Pre-sales Support Specialist
vor 7 Monaten
This position is responsible for technical tender responses; quoting and support of the Sales department
Aufgaben
- Analysis of customer requirements and conception of technical solutions
- Processing of calls for tenders/RFQs
- Coordination of the solution with other departments
- Coordination of concept and pricing with Sales department
- Preparation of quotations including calculation (using CRM Microsoft Dynamics 365, Microsoft Word & Excel)
- Compilation and preparation of supporting documents (e.g., technical diagrams, visualizations, solution descriptions, official letters, etc.)
- Checking, processing and clarification of orders
- Update of database and all related activities in our CRM system (Microsoft Dynamics 365)
- General administrative Pre-Sales Support activities
- All other duties as assigned.
Qualifikation
- Studies with a technical background or economic with a technical interest (e.g. IT systems management assistant, media technology, medical technology, business administration, industrial engineering)
- Finished Bachelor Degree or higher
- 3 years+ job experience preferred
- Business fluent in English and German
- Knowledge of French is welcome
- Practical experience in participating in tendering procedures an advantage
- CRM knowledge of Microsoft Dynamics is welcome
- Ability to learn and adapt in a fast changing environment
- Sense of responsibility, self-organization and reliability
**Benefits**:
- We offer you a permanent working contract with a competitive remuneration package
- Time for relaxation - 28 paid vacation days
- Warm-hearted, flexible, and solution-oriented culture with open feedback culture with a twice per year performance review to accelerate your career goals
- International environment with more than 30 different nationalities
- Work-Life-Balance: Flexible working hours
- Wellness (at) CX: Wellness Bonus A Wellness Stipend of 400 € net annual benefit to contribute to your personal health and wellness. Registration to Headspace, a tool to encourage health, mindfulness and general wellbeing
- Women (at) CX: Professional and intellectual knowledge exchange with highly talented and ambitious colleagues from all over the world
- You will get access to a learning management tool to attend trainings and improve your skills
- Access to the EAP (Employee Assistance Program) - Solution and support advice in regard to: mental and physical health, employment guidance, personal, family, financial and legal issues and questions.
- We offer you a vibrant workspace Regular team events included Christmas and summer parties
- Free coffee and drinks with weekly fresh veggies and fruit
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