Service Delivery Technical Assistant

vor 3 Wochen

Bremerhaven, Deutschland Lloyd's Register Group Vollzeit

**Date**:16 Nov 2023

**Location**: Bremerhaven, DE, 27568

**Company**:Lloyds Register

Job ID: 38950
Location: Germany, Bremerhaven
Position Type**:6 months Fixed Term**

**Service Delivery Technical Assistant - 6 months Fixed Term**

**Lloyd’s Register**

**Location: Germany, Bremerhaven**

**What we’re looking for**

The Service Delivery Technical Assistant role is based in Germany. As a key support member, you will provide essential administrative assistance, following defined procedures while exercising discretion in workload priorities. The position involves diverse administrative tasks, contributing to the smooth functioning of service delivery. Handling queries for both internal and external clients, you'll play a pivotal role in maintaining operational efficiency. If you possess strong organisational skills, attention to detail, and a problem-solving mindset, this role provides a dynamic environment to showcase your administrative expertise during this fixed term assignment.

As an international organisation, you will have good proficiency in the English language commensurate with the work.

This role requires work authorisation for the respective country.

**What we offer you**
- 6 months fixed term position
- Remote and flexible work schedules with an appreciation for work-life balance.
- Working in a global company with the ability to work with different cultures and diverse people.
- The opportunity to work for an organisation that has a strong sense of purpose, is values-driven, and helps colleagues to develop professionally and personally through our range of people development programs.

**The role**
- Administrative support for Marine Equipment and Components -Jobs, vessel and audit planning/arrangement for GermanPorts and MMS services (ISM/ISPS/MLC)
- Acting as CFO and SDO, incl. survey arrangements and reporting (arranging audits, surveys and MEC-Jobs locally and worldwide for local clients)
- Tracking of documents incl. correspondence with (German) flag administration.
- Close cooperation with responsible Area-Managers, team leads and (SDTA) colleagues on work packages and alignment of processes for mutual support and knowledge exchange
- Working with our internal SAP Business by Design (ByD) for setting up the contracts and Service Orders (SvO) and follow the invoicing process
- General Work with internal systems: MAST, DWB, etc. if necessary
- General Office Work (switchboard, post, etc.)
- Other tasks related to SD support maybe added as the role develops

**What you bring**
- Professional administrative education or equivalent
- Previous experience in an administrative support role, good understanding of Service Delivery processes
- Excellent cooperation and communication skills with own team and with other internal and external stakeholders
- Strong customer orientation. Responsive and pro-active.
- PC-literate; MS Office, SharePoint
- Structured and well-organised working style, attention to detail and data correctness
- Proficiency in the English and German language (spoken and written)

**About us**

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, we are a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets while continuing to deliver solutions for our customers every day.

**Be a part of**

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world by promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration, and develop action-oriented solutions to make the world a safer place.

**Want to apply**

We hire people with a wide variety of skills, experience, and backgrounds. This includes people with disability, women, people identifying as LGBTIQIA+, culturally and linguistically diverse people, carers, and other varied groups.

If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.

**_We care, we share, we do the right thing_**

LI-SC1

LI-Hybrid

The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).

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