Intern Marketing/customer Success France

vor 7 Monaten


BerlinKreuzberg, Deutschland Hanfgeflüster GmbH Vollzeit

We are a young, creative CBD brand with a comprehensive understanding of the cannabis industry. We are ready to take off as a pioneer and establish our innovative presence as soon as the right time comes. Our goal is to act as a leader in the cannabis industry in Germany and set new standards.

This internship is your entry into a future career in the creative world of marketing and customer success. At Hanfgeflüster we believe that our interns can make a real contribution and develop their skills.

Do you have a strong interest in the cannabis industry and want to grow with a dynamic, customer-focused CBD start-up? Then join us as an Intern at Influencer Marketing & Customer Success France.

Tasks
- You identify and select suitable influencers who fit the profiles and requirements of our customers
- You define and evaluate marketing campaigns based on KPIs and create learnings for yourself and the team
- Together with the team, you develop creative concepts for influencer marketing campaigns and support the further development of the company
- Support and advise our customers with their orders and general questions
- You are co-responsible for a smooth customer experience and continuously develop it further
- Support our Customer Success Team in day-to-day business

**Requirements**:

- You want to get to know the area of Customer Success and Marketing to gain experience
- Practical experience in online marketing is an advantage
- You are solution-oriented, show a self-reliant way of working and are convincing in multitasking in a fast-paced environment
- The ability to listen well and understand the needs of customers
- You have very good communication skills in written and spoken French as well as in English
- Nice to have: First experience in the field of customer service

**Benefits**:

- With us, you can take on responsibility from day one and contribute your ideas
- Regular, individual feedback for your personal and professional development
- Work when you are most productive; benefit from flexible working hours and the possibility of working from home
- Stay active With us, you will receive a subsidy for your Urban Sports Club membership
- Contribution to your BVG-Abo
- Company pension programme
- We provide you with coffee, tea & snacks
- And best of all: a creative and open-minded team that will welcome you warmly

If you want to work in a diverse, dynamic environment and be part of one of the most exciting opportunities in the e-commerce business, join our mission

We look forward to meeting you

Our interview process

**You can expect the following steps**:

- First interview with Kristina from People & Culture (25 min)
- Expert interview (30 min)
- Getting to know each other in the office



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