Customer Success Intern Generative Ai Product
vor 4 Monaten
About us - Genova.ai
**Why we exist?**
We exist to bring the magic of Generative AI to millions of people.
**Our thesis**
Generative AI is a new wave of technological disruption that will ripple through countless industries. We started Genova to be at the forefront of the revolution. Genova, meaning "New Wave" is a venture studio aimed at building delightful products around Generative AI.
**Our story**
After founding Smallpdf (a top 100 website globally) and Taxfix (a FinTech unicorn), Mathis (Linkedin profile) founded Genova, together with a handful of other product, growth and AI experts. Our aim is to combine our expertise and experience to build products that improve human experiences for millions of people.
**Why now?**
Society is at an inflection point. Where the capabilities of generative AI are only just being discovered. The next decade we expect the revolution to take place. Generative AI will become mainstream and be at the core of all product experiences.
**Customer Success Intern Gen AI - (f/m/x) at Genova.ai**
Genova.ai is seeking a motivated and proactive individual to join our team as a Customer Success Intern. In this role, you will have the opportunity to assist with various customer care tasks and contribute to ongoing projects. This internship will provide valuable hands-on experience in a fast-paced and innovative environment.
**Responsibilities**:
- Assist in daily administrative tasks such as data entry, filing, and organizing documents
- Collaborate effectively with cross-functional teams to contribute to ongoing projects
- Participate in team meetings and assist in the preparation of presentations and reports
- Perform other operational tasks as assigned
**Qualifications**
- Strong organizational skills
- Excellent communication skills, both written and verbal; English is a must
- Proactive and able to work independently
- Prior experience in customer service or administration is a plus
- Proficient in Excel or other similar tools
**Why **Genova.ai**?**
- We build faster than anyone else. We will fail and learn faster than anyone else.
- We will fundamentally question everything and disrupt the status quo.
- We are well-funded but don’t take VC funding. We only build for us and our customers.
- We stay a startup forever. We will never fall for the trap of building a big corporation with politics, endless meetings and slow operations.
- We have amazing fun as a team working with only top talent.
- We leave our ego at the door and focus on the joy of building things together.
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