Head of Customer Intelligence

vor 2 Wochen


Munich, Deutschland Sky Deutschland GmbH Vollzeit

Location Unterfoehring near Munich
- Department Online Streaming / OTT / WOW
- Contract Type Unlimited
- Reference Number 5648 030052 P01

**Job Description**:
Tasks
- Your role is to improve churn forecasting and support the trading process by creating automated reports - highlighting risks & opportunities and facilitating target explanations and execution through quick analyses
- You'll independently oversee data-based strategies to support the merchandising and content acquisition roadmap that enables higher customer retention via WOW apps & partner platforms
- You're actively involved in the planning process and the definition of quarterly & annual targets
- In your role you'll be responsible for developing ways to improve the monitoring of CBM performance
- You'll take over shaping the long-term strategy for the customer base from a data perspective - making recommendations on the development & implementation of data-protected assets

**Requirements**:

- You've a degree in business analytics, data science or statistics as well as at least 6-8 years of professional experience in SQL or a similar environment & in leading data teams that offer both practical skills and expertise in people development
- Above all, your knowledge of SQL & Tableu to create meaningful visualisations of complex data sets you apart - advanced knowledge of Adobe Analytics & Data Science is a plus
- Through your professional experience, you've acquired the ability to lead employees with a focus on development & training as well as familiarity in working with BI, MarTech & Data Engineering teams
- You'd describe yourself as analytical & commercial, complemented by good presentation & communication skills
- Good written & spoken English skills complete your profile

**Benefits**:
At Sky, we'll give you our full support, so you'll be all set to achieve your best. Our range of rewards really are something special, here are just a few:

- Free Sky - watch all our content for free
- Hybrid working model (60/40)
- Flexible working hours with overtime compensation
- 30 days of vacation + Holiday Buy
- Company Bike & Wellhub
- Corporate Benefits platform
- Lease & Buy - leasing of technical equipment with tax advantage

**Inclusion**:
We're proud to be an equal opportunity employer.

**Why wait?**

To find out more about working with us, search #WirbeiSky or #LifeatSky on social media.

**A job you love to talk about.



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