Service Project Leader

vor 2 Wochen

Berlin, Deutschland Rockwell Automation Vollzeit

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

**Job Description**:
**Responsibilities**:

- Extensive experience with direct customer contact.
- Able to work and co-ordinate in a team environment (direct team but also in the wider LCS organization.
- Must be able to work in a stressful environment where constructive feedback from others is encouraged.
- Must have conflict / negotiation resolution skills.
- Must perform duties in the office or outside the office as part of a project team.
- Must be able and willing to travel and work at customer sites, including industrial plants, ships, etc., which may require climbing, working in confined spaces and other unusual work environments.
- Responsible for the preparation and presentation of quotes, sales proposals, and contracts to the customer in compliance with company policies and standards, obtaining the appropriated approvals
- Consult with other functions on issues like pricing, product specification, warranties, and product adaptation to ensure that we provide the appropriate business and technical solution to the customer needs

**Functional**:

- May participate in development of business team strategic plan.
- Support of individual customer requirements
- Performs all aspects of project lead functions.
- Manages execution of assigned projects within margin targets.
- Manages and reports all resource demand and financial aspects of assigned projects.
- Be the Service Project Lead but also fulfil an Engineering role. Whenever it is effective the Service Project Lead need to work as a Field Service

**Business**:

- Responsible for following all applicable corporate, company, governmental and regulatory policies and procedures as appropriate for this position. - Deliver projects to the quality standards and constraints dictated by the business and the customer’s industry - Ensure that all project administration is completed, and project reports are maintained - Support the presales processes to generate priced proposals for existing and future customers - Full stake holder management of all projects

**Leadership**:

- May lead internal project process improvement efforts. - Leads efforts of project personnel on projects. - Coaches less-experienced engineers assigned to projects. - Leads project teams and coordinates activities with support teams and other capabilities

**Interpersonal**:

- Must have good negotiation skills

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