Sales and Customer Service Agent for France at

vor 3 Monaten


Frankfurt am Main, Deutschland Pergolux GmbH Vollzeit

PERGOLUX is a rapidly growing e-commerce company in the Home & Garden sector that designs, manufactures and sells Pergolas. Founded in Norway, PERGOLUX is constantly looking for growth opportunities and is already available in more than 14 countries in Europe, Australia, North America and South America.

If you have a passion for outdoor living products and a desire to work in a dedicated environment with amazing colleagues - you've come to the right place

**We make the dream possible. Be part of our dream team**

**Your tasks**:

- Order processing in our E-commerce system.
- Handling returns and complaints.
- Communication with transport service providers.
- Process improvements and data maintenance.

**You bring**:

- 2-3 years’ experience in customer service / sales / e-commerce.
- Native proficiency in French or exceptional language skills.
- Very good English skills.
- High motivation, especially for sales and willingness to learn continuously.
- Strong customer and service orientation, as well as excellent communication and teamwork skills.
- High level of self-organization and good time management.
- Enthusiasm for continuous process and workflow improvement.
- Good IT user skills and the ability to quickly adapt to new systems.

**We offer**:

- International Collaboration: Work closely with global cross-functional teams, including sales, customer service, marketing, and product teams.
- Professional Development: Our company values continuous learning and development. You can expect support and resources to enhance your skills.
- Significant Impact: Your work will directly contribute to our brand's growth and visibility, making a tangible difference in our market presence and customers satisfaction.
- Dynamic Team: amazing colleagues who value and help each other grow
- Regular Team Events,Summer and Christmas parties: Enjoy regular team-building events that foster a sense of community and team spirit, Look forward to our summer and Christmas parties, which are always a highlight of the year.

Working Location is in person in Frankfurt am Main or Fulda.

Pay: From 36.000,00€ per year

Ability to commute/relocate:

- 60329 Frankfurt am Main: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Please let us know your yearly gross salary expectations for this position.

**Experience**:

- Customer Support: 2 years (required)

**Language**:

- English at C1 Level (required)
- French at C2 Level (required)

License/Certification:

- fulltime work permit and residence permit for Germany (required)

Work Location: In person

Expected Start Date: 01/10/2024


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