Head of Growth and Operations
vor 4 Wochen
About Us
At Neuraum we're transforming the house building industry by providing cutting-edge digital solutions that streamline the building journey for aspiring homeowners and construction firms. Our vision: to make house building stress-free, environmentally friendly, affordable, and accessible to everyone.
Today, we are the leading online house building platform in Germany and Austria. We operate four of the top consumer building portals, connecting future house builders with over 400 construction partners. Our advanced matching technology and innovative software solutions revolutionize every step of the house building process, making us the go-to destination for anyone interested in house building.
We're a team of seasoned entrepreneurs, techies, ex-consultants, functional specialists, and overall just fun people. We've successfully built a thriving, innovative, and profitable business with a relatively small but highly effective and execution-driven team. Our passion extends beyond what we do - we're passionate about the people we do it with We're proud of what we've accomplished so far, and we're always on the lookout for driven individuals who are keen to grow with us.
Your Role
This role is a fast paced mix of high level strategic topics and hands-on execution, where you and your team will get to craft and put plans into action. You’ll be part of Neuraum’s senior leadership team and take full ownership of managing the growth, ops and customer service teams. You will also be the task force leader of many cross-functional optimization projects, making sure the company is running smoothly. You’ll also be expected to identify and execute on potential opportunities for expanding the business, whether it’s strategic partnerships, opportunities in adjacent markets, M&A opportunities, or other avenues for growth.
WHAT YOU'LL DO
- Play a crucial role in defining and executing strategy, as part of the senior management team
- Oversee all operations, develop the recommendation engine in cooperation with the tech team, as well as oversee core processes & tool setup across all functions
- Directly manage the Growth & Operations team, extending oversight to the customer service team
- Lead cross-functional task force projects to optimize processes across all functions, ensuring maximum efficiency and effectiveness
- Face operational challenges head-on, identify risks, and seize opportunities to drive sustainable growth and shape our operational landscape
- As a leader, nurture the professional development of your team members and the company overall, fostering a climate of growth and excellence
- Harness the potential of the AI revolution, ensuring that we leverage it effectively
- Promote organizational efficiency by continuously assessing operational needs, adapting strategies for existing and new operations to meet the demands of our scaling business
- Identify and execute on potential opportunities for company expansion, including strategic partnerships, opportunities in adjacent markets, and M&A opportunities
- Cultivate strong relationships with your leadership colleagues, key stakeholders within the functions, and external partners
What You'll Need
- You’re a go-getter, eager to tackle complex challenges with creative and innovative solutions that significantly impact our team, customers, and operations
- You approach tasks as a numbers-driven systems thinker, favoring a pragmatic and outcome-oriented process management style
- You have prior experience in a high complexity environment such as consulting or a startup/scale up, either in operations or growth/business development
- You enjoy working on complex challenges in a collaborative non-hierarchical setup, not being afraid to step outside the confines of your role or job description
- You're a positive spirit, fitting in seamlessly with our friendly team who believe in the importance of a positive and fun work environment
- You are fluent in English and German (for working with the German market)
What We Promise
- An exciting opportunity to join Neuraum at a pivotal juncture in our journey, offering you the platform to play a significant role in shaping the future of building for a better life
- A stable, robust organization with a history of fast, sustainable and profitable growth, and no layoffs ever
- Experienced leadership team that have a keen focus on the team’s growth and development
- A vibrant company culture that puts people first and values empowerment, a bias for action, customer-centricity, data-driven decisions, and a happy, cohesive team
- A challenging and learning-fueled environment within a company size and culture that still allows to understand the business end-to-end and have a defining personal impact
- A warm welcome to the senior leadership team, a group of experienced and ambitious colleagues who deeply value close-knit, trust-based collaboration
- A competitive compensation package and benefits to reward
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