Aktuelle Jobs im Zusammenhang mit Account Support Executive - Heidelberg - Springer Nature

  • Account Executive

    Vor 4 Tagen


    Heidelberg, Baden-Württemberg, Deutschland paretos GmbH Vollzeit

    About Paretos GmbHParetos GmbH is a leading AI-powered decision intelligence platform that enables businesses to make effective, data-driven decisions across entire enterprises. Our platform is designed to help organizations evaluate complex data, predict future scenarios, and take optimal actions without requiring prior data science knowledge.Job Title:...

  • Account Executive

    Vor 4 Tagen


    Heidelberg, Baden-Württemberg, Deutschland paretos GmbH Vollzeit

    About Paretos GmbHParetos GmbH is a leading AI-powered decision intelligence platform that enables businesses to make effective, data-driven decisions across entire enterprises. Our platform is designed to help organizations evaluate complex data, predict future scenarios, and take optimal actions without requiring prior data science knowledge.Job Title:...


  • Heidelberg, Baden-Württemberg, Deutschland Inizio Engage Vollzeit

    Inizio Engage, ein führendes Unternehmen im Bereich Pharmavertrieb, ist bekannt für seine innovativen Lösungen im Gesundheitswesen. Mit einem breiten Portfolio an Produkten, die in zahlreichen therapeutischen Kategorien angeboten werden, sind wir in über 80 Ländern aktiv.Zur Verstärkung unseres Teams in Deutschland suchen wir einen:Senior Account...


  • Heidelberg, Baden-Württemberg, Deutschland Inizio Engage Vollzeit

    Inizio Engage, ein führendes Unternehmen im Bereich Pharmavertrieb, ist bekannt für seine innovativen Lösungen im Gesundheitswesen. Mit einem breiten Portfolio an Produkten, die in zahlreichen therapeutischen Kategorien angeboten werden, sind wir in über 80 Ländern aktiv.Zur Verstärkung unseres Teams in Deutschland suchen wir einen:Senior Account...


  • Heidelberg, Baden-Württemberg, Deutschland Constaff GmbH Vollzeit

    Are you driven, enthusiastic, and possess excellent interpersonal skills to cultivate your own client portfolio while advancing your career? As a (Key) Account Manager at Constaff GmbH, this is precisely what awaits you.We are a technology staffing firm, and with your expertise, we link skilled IT professionals with exciting projects from reputable companies...

  • Executive Assistant

    vor 3 Monaten


    Heidelberg, Deutschland Aleph Alpha Vollzeit

    **Overview**: As an Executive Assistant, you'll serve as the right hand to our Chief Research Officers as well as Managing Directors, ensuring their day-to-day operations run smoothly and efficiently. Your role will be crucial in providing administrative support and managing various tasks to enable our executives to focus on strategic initiatives and key...

  • Account Executive

    vor 3 Monaten


    Heidelberg, Deutschland paretos GmbH Vollzeit

    Paretos is the leading AI-based decision intelligence platform to make effective, data-driven decisions across entire organizations, enabling business users to evaluate complex data, predict future scenarios and take optimal actions via a no-code UI and integrations with no prior data science knowledge needed. As a "remote-first company" with team members...

  • Account Executive

    vor 3 Monaten


    Heidelberg, Deutschland paretos GmbH Vollzeit

    Paretos is the leading AI-based decision intelligence platform to make effective, data-driven decisions across entire organizations, enabling business users to evaluate complex data, predict future scenarios and take optimal actions via a no-code UI and integrations with no prior data science knowledge needed. As a "remote-first company" with team members...

  • Account Executive

    vor 3 Monaten


    Heidelberg, Deutschland paretos GmbH Vollzeit

    Paretos is the leading AI-based decision intelligence platform to make effective, data-driven decisions across entire organizations, enabling business users to evaluate complex data, predict future scenarios and take optimal actions via a no-code UI and integrations with no prior data science knowledge needed. As a "remote-first company" with team members...

  • Executive Assistant

    vor 1 Monat


    Heidelberg, Baden-Württemberg, Deutschland Klinik für Allgemeine Innere Medizin und Psychosomatik Vollzeit

    Join our esteemed team at Klinik für Allgemeine Innere Medizin und Psychosomatik as an Administrative Coordinator:We are looking for a committed and detail-oriented professional to enhance our administrative operations.Job Advertisement Management: Crafting job postings, managing incoming applications, and organizing interviews.Recruitment Support:...

  • Executive Assistant

    vor 3 Wochen


    Heidelberg, Baden-Württemberg, Deutschland Klinik für Allgemeine Innere Medizin und Psychosomatik Vollzeit

    Join our esteemed team at Klinik für Allgemeine Innere Medizin und Psychosomatik as an Administrative Coordinator:We are looking for a committed and detail-oriented professional to enhance our administrative operations.Job Advertisement Management: Crafting job postings, managing incoming applications, and organizing interviews.Recruitment Support:...


  • Heidelberg, Deutschland SAS Vollzeit

    Channel Account Manager Job Locations DE-Heidelberg Requisition ID 20061138 Job Category Alliances and Channels Travel Requirements None Channel Account Manager Heidelberg-Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence –...

  • Sales Executive

    vor 4 Monaten


    Heidelberg, Deutschland Staycity Vollzeit

    Die **Staycity Group** ist der führende Anbieter von Aparthotels in Europa. Als schnell wachsendes Unternehmen eröffnen wir durchschnittlich 10 neue Aparthotels pro Jahr. Unser Portfolio umfasst aktuell 32 fantastische Unterkünfte auf dem gesamten Kontinent, darunter London, Dublin, Berlin, Edinburgh, Paris, Venedig, und eine Vielzahl an weiteren...


  • Heidelberg, Baden-Württemberg, Deutschland SAS Vollzeit

    About the JobSenior Channel Account Manager GermanyThe Senior Channel Account Manager is a quota-carrying, revenue-producing role, responsible for building, maintaining, and managing productive and profitable relationships with current and prospective channel partners (SAS Solution and SAS Service Providers) within an assigned territory to successfully...


  • Heidelberg, Baden-Württemberg, Deutschland SAS Vollzeit

    About the JobSenior Channel Account Manager GermanyThe Senior Channel Account Manager is a quota-carrying, revenue-producing role, responsible for building, maintaining, and managing productive and profitable relationships with current and prospective channel partners (SAS Solution and SAS Service Providers) within an assigned territory to successfully...

  • Account Manager

    vor 4 Wochen


    Heidelberg, Baden-Württemberg, Deutschland paretos GmbH Vollzeit

    About Paretos GmbHParetos GmbH is a leading provider of AI-based decision intelligence solutions, empowering businesses to make informed, data-driven decisions. Our platform enables users to evaluate complex data, predict future scenarios, and take optimal actions without requiring prior data science knowledge.Job SummaryWe are seeking an experienced Account...

  • Account Manager

    vor 3 Wochen


    Heidelberg, Baden-Württemberg, Deutschland paretos GmbH Vollzeit

    About Paretos GmbHParetos GmbH is a leading provider of AI-based decision intelligence solutions, empowering businesses to make informed, data-driven decisions. Our platform enables users to evaluate complex data, predict future scenarios, and take optimal actions without requiring prior data science knowledge.Job SummaryWe are seeking an experienced Account...

  • Executive Chef

    vor 3 Wochen


    Heidelberg, Baden-Württemberg, Deutschland All4Chefs Vollzeit

    About the RoleWe are seeking a highly experienced and skilled Executive Chef to lead our Central Kitchen team at All4Chefs. As a key member of our culinary team, you will be responsible for overseeing the culinary operations for our multiple dining venues, ensuring high standards of quality, creativity, and consistency across all locations.Key...

  • Executive Chef

    vor 3 Wochen


    Heidelberg, Baden-Württemberg, Deutschland All4Chefs Vollzeit

    About the RoleWe are seeking a highly experienced and skilled Executive Chef to lead our Central Kitchen team at All4Chefs. As a key member of our culinary team, you will be responsible for overseeing the culinary operations for our multiple dining venues, ensuring high standards of quality, creativity, and consistency across all locations.Key...


  • Heidelberg, Baden-Württemberg, Deutschland Axactor Germany GmbH Vollzeit

    Join Axactor Germany GmbH as a Customer Support Specialist Axactor, a prominent player in the European market focused on debt recovery and management, is seeking a dedicated Customer Support Specialist. In this role, you will engage with clients to negotiate payment arrangements, ensuring the prompt settlement of overdue accounts. We prioritize ethical and...

Account Support Executive

vor 3 Monaten


Heidelberg, Deutschland Springer Nature Vollzeit

**Date**:Mar 7, 2024

**Location**: Heidelberg, DE

**Company**:Springer Nature Group

**About Springer Nature Group**

**Role**: Account Support Executive (M/F/d) - fixed term contract

**Location**: Heidelberg

**Company**: Springer Verlag GmbH

The Account Support Executive works closely with the sales team, the customers, and other internal stakeholders to prepare subscription (license) agreements for new and renewal business for online products accurately and in line with established targets. In doing so, the goal is to achieve a high level of customer satisfaction in managing internal and external relationships.

**Key tasks/ Main result areas**:

- Provide sales team with customer information, like usage stats and entitlements, using Market Intelligence resources and systems
- Prepare renewals and planning (i.e. calculate journals licenses, calculate eBook quotes) while managing and updating renewal tracking tool for reporting and guidance to Sales Team
- Prepare (in CRM/ERP system) the quote and contract to trigger invoicing
- Be the first point of contact for our international customers with regards to contract execution
- Coordinate all customer correspondence and agreements within assigned international region
- Stay in close contact with subscription agents to pursue deals (i.e. to obtain purchase orders, solve order queries, provide journal title lists for invoicing from agent to end customer)
- Safeguard data quality in Salesforce and provide feedback to improve sales and support workflows (in systems)
- Generate reports and analysis on renewal sales progress for assigned region
- Active participation in stakeholder and team meetings aimed at continuous improvement of customer satisfaction

**Qualifications & Experience**:

- Bachelor
- or Master Degree or equivalent with commercial interest
- Fluent in English (both written and oral), elementary knowledge of German
- Proficient in using multiple systems
- Good computer skills, Proficiency with MS-Office-Suite, particularly MS Excel
- Knowledge of Salesforce (customer relationship management) & contracting system beneficial but not a prerequisite
- Willingness to train on and work with other in-house data tools
- Time and Project management experience

Core Competencies/Skills:

- Excellent communication and interpersonal skills, both written and verbal
- Customer minded (flexible and cooperative)
- Good understanding of commercial processes, including legal alignment, and Sales cycle
- A proactive problem solver, with good attention to detail
- High degree of independence but also team player

**Your benefits**:

- For all roles in all locations, we offer a competitive, industry-benchmarked salary
- Fair & flexible working hours with home office option (hybrid working model), full time week - 37 hours in Heidelberg.
- 24 hour access to our learning and development platform LEAP and LinkedIn Learning to help develop your skills
- Support networks that focus on fostering dialogue around diversity, community building, advice and advocacy
- It is a fix term contract - start: August 1st 2024, End - January 31st 2025

LI-NP1

If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation.