Director (M/F/d) Demand Management Support Services
vor 5 Monaten
**Your tasks**:
- You will lead the Global Demand Management Department with focus on Contract Management, Sales and Operations Planning as well as Service Offer Management and Service Project Management
- More precisely, you will lead our Competence Center for Service Contract Management including the operative contract management at our Headquarters as well as the global governance for service contract processes
- It is your responsibility to lead our team of Service Project Leader to support the development of service products and ensure service-readiness for new service products
- You will furthermore support our service offer process and ensure coordinate the flow-down of contractual deliverables into our worldwide service operations team
- Additionally you are responsible for the steering of the global "Sales and Operations Planning" for support services as central tool for capacity and capability planning
- You / your team act as interface between Sales and Business on the one hand and our service operations team on the other hand
- Your responsibilities will include the continuous improvement and further development of the related service demand processes and roles
**Exciting insights into Rohde & Schwarz**:
Our colleagues provide insider information about:
- Daily adventures and challenges
- Our passionate team
- The technologies behind the innovative projects and solutions
**Your qualifications**:
- Degree in engineering, business administration, business informatics or a comparable field of study
- Leadership experience with international teams and strong experience in global service organisations (Matrix)
- Strong background in service contract management (operative and conceptual)
- Experience in solution design for services and its implementation into the service organisation
- Knowledge of offer/bid processes for services and the cascading of customers' requirements into the service organisation
- Experience with S&OP processes and planning cycles
- Good knowledge on performance metrics in demand management and project management methods (e.g. Earned Value Management)
- Business mindset, able to identify customer need and proactively build efficient service solutions
- Strategic foresight and international mindset
- Very good written and spoken German and English skills and willingness for travel (occasional)
- Reference numbe: 7436
- Recruiting Contact: Mr. Richard Jelend- Rohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.
**Our offer**:
Opportunities to work from homeFlexible working hour modelsAttractive compensationTraining & continuing educationParking spacesOccupational pension schemePrivately owned companyHealth care30 days of vacationCompany doctorFamily servicesPromoting innovationMarriage and birth benefitLong-term & attractive work environmentSpecial payments
Show more
City/region
Munich (Germany)
Entry level
Managers
Employment Type
Full-time, unlimited
Ref. Number
7436
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