Lead Data Centre Technician

vor 5 Monaten


Duesseldorf, Deutschland Equinix Vollzeit

**Who are we?**

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.

Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.

Lead Data Centre Technician (m/w/d)

**Job Summary**

Are you an experienced IT professional looking for a unique opportunity to showcase your skills? Equinix, a world-class company in the information technology industry, is seeking a Lead Data Centre Technician (m/w/d) to join our team in Düsseldorf.

As a Lead Data Centre Technician, you will play a crucial role in the development of new concepts and techniques. You will consistently work on complex assignments that require independent action, demonstrating your exceptional problem-solving abilities. Your focus will be on sophisticated tasks that require highly skilled and independent judgment, all while supporting the overall team.

**Responsibilities**

Systems Support
- Investigate and resolve reported/detected faults by thoroughly analyzing the issue, determining the root cause, and implementing the necessary solution
- Summarize observations from technical investigations and generate detailed reports for the customer

Installation
- Understand customer cabling requirements, perform site surveys, and provide cost estimates to sales
- Install new cables and perform testing before handing them to the customer

Vendor Management
- Handle, brief, and instruct vendors for installation, testing, and labeling

Maintenance
- Perform preventive maintenance on Data Center equipment to prevent faults from occurring

Leadership
- Assign, instruct, and supervise Data Center Technicians
- Plan core duties for Data Center Technicians to complete
- Ability to manage and supervise the project team

Project Management
- Handle multiple projects and assist in designating work to the team

Technical Expertise

**Qualifications**
- High school diploma in the IT field
- Proven years of equivalent work experience in a Customer Operations technical environment

Equinix is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.


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