Technical Support
vor 1 Monat
TOYOTA GAZOO Racing Europe Cologne, North Rhine-Westphalia, Germany (On-site)
Don’t just go to work; become part of a unique company within a fast-moving industry. Toyota Gazoo Racing Europe - creating excitement through team spirit and advanced technology
We are looking for a Technical Support (M/F/d) Customer Motorsport_ _to be part of our growing customer motorsport team in Cologne, Germany.
Are you a team player who thrives on responsibility, with strong analytical and mechanical skills? Then you are the right person to take on this challenge. Experience teamwork and be inspired by the passion of our 450-strong workforce for motorsport and automotive projects.
**Job description / Tasks**:
- Work closely with internal and customer engineers supporting them with engineering tools. (i.e., reports, data processing, race forecasting), general data and electronic systems related matters, documentation and customer facing technical updates.
- Support customer teams with specific on event vehicle technical operation and maintenance procedures.
- Liaise with internal engineering and series development teams, providing customer feedback on technical issues and concerns.
- Document engineering reports from live events and feed information into the wider customer support and engineering departments
- Participation in development tests and racing events
- Based on business needs, liaise with distributors and suppliers
- Respond to customer inquiries and technical problems in a timely and professional manner according to TGR-E processes
- Contribute to evaluate and propose relevant technical developments targeting performance/reliability/serviceability/cost reductions
- This role includes extensive global travel
- A Technical bachelor’s/masters’s or diploma studies with a focus on vehicle technology/mechanical engineering or comparable training in the automotive sector, ideally Motorsport
- Profound experience as technical support in GT3 and GT4 categories
- Have sound English language skills and ideally German or French as a second language
- Knowledge in the field of data analysis including data analysis software (e.g. Marelli Wintax/Sysma and Bosch Racecon)
- Knowledge of vehicle networking, electrical and mechanical systems in the vehicle
- Outstanding overall vehicle understanding
- A “customer first” approach with strong interpersonal skills to actively develop and use collaborative relationships in order to achieve results, when required also using appropriate soft skills to reduce tension and resolve conflicts
- Drive for Results and show a strong Customer Centricity
- Communication and team skills as well as independent result oriented and structured work
- High willingness to travel
- Ideally experience in dealing with Japanese culture
**What we offer**:
- exciting projects and a place for technical freedom and innovation to get things moving
- attractive benefits packages e.g. competitive remuneration, social benefits, 30 days annual holiday, car leasing, free on-site gym
- a challenging, fulfilling workplace in a multi-national company within a familiar atmosphere - driven by fascination and passion
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