Sales Operations

vor 3 Wochen

Hamburg, Deutschland ZEEKR EU Vollzeit

**The Company**

We are ZEEKR, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest privately held automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge technology and a customer-centric approach.

Our cars have finally arrived in Europe, and with several markets on our expansion roadmap, there has never been a better time to join the team.

**The role**

Our German team is looking for a **Sales** **Operations **and** **Logistics **Lead **who will be part of building and running our German business. Through your customer-oriented approach and understanding of each customer's unique needs and preferences, you are a support throughout the entire customer journey. At ZEEKR, we build strong relationships with our customers by offering outstanding service and guidance through the chain.

**This is what you will do most of the time**:

- Ensure the teams' capabilities for quick orders and deliveries.
- Facilitate communication about the status of orders and deliveries.
- Build and maintain strong relationships with suppliers and logistics partners.
- Maintain close contact and act as a link between the local team and the European HQ.
- You will also be responsible for communication regarding orders and deliveries and building strong relationships with our partners and act as a link between the local team and the European headquarters to ensure smooth processes.

The role covers mainly (but not solely) three major topics:
**Sales & Logistics Operations**
- Volume planning, forecasts, order management, VIN matching, VIN re(allocation), management of the internal fleet, etc. in cooperation with the central sales operations.
- Logistics management & support for the German market (3R-approach: right car at the right time at the right location) and cooperating with the central logistics team.

**Retail Support**
- Vehicle Registrations, delivery & home delivery management, trade in management, etc., Sales funnel management, Reporting, KPI setting & monitoring, etc. in cooperation with the national sales teams and the central sales operations.

**Product & Price Management**
- Understanding the German Market and Customers and providing insights regarding product positioning, product features, options, accessories etc. to provide a competitive product offering for the German market.
- This includes trim-walk analysis, price ladders, price index analysis, competition analysis and expertise in the latest government regulations and incentive policies in cooperation with the central product & pricing team.

**To be successful in the role you **should demonstrate:

- Experience from similar roles in logistics and operations within the automotive industry or allied sector.
- A background in people leadership and proven experience developing teammates.
- Strong project management experience and a background in process development and implementation.
- Experience managing commercial and operational relationships with logistics suppliers.
- Strong communication skills and fluent in **German** and English, both written and spoken.

To thrive at ZEEKR we believe that you have the courage to lead with trust and care and you don’t mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment. Like us, you believe it’s important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.

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