Technical Support

vor 7 Monaten


Darmstadt, Deutschland Tatenwerk Frankfurt GmbH Vollzeit

**Unser Kunde, Ihr neuer Arbeitgeber**:
Nutzen Sie die Chance als **Technical Support / Product Support (Tranceivers) (m/w/d)** **bei einem innovativen und dynamischen Telekommunikations
- und Technologieunternehmen durchzustarten und Ihre Karriere auf die nächste Stufe zu heben

Als **Technical Support / Product Support (Tranceivers) (m/w/d)** sind Sie Experte, wenn es um technische Beratung und Unterstützung der Produkte geht - besonders im spannenden Bereich der Transceiver.

Standort**:Darmstadt **| Umfang**: Vollzeit, 40 Stunden** | Art**:Festanstellung**

**Auf diese Benefits können Sie sich freuen**:

- 30 Tage Urlaub im Jahr
- 2-3 Tage Home Office pro Woche
- IT- und Büroausstattung nach Wunsch
- Weiterbildungsangebote wie Sprachkurse oder Fortbildungen
- Betriebliche Altersvorsorge
- Flache Hierarchien im Unternehmen
- Ein offenes und internationales betriebliches Umfeld
- Das Tatenwerk und seine Partnerunternehmen setzen für das erste Kennenlernen und Vorstellungsgespräche bewusst auf Videokonferenzen, sodass Sie für einen persönlichen Draht zu uns nicht einmal das Haus verlassen müssen._

**Ihre Aufgaben**:

- Internationale und technische Kundenberatung sowie Unterstützung
- Eigenständige Bearbeitung der Serviceanfragen
- In Zusammenarbeit mit Kunden führst du Kompatibilitätstests durch
- Gewährleistung einer reibungslosen Funktion der Produkte
- Kontinuierliche Aktualisierung der Wissensdatenbank

**Ihr Profil**:

- Du kommst aus dem Bereich Informationstechnologie oder Netzwerktechnik und hast ein Studium oder eine vergleichbare Berufsausbildung abgeschlossen
- Du bringst fundierte Kenntnisse im Feld der optischen Übertragungstechnik und Netzwerkbetrieb mit
- Du bist Experte der Netzwerkgeräte und hast Erfahrung in ihrer Einrichtung
- Sehr gute Deutsch
- und Englischkenntnisse in Wort und Schrift



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