Aktuelle Jobs im Zusammenhang mit Lead Agent, Customer Services - Frankfurt am Main - American Airlines
-
Lead Customer Sales
vor 5 Monaten
Frankfurt am Main, Deutschland Air Canada Vollzeit**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The primary focus and responsibility is to provide the highest level of customer service and assist the...
-
Customer Service Agent Germany
Vor 2 Tagen
Frankfurt am Main, Hessen, Deutschland Cargolux VollzeitJob SummaryWe are seeking a highly skilled Customer Service Agent to join our team in Germany. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesFollow up on customer requests and ensure timely...
-
Customer Service Agent Germany
Vor 2 Tagen
Frankfurt am Main, Hessen, Deutschland Cargolux VollzeitJob SummaryWe are seeking a highly skilled Customer Service Agent to join our team in Germany. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesFollow up on customer requests and ensure timely...
-
Customer Service Check-in-agent
vor 3 Monaten
Frankfurt am Main, Deutschland Manpower VollzeitCustomer Service Check-In-Agent (gn) **Ihr neuer Job als Customer Service Check-In-Agent (gn) in Vollzeit**: In der **AviationPowerGroup** finden Sie vielfältige Karrierechancen in allen Bereichen der Luftfahrtindustrie. Nutzen Sie die Möglichkeit, Ihr Know-how und Ihre Leidenschaft gezielt einzubringen und sich bei uns kontinuierlich...
-
Agent, Integrated Customer Services
vor 4 Monaten
Frankfurt am Main, Deutschland American Airlines Vollzeit**Intro**: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career...
-
Agent, Integrated Customer Services
vor 4 Monaten
Frankfurt am Main, Deutschland American Airlines VollzeitLocation: Frankfurt Apt (FRA-TRML) Requisition ID: 67201 **This is a part-time position, 4 hours/day (20 hours/week), fixed-term for 1 year.** **Intro**: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version...
-
Agent, Integrated Customer Services
vor 4 Monaten
Frankfurt am Main, Deutschland American Airlines VollzeitLocation: Frankfurt Apt (FRA-TRML) Requisition ID: 71580 **This is a part-time position, 4 hours/day (20 hours/week)** **Intro**: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on...
-
Customer Service Agent
vor 4 Monaten
Frankfurt Am Main, Deutschland Euro London Appointments VollzeitJoin the Customer Support Specialists Are you passionate about providing exceptional customer service? Are you a natural problem-solver with excellent communication skills? If so, we want you! **About Us**: We are a dynamic and customer-focused company dedicated to delivering top-notch services to our clients. Our commitment to excellence has made our...
-
Agent, Customer Services
vor 3 Monaten
Frankfurt am Main, Deutschland American Airlines VollzeitLocation: Munich Intl Apt (MUC-TRML) Requisition ID: 67894 This is a fixed term (1 year) part-time position, 20 hours/week, 4 hours/day. **Intro**: Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of...
-
Customer Service Agent
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Best Western Hotel Airport Frankfurt VollzeitBecome a Part of Our Esteemed Team at Best Western Hotel Airport FrankfurtSituated conveniently near Frankfurt Airport, the Best Western Hotel Airport Frankfurt provides a tranquil and eco-friendly atmosphere for guests. Our 133 well-lit accommodations are designed for both short and extended visits. Each unit features fully equipped, energy-efficient...
-
Customer Service Agent
vor 3 Monaten
Frankfurt am Main, Deutschland Page Personnel VollzeitRenommiertes Unternehmen aus dem Bereich Industrietechnik in Frankfurt am Main|Customer Service Agent (m/w/d) mit SAP-Kenntnissen und Kundenorientierung Unser Klient, ein renommiertes Unternehmen aus dem Bereich Industrietechnik in Frankfurt am Main, sucht ab sofort einen motivierten Sachbearbeiter (m/w/d) Customer Service! Bearbeitung von Kundenanfragen und...
-
Customer Service Team Lead
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Barry-Wehmiller VollzeitAbout Us:Barry-Wehmiller is a global leader in plant engineering for paper and board processing, the stationery industry, passport production, RFID technology, and corrugated board production. With over 1,800 employees across the USA, Germany, Italy, Hungary, Shanghai, Singapore, and Brazil, we have a turnover of USD 600 million. Our company is built on a...
-
Customer Service Agent Luftfracht
vor 2 Monaten
Frankfurt am Main, Deutschland Kühne + Nagel (AG & Co.) KG VollzeitFür den Standort Frankfurt suchen wir zum nächstmöglichen Zeitpunkt eine/n Customer Service Agent (m/w/d) QuickSTAT bietet eine Premium-Logistiklösung für zeitkritische Anfrage, mit rund um die Uhr effiziente Transporte und Unterstützung.Aufgaben Abwicklung von zeitkritischen, komplexen und temperatursensiblen Sendungen (GMP/GDP), Vorbereitung der...
-
Customer Service Agent
vor 3 Monaten
Frankfurt am Main, Deutschland Grifols Deutschland GmbH VollzeitDo you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic,...
-
Customer Service Agent
vor 4 Monaten
Frankfurt am Main, Deutschland Tempo-Team Personaldienstleistungen GmbH VollzeitGut, dass du diese Stellenanzeige gefunden hast - hier geht's nämlich um einen richtig coolen Job! Unser Partner, ein global tätiges **Gesundheitsunternehmen**, sucht einen** Kundenbetreuer **und **Customer Service Coordinator **in **Frankfurt am Main**. Neugierig geworden? Dann lass dir diesen Job nicht wegschnappen und bewirb dich ganz einfach per Klick...
-
Customer Service Agent for German Market
vor 1 Monat
Frankfurt am Main, Hessen, Deutschland Cargolux VollzeitJob OverviewAs a Customer Service Agent for the German market at Cargolux, you will play a crucial role in ensuring customer satisfaction through effective communication and support.Key ResponsibilitiesManage customer inquiries following the submission of offers via our reservation platform.Oversee all monthly allocation bookings to ensure accuracy and...
-
Airport Operations Lead Agent
vor 3 Monaten
Frankfurt am Main, Deutschland United Airlines Vollzeit**Description**: There’s never been a more exciting time to join United Airlines. We’re on a path toward becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of...
-
Customer Service Team Lead for Latin America
Vor 2 Tagen
Frankfurt am Main, Hessen, Deutschland Europcell GmbH VollzeitAbout Europcell GmbHEuropcell GmbH is a leading international trading company in the pulp and paper industry. Our employees are the foundation of our success, as they understand the needs of our customers and suppliers.Our Global PresenceWe have our own representatives in 20 countries worldwide and serve our business partners in over 80 countries. Our global...
-
Customer Service Team Lead for Latin America
Vor 3 Tagen
Frankfurt am Main, Hessen, Deutschland Europcell GmbH VollzeitAbout Europcell GmbHEuropcell GmbH is a leading international trading company in the pulp and paper industry. Our employees are the foundation of our success, as they understand the needs of our customers and suppliers.Our Global PresenceWe have our own representatives in 20 countries worldwide and serve our business partners in over 80 countries. Our global...
-
Customer Service Representative
vor 2 Wochen
Frankfurt am Main, Hessen, Deutschland regiocom Customer Care SE VollzeitCustomer Care Representative OpportunityWe are a leading service provider in the industry, dedicated to delivering high-quality solutions to our clients. Our mission is to provide customized services that meet the unique needs of each customer.Exciting opportunity in a dynamic and growing companyCompetitive salary and comprehensive benefits packagePermanent...
Lead Agent, Customer Services
vor 4 Monaten
Location: Frankfurt Apt (FRA-TRML)
Requisition ID: 70125
**Intro**:
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board
**Why you'll love this job**:
**What you'll do**:
- Coordinate the overall operation and act as highest point of escalation on the day (in GM absence)
- Conduct ticketing/gate/check-in/lost &found /ops/ramp functions (as required at the station)
- Perform BDP or LSA, Ground Security Coordinator (GSC) functions if required
- Lead and direct vendor activities, i.e. work with GM to provide clear and coordinated leadership to a team of insourced Airport Agents and ensure that vendor and contractor employees carry out their duties in accordance with contractual agreements
- Ensure dependability and quality of company standards
- Resolve customer issues
- Interface with Crew/IOC when needed
- Substitute GM in their absence to provide a single point of leadership for the airport team, i.e. being contactable and responsible for the operation in the GM’s absence, take full responsibility for provision of management reports, and liaise with vendor and airport and other local authorities
- Ensure compliance with internal controls
- Complete station administration duties and daily/monthly reports
- Coordinate daily work schedule (ensuring appropriate shift coverage)
- Ensure required training of station and contractor staff is completed and reported as required
- Carry out any other reasonable duties consistent with the post
**All you'll need for success**:
**Minimum Qualifications
- Education & Prior Job Experience**
- Strong working knowledge of the company’s reservations/customer service systems/BDP
- Excellent communicator & effective listener
- Excellent language skills written and verbal in both, English and German
- Strong interpersonal and organizational skills
- Excellent knowledge of the company’s customer service policies, procedures and standards
- Ability to adapt and take control in unforeseen circumstances such as OSO (off schedule operations) situations
- Strong leadership skills
- Strong administrative skills
- Be dedicated and committed to the job and enjoy working with the public
- Be able to motivate employees in working as a team
- Have the ability to work under pressure and with minimum supervision
- Be adaptable to change, team player
- Be reasonable, trustworthy and reliable
- Be self-motivated and open to development
- Have the willingness to work in a shift environment (including weekends/ bank holidays)
- Be willing and able to travel
**Feel free to be yourself at American**:
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.
Job Level: 42/non-management
Requisition ID: 70125
