Senior UX Researcher

vor 2 Monaten


Berlin, Deutschland Smartly.io Job Board Vollzeit

As the first-dedicated User Experience Researcher (UXR) for the Design organization, you will be the liaison on user insights in customer teams, customer success, sales, product management, engineering and the design team. You'll shape, run, and manage user experience research, user-tests and focus groups, and establish the standard for using user research to build a consistent and engaging product platform experience.

This is a key role in developing and integrating the discipline of UX research into product quality, vision and strategy with the actions following it. You can have a significant personal impact on the usability and desirability of the products we're building, as well as their impact on users within our customer teams and our business. As a very people-centric company, we want you to be the person who loves being the user experience research and service design champion. As a hands-on expert in all aspects of applied user experience research, service design, usability-testing, shaping company-wide user-experience KPIs to make the Smartly.io user experience be usable and desirable.

**What we offer...**:

- A key role in developing and integrating the field of user experience research into product quality, vision, and strategy, as well as the actions that follow.
- Ability to actively participate in shaping, developing, and defining the field and culture of user experience research in Smartly — what it is, how it integrates with the product design process, customer onboarding, customer trial phase, new feature release, and how it continues to improve and gets measured. At Smartly, we are still in the early stages of user experience research; consider this a stepping stone to grow into this specialization and own/shape it. It's an exciting time
- Opportunity to work hands on defining Smartly user experience research offering, process, continuous delivery and improvement with colleagues in software QA, customer success and sales to make desirability with usability a key metric.
- Chance to work closely on user research with our customers and co-develop experiences in close collaboration with the leading advertising platforms such as Meta, TikTok, Snapchat etc.

**Here's what you'll do...**:

- You will work closely with the design leadership team where you will be shaping the product vision, quality and participating in strategic and operational product decision-making that affects the overall user experience.
- You will mentor product designers during discovery, ideation and after releases on all aspects of usability, desirability and continuous improvement helping them overcome challenges, and keeping them aware and aligned with the end to end customer journey. Don't worry if this feels daunting - you will be growing rapidly and be supported by the design leadership team to ensure your success. We have your User Experience Research back :)
- You will work across departments with design leadership and teams from product management, engineering, customer success and product marketing to improve our processes, focusing on how user research transforms design intent into design decisions.

**We're definitely looking for you, if you have these skills...**:

- **Analysis and synthesis.** You can turn research data into clear findings that inform decisions. You can effectively involve colleagues in analysis and synthesis to increase consensus and challenge assumptions.
- **Inclusive research.** You can understand the diversity of users of Smartly.io services. You can effectively include all kinds of users in appropriate research activities to help teams deliver accessible services in every possible sense.
- **Adtech, social media and technology.** You can show an understanding of the social media, ad-tech and technological context of Smartly.io services. You can help colleagues understand how social media technology is changing user behavior in B2B markets.
- **Strategic insight.** You can understand Smartly leadership organizational strategy and objectives. You can align user research activities with objectives to create strategic insights that inform product roadmap and proposition with first focus on key UX metrics.
- **Technical understanding** **(user-centered design).** You can demonstrate knowledge of the technologies used to build and operate digital services. You can understand the different technical roles in a multidisciplinary team.
- **User-centered and Agile practices. **You can understand user-centered design practices and how to embed them into an agile workflow to produce timely findings. You can work in an open, iterative and collaborative way in a multidisciplinary team.

LI-NH1 #LI-Hybrid


  • Senior UX Researcher

    vor 3 Wochen


    Berlin, Deutschland Avaloq Vollzeit

    On behalf of **Avaloq**, we are searching for their next **Senior UX Researcher**. **Job Summary** Does a value-driven, fast-paced financial technology and services company sound like exactly the right place for you? Then keep on reading! **As a recruiting partner of Avaloq, we are looking for you as Senior UX Researcher (a) for their Berlin location.**...


  • Berlin, Deutschland (Senior) UX Designer*in (dmw) Vollzeit

    Wir suchen Verstärkung in den Bereichen UX-Research und Konzeption. Das Business unserer Kunden soll florieren. Du fühlst dich für diese Mission berufen? Wir bieten Dir die Möglichkeit, Deine Expertise dafür einzusetzen. Wenn Dein Lebensmittelpunkt nicht in Berlin liegt kannst Du in dieser Stelle gerne full-remote arbeiten. **DETAILS**: - Berlin -...

  • Senior UX Researcher

    vor 2 Wochen


    Berlin, Deutschland Yara Vollzeit

    Date posted: Jul 28, 2023- Location: Berlin, BE, DE- Job Function: Other- Job Type: Permanent- Job Requisition ID: 16951**Senior UX Researcher**: We at Yara are part of a global network, collaborating to profitably and responsibly solve some of the world's key challenges - resource scarcity, food insecurity and environmental change. **About the Unit**: Yara...

  • Senior UX Researcher

    vor 2 Monaten


    Berlin, Deutschland Fosanis GmbH Vollzeit

    **In a nutshell**: We are looking for an experienced UX Researcher to join our team. As a core member of the Product team, you will join a dynamic environment and work with cross-functional teams to help drive user satisfaction, engagement and retention. Your work will increase the user lifetime value for Mika as a business and so improve the user experience...

  • Senior UX Researcher

    vor 1 Monat


    Berlin, Deutschland DSJ Global Vollzeit

    DSJ Global Mitte, GermanyPosted 16 hours ago Hybrid Permanent Negotiable - Wir suchen einen erfahrenen Senior UX Researcher für eine internationales Finanzinstitut in Berlin. In dieser Position sind Sie für die Gestaltung und Durchführung von umfangreichen UX-Forschungsprojekten verantwortlich, um die Benutzererfahrung unserer digitalen Plattformen...

  • Senior UX Researcher

    vor 1 Monat


    Berlin, Deutschland Adevinta Group Vollzeit

    eBay Kleinanzeigen Germany Berlin, Germany Media Production / Product & UX / Design Full-time **Job Description**: **Qualifications**: Additional Information Company Description We are looking for a Senior UX Researcher (d/f/m) to help explore our user needs, craft our products and the future of eBay Kleinanzeigen. As part of the UX team, you will...

  • Senior UX Researcher

    vor 1 Monat


    Berlin, Deutschland Avaloq Vollzeit

    Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

  • Senior UX Researcher

    Vor 4 Tagen


    Berlin, Deutschland Avaloq Vollzeit

    Company Description Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 10 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and...

  • UX Researcher

    Vor 4 Tagen


    Berlin, Deutschland Ergosign GmbH Vollzeit

    Deine Aufgaben Als UX Researcher berätst und unterstützt du Kunden verschiedener Branchen und Größen bei allen Themen des User Research, der UX-Evaluation und der Validierung. Dein Antrieb ist es, Bedürfnisse, Motivationen und Herausforderungen von Nutzenden zu identifizieren und Nutzungsanforderungen abzuleiten. Du bist sicher in der Planung...


  • Berlin, Deutschland Adevinta Group Vollzeit

    mobile.de Germany Berlin, Germany Media Production / Product & UX / Design Full-time **Job Description**: **Qualifications**: Additional Information Company Description We are looking for a Lead/Senior UX Researcher for our Consumer Business with a focus on our new online buying and selling business. You will closely collaborate with colleagues from...

  • Senior UX Researcher

    vor 1 Woche


    Berlin, Deutschland AVIV Group Vollzeit

    Company Description You'll be joining one of the world’s largest privately owned real estate tech companies and a subsidiary of Axel Springer. Our mission is to unlock everyone’s perfect place! You'll work across some of Europe’s best known digital real estate brands including: Meilleurs Agents, Groupe SeLoger, Immoweb, Immowelt, Housell and...

  • Senior UX Researcher

    vor 3 Wochen


    Berlin, Deutschland Monta Vollzeit

    **We are on the lookout for a talented Senior UX Researcher.** Join our B2B Product & Engineering team in Copenhagen or Berlin. As a UX Researcher at Monta, you will collaborate closely with product managers, designers, and engineers across multiple squads both in person and remotely! You will own and drive the research phase of our projects and will...

  • Senior UX Researcher

    vor 2 Wochen


    Berlin, Deutschland Delivery Hero Vollzeit

    We are looking for **Senior UX Researcher (all genders)** to join our **Rider App Tribe (Logistics)** product teams to create a seamless experience for the riders, and internal products’ users globally. Our mobile apps connect millions of riders worldwide, with restaurants and customers, and this helps Riders supplement their income and has a direct...

  • Senior UX Researcher

    vor 2 Wochen


    Berlin, Deutschland Delivery Hero Vollzeit

    We are looking for **Senior UX Researcher (all genders)** to join our **Rider App Tribe (Logistics)** product teams to create a seamless experience for the riders, and internal products’ users globally. Our mobile apps connect millions of riders worldwide, with restaurants and customers, and this helps Riders supplement their income and has a direct...

  • UX Researcher

    vor 2 Monaten


    Berlin, Deutschland Lieferando Vollzeit

    **UX Researcher** Are you a UX researcher who is keen to understand people's behaviours around food? Do you want to help drive research for a service used by millions of foodies? Then this role is for you - keep reading... **Our story** Our UX Research team is vital at helping cross-functional teams understand customer motivations, needs, pain points which...


  • Berlin, Deutschland lawpilots GmbH Vollzeit

    **Intro**: Imagine it's employee training and everyone wants to go! Sounds almost too good, but it's true. **As Europe’s leading provider for legal and regulatory e-learning, lawpilots creates innovative learning experiences that your employees will remember fondly. **The e-learnings from lawpilots bring the relevant content to the point in an easy to...


  • Berlin, Deutschland Wikimedia Deutschland - Gesellschaft zur Förderung Freien Wissens e.V. Vollzeit

    At **Wikimedia Deutschland e.V.** we help create, collect and distribute free knowledge. In 2004, volunteer Wikipedia activists founded the non-profit association Wikimedia Deutschland in Berlin, which now consists of over 100,000 members and 160 full-time staff. Free knowledge leads to a fairer world. **Wikipedia** is the most important online knowledge...


  • Berlin, Deutschland Bolt Technology Vollzeit

    Bolt is looking for an experienced UX Researcher to lead our research efforts in the Rider experience domain. Every day, tens of millions of people across the world use Bolt's ride-hailing service to move around. You will become the go-to-person for any user research into the experience riders have and serve the research needs of Product Managers and...


  • Berlin, Deutschland CompuSafe Data Systems Vollzeit

    IT-Administration Vollzeit - Berlin, Bonn, Remote - ab 01.06.2024 **Diese Tätigkeiten kommen auf Dich zu**: Im Rahmen der Entwicklung sowie Fortentwicklung der bestehenden und zu entwickelnden Portale im IAM (Ziel-, Eigenbetrieb, Extranet) bzgl. des Bereiches User Experience Testing und Nutzerforschung (Research) suchen wir zum nächstmöglichen...

  • (Senior) UX Researcher

    vor 2 Wochen


    Berlin, Deutschland CompuSafe Data Systems Vollzeit

    IT-Administration Vollzeit - Berlin, Bonn, Remote - ab 01.06.2024 **Diese Tätigkeiten kommen auf Dich zu**: Im Rahmen der Entwicklung sowie Fortentwicklung der bestehenden und zu entwickelnden Portale im IAM (Ziel-, Eigenbetrieb, Extranet) bzgl. des Bereiches User Experience Testing und Nutzerforschung (Research) suchen wir zum nächstmöglichen...