Head of Logistics

vor 6 Monaten

Berlin, Deutschland ASOS Vollzeit

Company Description

We're ASOS. We blend our flair for fashion with our love of cutting-edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.

**Job Description**:
You will be working within the Supply Chain Leadership team supporting our long-term strategy for our European markets. You will be instrumental in delivering the supply chain strategy, identifying opportunities for growth & operational improvements, driving sustainability initiatives and supporting a fantastic team of supply chain professionals.

**What You’ll be Doing**
- Manage & partner with our 3PL, CEVA Logistics of our Berlin Fulfilment Centre.
- Accountability of the operating budget & setting the commercial metrics that are industry leading.
- Leading quarterly reviews in partnership with senior stakeholders and direct reports.
- Managing operational budgets and negotiating contracts as required.
- Lead & empower the local ASOS & 3PL team.
- Partner with Supply Chain Development for CAPEX related projects.
- Development of processes & infrastructure to improve service and customer experience.
- Cost management and control across all sites and partners.
- Driving the site to a best-in-class warehouse across all key disciplines including staff engagement & health and safety.
- Management of and development of relationships with key stakeholders in the business, including Trading, Commercial, Finance, Legal, Technology & Customer Care.
- Supporting our culture by driving Diversity, Equity & Inclusion strategies.

**Qualifications**:
**Who We’d Like to Meet**

Experience
- Operational experience of building and developing international supply chains in an E-Commerce retail logistics environment.
- Previous experience of managing a fully automated site with a large onsite population within a 3PL or an E-Commerce business.
- Proven experience in developing returns/delivery process and propositions.
- Experience working with 3PLs, supply chain partners with a proven record in maximising profitability & mitigating financial risk.
- Track record in enhancing performance levels and KPI’s through end-to-end supply chain management.
- Experience in customs compliance & industry quality assurance standards.
- Development & delivery of short, medium, long-term plans to support business growth & improve customer experience.
- Lean, Six Sigma and Continuous Improvement experience.
- Experience working with ISO accreditation.
- Track record in value-add development & engagement within supply chain team.
- Capable of thriving in a fast paced ever changing landscape where no two days are ever the same.

**Skills**:

- Strong leadership skills with a can-do attitude & hands on approach.
- Self-starter who defines and leads, not follows, or stops at blockers and is willing to push the boundaries.
- Service-related focus with the ability to place yourself in the position of the customer to understand their concerns and issues, constantly reviewing methods to improve the customer experience.
- Analytical approach to problem solving and ability to critique documentation in a clear, logical and concise way relevant to specific audience.
- Proven ability to negotiate with suppliers, in conjunction with procurement specialists.
- Ability to work in a fast-paced environment and adapt to rapid change.
- Creative with an innovative thought process.
- Strong internal/external stakeholder management skills.

Core Personal and Interpersonal Skills
- Listening; able to question and clarify explanation of issues/requests to ensure issues/problems are understood.
- Demonstrable leadership skills, delivery focus and gravitas to project positive energetic attitude and resolve disputes and challenges.
- Commercial and financial acumen.
- Ability to effectively communicate technical information and risks to non-technical users.
- Ability to make sense of complex situations and rapidly prioritise issues to take effective decisions.

Additional Information
**What’s in it for you?**
- Employee discount (hello ASOS discount)
- Employee sample sales Reward yourself with some nice clothing for very little money.
- Access to a huge range of LinkedIn learning materials
- 25 days paid annual leave + an extra celebration day
- Discretionary performance related bonus scheme
- Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits
- Urban sports club for fr

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