Client Success Specialist, Dedicated
vor 2 Wochen
**Our Mission**
As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*comScore Total Visits, September 2023)
**Day to Day**
**Responsibilities**
- Foster and grow relationships with our clients, offer personalized service, and support them in their end goal of making hires.
- Take care of brand-new and existing client accounts, ensuring campaigns are hitting their strategic targets. Help them measure their success and return on investment from Indeed by monitoring and assessing trends on the account.
- Become an Indeed product authority, which will allow you to maximize clients’ accounts and set them up for success. By diagnosing and finding solutions to technical problems, working through new and existing integration setups, and working heavily with our job aggregation system, you will solidify Indeed as the number one source of hire for our clients.
- Collaborate with our Product, Operations, Search Quality, and Aggregation teams to troubleshoot problems, improve processes, and ensure client satisfaction by providing their feedback to our internal partners and translating our business needs into potential client solutions.
- Assist new clients with their account set-up; make suggestions as an industry authority, thoroughly explain Indeed products & services, and give an overall great first impression (a few boolean searches go a long way).
- Conduct online presentations on product and campaign performance to clients
**Skills/Competencies**
- 1+ years experience in B2B, Tech, Customer Service, Account Management. Related experience can also include Industry (Recruitment, Staffing, Dot com, HR Tech, Ad/Media Agency), B2B or B2C relationship management, servicing internal or external customers, or retail customer service.
- Learn efficiently and exhibit tech savviness; your curiosity and drive mean that you can get up to speed and have an impact from day one.
- Relationship management and churn prevention techniques, and the drive to engage clients on new products and features.
- You are fluent in German and English
**Salary Range Transparency**
Dublin 40,000 - 54,000 EUR per year
**Salary Range Disclaimer**
The base salary range represents the low and high end of the Indeed salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Indeed's total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), a Paid Time Off policy, and many region-specific benefits.
**Benefits - Health, Work/Life Harmony, & Wellbeing**
**Equal Opportunities and Accommodations Statement**
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
**Indeed’s Employee Recruiting Privacy Policy**
Reference ID: 44913
INDCSBenDach
Pay: 40.000,00€ - 54.000,00€ per year
Work Location: In person
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