Senior Content Operations Specialist

vor 7 Monaten

Berlin, Deutschland GetYourGuide Vollzeit

Senior Content Operations Specialist (Imagery)

About GetYourGuide

GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, travelers from over 170 countries have booked more than 80 million tours, activities, and attraction tickets through GetYourGuide. Powered by a global team of over 700 travel experts and technologists, we are headquartered in Berlin and have 17 local offices around the world. Visit to learn more.

Team mission

GetYourGuide is revolutionizing the tours and activities space, fundamentally changing how people discover and book things to do in their destination. In order to bring more great experiences to our global customers, we are looking for an enthusiastic and reliable teammate to join our Imagery Team in Berlin as a Senior Content Operations Specialist. 

Alongside our sister teams in Merchandising and Content, the imagery team is responsible for the creation, maintenance, and innovation of the most customer-centric visual content at scale, enabling customers to plan, book, and experience our suppliers’ unforgettable experiences with confidence. With a focus on visual content, the Imagery team is responsible both for the production and managing at scale of high-quality assets to be used across the marketplace and marketing channels.

We are looking for a hands-on and growth-oriented Senior Content Operations Specialist to join our Imagery Team team and help us to take our visual content to the next level. You will manage an efficient and scalable high-quality photoshoot operations pipeline to ensure that our customers and stakeholders have high-quality, relevant, on-brand visuals constantly available for customers across their journey with GetYourGuide.

You will:

You will define, set up, manage, and continuously improve photoshoot operations pipelines for planning, scheduling, execution, and delivery of shoot assets from across the globe based on data and testing insights. You will monitor the status of photoshoots in the pipeline and ensure they move through production, are managed properly, to be moved into various marketing and marketplace channels You will recruit, onboard, train, and manage freelancers, and manage relationships with our agencies to ensure the highest level of quality and efficiency for high volumes of content tasks You will create and maintain documentation for all owned processes, including regular updates based on process optimizations and/or strategy changes You will manage and execute ad-hoc requests for visual content support by our Content Project Managers and other key Merchandising and Content stakeholders  You will create and share reports to ensure our content operations are on track, set up forecasts, and make data-driven decisions to solve operational challenges

Who you are

You are based in Berlin or are willing to relocate. We operate on a hybrid work model and value in-person team collaboration in our offices at a minimum of 3 days per week. You have 3-4 years of professional experience in creative operations You have experience coordinating events, photoshoots, or projects with multiple stakeholders (both internal and external) that involve a lot of communication and follow-through You are a fast learner with a knack for problem-solving to come up with innovative and creative solutions in a very dynamic environment in an organized way with great attention to detail You have superb English communication skills both written and verbal with the ability to build relationships with stakeholders quickly and you can communicate clearly and persuasively across different audiences  You are comfortable with data to create reports and make data-driven decisions to optimize workflows You have an understanding of image and video composition, lighting, color, and can follow briefing and aesthetic guidelines, and are fluent in the world of digital visual content management and metadata You have an understanding of legal principles involved with production and asset management for commercial purposes You thrive in a fast-paced environment and are passionate about scaled high-quality asset production and management

How we set you up for success:

Invest in your development with an annual personal growth budget Create a comfortable workspace at home with an annual home office budget Become a part of our success with virtual stock options Enjoy flexibility with a hybrid work-from-home and telecommuting policy Save on transportation costs with discounted public transportation tickets Support your loved ones with generous maternity and paternity leave policies

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