Specialist, Production Operations

vor 1 Woche

Berlin, Deutschland Audible Vollzeit

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE

The Audible Marketing Operations team (MOPS) is a centralized global team responsible for creating and delivering important customer communications.

This function plays a critical last-mile role in getting messages to customers and supports several internal marketing team across the entire member lifecycle.

This position is a 12 month fixed-term contract.

As a Specialist, Production Operations, you will
- Manage copy and creative updates by working closely with marketers and other marketing operations team members to ensure the final campaign meets the requirements and has a good customer experience
- Monitor the performance of campaigns and customer journeys by creating and updating reports, analyzing performance, and making recommendations for improvement
- Work with marketers to improve project process and projects themselves through recommendations based on what you’ve seen work well before
- Advocate for personalisation across all customer touch-points using internal and external (i.e., Movable Ink) technology
- Help identify opportunities for efficiency by automating whatever can be automated

ABOUT AUDIBLE

Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. Our Hub+Home hybrid workplace model gives employees the flexibility between gathering in a common office space (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.

Berlin, BE, DEU

Basic Qualifications
- Basic knowledge of HTML
- Business fluency in English, both written and spoken
- Exceptional organizational skills to efficiently deliver tasks within specified timelines during agile sprints

Preferred Qualifications
- Interested in Online Marketing and Customer Relationship Management
- German, French, Italian and/or Spanish knowledge
- Affinity for books, audiobooks and media in general
- Detail orientated with strong organizational skills

m/w/d

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