Strategy & Operations Specialist, Supply
vor 1 Monat
Operations
Berlin, Germany - Remote
Full-time
**Hey, you look like you might be our new** **Strategy & Operations Specialist, Supply**:
Operations
Berlin, Germany - Remote
Full-time
The Strategy & Operations Specialist will improve supply availability, reduce acquisition costs, enhance onboarding efficiency, and guarantee compliant courier operations. You will analyze onboarding and acquisition data to pinpoint areas for improvement. The role will also involve supporting global onboarding standardization, conversion enhancement projects, and the implementation of reverification and automated document verification processes.
**Key Responsibilities**:
**Acquisition**
- Implement and expand the new Productized Referral Program, track referral incentives and their impact on acquisition metrics, and optimize the program based on performance data.
- Track Performance Marketing A/B testing data, report findings, and support initiatives to improve top-of-funnel conversion.
**Onboarding Conversion Improvement**
- Help maintain and optimize CRM setup to enhance conversion and track KPIs related to workflow efficiency, contributing to process improvements.
- Help develop and implement targeted incentives to improve conversion rates and assist in conducting A/B tests.
- Establish clear KPIs for onboarding and set up documentation and dashboards for company-wide reporting.
- Assist regions in conducting RCA and implement process improvements to address onboarding friction.
**Scalable Operations & Compliance**
- Create standard operating procedures for onboarding to improve conversion and efficiency.
- Support scaling Onfido across all countries.
- Assist in the continuous development and scale-up of Reverification.
- Assist in scaling up radius controls tools in long-tail cities and help create measures to monitor ARC performance and set up improvements.
- Support the rollout of new courier Contracts.
**Early Lifecycle and Infohub**
- Create initiatives to improve courier early lifecycle churn and efficiency.
- Support the scaling of the courier Infohub.
**Our humble expectations**:
- Proficiency in data analysis and project management tools (ie Excel, Tableau, SQL, Looker etc)
- Familiarity with performance marketing strategies and A/B testing methodologies
- Proven experience in fast-paced operational roles with multiple touch points and cross functional collaboration
**Nice to haves**:
- Experience in the food delivery industry / gig economy
- Knowledge of compliance regulation related to courier hiring / onboarding
- Experience with CRM systems (ie Braze, Iterable etc)
- Previous experience in setting up and optimizing processes
-
Strategy & Operations Specialist, Supply
vor 1 Monat
Berlin, Deutschland Wolt Vollzeit**Company Description** Wolt is a Finnish technology company and we’re best known for our food delivery platform. Food delivery was just a start, and now we are exploring and expanding our platform with other business verticals in retail and grocery. We’ve grown significantly in the last years, expanding our operations from just four countries across the...
-
Supply Chain and Operations Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Project A Ventures VollzeitAt Project A Ventures, we are seeking a highly motivated Supply Chain and Operations Specialist to join our team in Berlin. This exciting role offers the opportunity to work with a dynamic and innovative company that provides operational expertise to its ventures.About the RoleWe are looking for an individual who can coordinate global transportation of...
-
Senior Commercial Strategy
vor 4 Wochen
Berlin, Berlin, Deutschland KoRo VollzeitKoRo is a fast-growing start-up in the food retailing sector seeking an experienced Senior Commercial Strategy & Operations Leader to lead and optimize our commercial operations.Job DescriptionThis senior leadership role involves shaping and executing a forward-thinking commercial strategy that drives sustainable growth. You will work closely with...
-
Director Strategy
vor 4 Monaten
Berlin, Deutschland Navan VollzeitNavan is looking for an experienced Director Strategy & Operations shaping and driving strategic, operational, and organizational improvements across the company in close alignment with the company's senior leadership. **What You'll Do** - Partner with Navan's Executive team in defining and executing the company's strategy to win in the relevant markets -...
-
Procurement Operations Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland Formo VollzeitWe are seeking a highly skilled Procurement Operations Specialist to join our operations team at Formo. As a charismatic and experienced procurement professional, you will have the opportunity to shape our procurement department and ensure sourcing of high-quality ingredients at competitive prices for our product launch.This is an exceptional chance to work...
-
Logistics Operations Specialist
vor 3 Wochen
Berlin, Berlin, Deutschland Project A Ventures VollzeitAbout the JobWe're seeking a seasoned Logistics Operations Specialist to support our portfolio company's logistics growth and ensure seamless business operations across Europe.With over 75+ FTEs across Germany, China, and India, our client is revolutionizing construction material management through digital innovation.The ideal candidate will coordinate...
-
Associate Strategy
vor 3 Wochen
Berlin, Deutschland Navan Vollzeit**What You'll Do** - Support Navan's Strategy & Operations leadership in defining and executing the company's strategy to win in Navan's relevant markets - Support in executing critical strategic initiatives across the global organization by taking over responsibility for selected workstreams - Drive analyses and evaluations to inform decision-making and...
-
Supply Chain Operations Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Luna Brands GmbH VollzeitRole OverviewWe are seeking a highly skilled Supply Chain Operations Manager to join our team at Luna Brands GmbH in Berlin, Germany. This is an excellent opportunity for a results-driven professional with a passion for procurement and supply chain operations.About the RoleIn this role, you will be responsible for managing our global supply chain, ensuring...
-
Product Support Specialist
vor 6 Monaten
Berlin, Deutschland Culture Amp Vollzeit**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...
-
Logistics Operations Specialist
vor 13 Stunden
Berlin, Berlin, Deutschland Project A Ventures VollzeitProject OverviewWe are a trailblazing marketplace redefining one of the largest supply chains on earth. Our mission is to unlock cross-border supply potential for the Western Market by providing global access to high-quality products through our innovative platform.About the RoleWe are seeking a highly motivated Logistics Operations Specialist to join our...
-
Customer Success Coach, Enterprise
vor 3 Wochen
Berlin, Deutschland Culture Amp Vollzeit**Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...
-
Scaled Operations Specialist
vor 7 Monaten
Berlin, Deutschland GetYourGuide Vollzeit**About GetYourGuide**: GetYourGuide is the globally leading marketplace for unforgettable travel experiences. Travelers use GetYourGuide to discover the best things to do in a destination. Since its founding in 2009, people from all over the world have booked more than 150 million tours, activities, and attraction tickets through GetYourGuide. Powered by a...
-
Chief Technical Operations Specialist
vor 1 Woche
Berlin, Berlin, Deutschland E Digital Technology GmbH VollzeitWe are shaping the energy transition by leading E.ON's digital transformation across Europe. As a Chief Technical Operations Specialist, you will play a key role in driving our digital strategy forward.Permanently employed or full-time employed, full timeAbout UsE.ON Digital Technology GmbH is a dynamic and innovative company that is leading the way in...
-
Performance Specialist
vor 7 Monaten
Berlin, Deutschland Delivery Hero VollzeitPerformance Specialist - Service Operations Service Operations plays a pivotal role within foodora and Yemeksepeti, which are part of Delivery Hero, a global leader in online food ordering and delivery services. Service Operations in EU and Turkey consists of three hubs in which multiple countries are delivering world-class services to our customers,...
-
Product Support Specialist
vor 3 Monaten
Berlin, Deutschland Culture Amp Vollzeit**Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...
-
Strategy & Operations Manager - EMEA
vor 7 Monaten
Berlin, Deutschland Blacklane VollzeitBlacklane is looking for an awesome Strategy & Operations Manager to join our EMEA team based in Berlin, leading our German markets . If you're a data-driven dynamic individual with a knack for relationship building, negotiation and problem solving, then we'd love to set up a call. Your challenge is to develop and implement strategic initiatives to...
-
Senior People Scientist
vor 4 Monaten
Berlin, Deutschland Culture Amp Vollzeit**Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...
-
Operations and Sustainability Specialist
vor 4 Wochen
Berlin, Berlin, Deutschland SAP Vollzeit**Job Summary:**We are seeking a motivated Operations and Sustainability Specialist to support our team in Walldorf. As a temporary Operations & Office Support, you will work closely with our team lead and specific team members to ensure smooth operations and improve existing processes.This is an excellent opportunity for a candidate to gain hands-on...
-
Supply Planner
vor 7 Monaten
Berlin, Deutschland HelloFresh Vollzeit**The Role**: As Supply Planner at HelloFresh you are a member of the Supply Chain Operations Team, responsible for one or more categories of goods in your market, owning ordering, stock and fulfillment KPIs such as Errors per box and Waste. You’ll develop our supply strategy and planning, ensuring ingredients availability at the optimum supply chain setup...
-
Head of Operations
vor 1 Monat
Berlin, Deutschland Quantica GmbH Vollzeit**Your mission**: Quantica is an additive manufacturing technology company that has developed its own printhead technology. Our novel printhead technology enables professionals to print using functional materials previously deemed impossible. Quantica´s headquarters is located in Berlin at Innovationspark Wuhlheide. We employ people from a multitude of...