Director Global Key Account for Medical Devices
vor 4 Wochen
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Director Global Key Account for Medical Devices (M/F/d)
Position Details
Summary
This job is responsible for leading one or more dedicated customer team(s) who is (are) managing global customer accounts, securing customer’s satisfaction, delegation of customer needs into the organization, contract negotiations and engaging customer for new projects.
Primary Responsibilities
- Support existing and new customers with full service
- Keep contact to all operative customer structures and key decision makers
- Coordinate customer communication (rolling forecast, blanket orders, complain management (NC), supplier reviews)
- Create and implement a strategic account development plan: Strategic customer observation and analytical evaluation, active initiation of necessary measures; identify customer’s pain points, and communicate internally
- Forecast and Funnel management: Identify new project opportunities (SALESFORCE; ERP) with existing and new strategic accounts
- Coordination of customer project tasks (NPI, SICR, RA) in collaboration with internal departments
- Identify sales opportunity in new strategic OEM accounts. Create and implement a strategic account development plan for each new account.
- Work effectively with Product management and engineering resources to define and develop custom products for OEM accounts.
- Develop metrics that can be used to evaluate supplier performance within each account.
- Coordinate information globally with sales representatives as needed with OEMs with global footprint.
General Tasks
- Recruits, interviews, hires, and trains departmental supervisory staff.
- Oversees the daily workflow of the department.
- Provides constructive and timely performance evaluations.
- Has strong analytical and problem-solving skills.
- Strict compliance with the quality, occupational safety and environmental regulations and implementation of the instructions of the quality / environmental management officer and the occupational safety specialist.
- manager is responsible for creating and maintaining facilities for his or her area of responsibility, and for giving instructions and taking other measures to ensure, maintain and improve occupational safety and environmental protection regarding occupational safety and environmental protection, the prevention of occupational accidents and environmental damage, occupational diseases, and work-related health hazards.
Required Experience, Education, Skills, Training and Competencies
- Broad and deep functional experience. Typically acquired through 8 to 12 years of relevant work experience.
- Requires the ability to synthesize multiple inputs. Decision making involves in-depth knowledge, creativity, and managerial courage. Requires that the most complex organizational and operational problems are anticipated, identified, defined and resolved to support changing business conditions. Solutions must support the values, strategic direction, and long-term success of the company.
- Broad business accountability for major projects, business or functional goals. Financial and operating accountability are critical job components.
- Work requires integrated knowledge of one of the company’s major functions, combined with specialized knowledge of the external marketplace and the financial requirements of the business for function-based planning.
- Fluent English skills and German ideally at least B2 level or above
Travel Requirements
- Travel by public transportation including train and airplane on demand
- Passport for international travel (customer & internal meetings)
LI-UK1
Berlin
Please call +1 781-266-5700 if you need a disability accommodation for any part of the employment process.
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