Desktop Support Technician
vor 6 Monaten
Location**:Mulheim an der Ruhr, Erlangen,Berlin & Duisburg**
Experience**:5 to 7 years**
Contract period**:3 Years**
Language: English, **German**
Skills**:Microsoft Client, Active Directory, Desktop Support**
**Roles**:
- **The Deskside support member should have strong technical knowledge and hands-on experience on below technologies**:
- **Microsoft Client OS (Win7,8,10)**:
- **Active Directory & it's services, DHCP, DNS**:
- **Print and File share services**:
- **Hardware Break-fix**:
- **Smart Hand Support in Network & Server devices**:
- **Patch Management**:
- **Possess 7+ years of relevant experience.**:
- **Team Lead the Regional IT Team for technical queries and additional support.**:
- **Windows Client Administration**:
- **Build and install PCs, telephone systems, wireless networks, and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure.**:
- **Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance.**:
- **Identify potential changes and system improvements to present to technical teams for consideration and implementation.**:
- **Collaborate with Technology team members to ensure efficient operation of the organization’s desktop computing environment.**:
- **Where required, administer, and resolve issues with associated end-user workstation network software products.**
**Responibilities**:
- **Receive and respond to incoming calls, messages, and/or work orders regarding desktop problems.**:
- **Expertise in supporting networks devices and servers in business environment.**:
- **Ensure that work is carried out within agreed service levels and in accordance with project guidelines.**:
- **Explain and document technical issues in a clear way to technical teams, business stakeholders.**:
- **Have proven track record of working with technologies from Microsoft SCCM, VMWare Horizon, Intune etc.**:
- **Develop in
- depth technical knowledge and domain expertise within End User Computing technologies.**:
- **Proactive and passionate of the EUC world, with strong interpersonal skills and excellent time management skills**:
- **Strong capabilities in Windows 10 support, migration & Deployment.**:
- **If necessary, liaise with third-party support and PC equipment vendors**:
- **Perform related duties consistent with the scope and intent of the position.**:
- **Hands on Experience End to End Desktop/Laptop life cycle managemment.**:
- **Experience and desire to work in a Global delivery environment.**:
- **Communication and Analytical skills**
**Job Types**: Full-time, Contract
Contract length: 6 months
**Salary**: Up to 350.00€ per day
Ability to commute/relocate:
- Mülheim an der Ruhr: Reliably commute or planning to relocate before starting work (required)
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