Project Officer

vor 3 Wochen

Kaiserslautern, Deutschland International Organization for Migration Vollzeit

Position Title**: Project Officer (Data Team Lead)**
Duty Station**: Kaiserslautern, Germany**

Classification**: Professional Staff, Grade P1**
Type of Appointment**: Special short-term graded, Nine months with possibility of**

**extension**
Estimated Start Date**: As soon as possible**

Closing Date**: 31 January 2024**
- Established in 1951, IOM is a Related Organization of the United Nations, and as the leading_
- UN agency in the field of migration, works closely with governmental, intergovernmental and_
- non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the_
- benefit of all. It does so by providing services and advice to governments and migrants._

IOM is committed to a diverse and inclusive work environment. Read more about diversity and

Applications are welcome from first
- Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo_
- (the); Cook Islands; Dominica; Fiji; Grenada; Guinea-Bissau; Holy See;_
- Iceland; Kiribati; Lao People's Democratic Republic (the); Madagascar;_
- Marshall Islands; Micronesia (Federated States of); Namibia; Nauru;_
- Palau; Saint Kitts and Nevis; Saint Lucia; Solomon Islands; Suriname;_
- The Bahamas; Tonga; Tuvalu; Uzbekistan; Vanuatu_

**_ Context:_**

The Project Officer (Data Team Lead) oversees the Call Centre and Data
Processing/registration teams in the Migration Health Unit (MHU). These teams provide
information, relevant to Health Assessment Programs, Applicant processing and other IOM
services to the migrants. The Project Officer (Data Team Lead) will be responsible for
performing and/or ensuring routine administrative functions such as switchboard operations,
handling inquiries and providing refugee/immigrant assistance as necessary. Under the overall
supervision of the United States Refugee Admissions Program (USRAP) Site Lead and the
direct supervision of the Medical Coordinator, the Project Officer (Data Team Lead) will be
responsible for carrying out the following duties and responsibilities in relation to the Migration
Health Unit (MHU) in Germany.

Page 1 / 5

**_Core Functions / Responsibilities:_**

1. Plan and organize the Medical Assistants Roster and assign various duties in the unit as well
as actively participate in day-to-day scheduling.

2. Contribute specific technical inputs for the development, and ensure the maintenance of
up-to-date MHU’s Standard Operating Procedures (SOPs).

3. Supervise and train Medical Assistants in compliance to the MHU Medical Assistants’ SOPs.

4. Analyse and propose improvements to various tools pertaining to migrant flow and
satisfaction in MHU - including active monitoring of scheduling trends.

5. Ensure the preparation of medical forms, laboratory labels, serology code books, chest x-ray
labels and daily scheduling of Migration Health Division (MHD) health assessments.

6. Ensure that reception area is well organized and presentable at all times.

7. Provide accurate information and answers to telephone and/or walk-in queries from
applicants regarding their schedules and direct as required.

8. Assist in improving the integrity of customer care work by proposing key fraud prevention
measures.

9. Receive all completed medical deferrals/furtherance, x-rays, and other documents from MHU,
update the reception of the same in the database and forward to the migration health physician
for clearance.

10. Oversee the completion of medical forms, DNA packages and other medical documents and
ensure they are transmitted to relevant partners, either by electronic means or by courier
services. Verify that correct contacts and physical address are used whenever documents are
transmitted by courier services and ensure to inform the receiving party of the parcel tracking
number electronically.

11. Update MHU information on the country MHU Website.

12. Prepare and submit monthly statistics on Health Assessments performed by MHU.

13. Prepare correspondence in response to queries on relevant matters of the MHU. Ensure the
forms related to IOM medical issues.

14. Prepare purchase request forms for procurement of equipment and working materials for
MHU.

15. Ensure data management and follow-up, and develop queries to retrieve information from
the database and to respond to various follow-up needs.

16. Participate in mobile health assessment missions in the Region to provide IT/Database
support.

17. Provide Database/data processing support to the Region and other MHU locations as needs
arise.

18. Suggest improvements to strengthen internal control mechanisms; provide technical inputs
for new procedures that complement and/or adapt existing instructions in an effort to achieve
streamlining efficiencies.

Page 2 / 5

19. Perform such other duties as may be assigned.

**_ Required Qualifications and Experience:_**

**Education**
- Master’s degree in Computer Engineering, Computer Science, Information Management,

Information Technology, or a related field from an a

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