Service Support Technician

vor 2 Wochen

Duesseldorf, Deutschland Harsco Rail Vollzeit

**Company Description**
Harsco Rail Europe GmbH, a leading division of the American Enviri Corporation, specializing in the innovative design and manufacturing of new track construction and maintenance vehicles. With over 160 years of history, we proudly serve top railway operators like Swiss Federal Railways, Network Rail UK, and Deutsche Bahn. Our growth in Europe is driven by advanced technology, extensive expertise, and our dedicated team of over 12,000 professionals in more than 30 countries. At Enviri, we focus on sustainability, safety, and positive environmental impacts. Be part of our global leader team and make a difference today

This position entails working across all of our service locations throughout Europe as well as the whole EMEA region.

**Responsibilities and Duties**:

- Work as directed by the EMEA Service Manager
- Adheres to company policies & procedures & work instructions
- Inform manager of any issues / problems in a timely manner, which are outside your remit of control
- Be responsible for the care of company assets in the individuals possession
- To undertake training as required
- Ensure compliance with competence assessment systems
- Flexibility to travel and lodge as required by the company
- Comply with the Company Code of Conduct

**Job Purpose**:

- Project installations
- Install Technical and Service Bulletins
- Carry out R&D prior to installations
- Support Maintenance Department activities
- Support field service activities within EMEA

**Helath & Safety**:

- To take reasonable care for the health and safety of yourself and other persons who may be affected by your acts and omissions at work.
- Contribute to the delivery of company occupational health and welfare, safety and environmental improvement plans.
- Only undertake work for which you have been trained and (if required) certified competent.
- To comply with Risk Assessments, method statements and safe systems of work.
- Maintain and utilise all PPE provided by the employer.
- Co-operate with your employer on health, safety and environment.
- Make safe any unsafe conditions where practical and challenge unsafe work practices.
- Inform your line manager, supervisor or health and safety representative of any unsafe occurrences
- Report all, and assist with investigating relevant accidents, incidents and near misses

**DIMENSIONS**
- EMEA Coverage

**Qualifications** PERSONAL ATTRIBUTES/COMPETENCIES**
- Preferred recognised qualification in mechanical / electrical / maintenance engineering or a minimum of five years’ experience in an associated trade
- Technical Skills e.g.- Knowledge & understanding in electrical, mechanical, hydraulic, pneumatic systems, electronic, fault finding & repair
- IT literate including basic knowledge of Microsoft systems
- Understanding of rail plant operating systems

**Additional Information**
- Role requirements e.g.
- Full valid driving licence
- PTS (Personal Track Safety) certificate
- Ability to use & follow reference information to assist repairs
- Basic understanding of Health & Safety, relevant to the role
- Written & verbal communication skills

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