Operations Coordinator

vor 3 Wochen

Hamburg, Deutschland HR Orb FZ LLC Vollzeit

**Main Roles and Accountabilities**

1.**Compliance**:Ensuring Export processes are completed in compliance with AEO regulations and procedures

2.**Operations**: Working within the Export Operations team, to complete shipments from start to finish always ensuring excellent customer service

3.**Profitability**: Review and identify areas to maximise profitability by proactive file management.

4.**Customer Focus**: Maintain and develop customer relationships alongside customer solutions and any other relevant departments.

5.**Measurement**: To follow the company Processes and Standard operating procedures ensuring company KPIs are met and proactively manage operational files through agreed KPIs.

6.**Accounting**: Ensuring all billing is carried out within a timely fashion monitoring and ensuring correct input of purchase costs into the system enabling accurate billing and profit reporting

7.**Quotations**: Ensure quotations are responded to in a timely fashion dependent on customer requirements.

**Personal Attributes**

This role needs to be underpinned by excellent customer service skills. You will have excellent attention to detail and possess a sound knowledge of Export processes.

**Key Skills**
- The ability to work proactively using own initiative.
- Proven communication skills, both written and verbal.
- Previous experience dealing with a varied customer base
- Capacity to build strong relationships.
- Ability to consider several possible options and decide on the most appropriate method.
- IT skills to an appropriate level.
- Excellent process and planning skills.
- Strong commercial awareness, understands the impact of actions

**Qualifications and Experience**
- Export Experience Essential
- Very good English required (written and spoken).
- Solid background in EU/DE Customs law and procedures.
- Sound knowledge of Word, PowerPoint, Excel.
- Dangerous Goods Compliant an advantage

**Job Types**: Full-time, Permanent

**Salary**: 3,700.00€ - 4,000.00€ per year

Application Question(s):

- Are you a German national? If not, kindly specify your visa type and validity.
- Are you available to start immediately?
- Total how many years of experience do you have working in the Aviation/Air Freight industry?
- The maximum salary offered is 4000 Euro. Does this match your expectation?

Work Location: One location

Application Deadline: 18/04/2023
Expected Start Date: 20/04/2023

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