Platform Support Coordinator

vor 3 Wochen


Hamburg, Deutschland The Trade Desk Vollzeit

The Trade Desk revolutioniert die Art und Weise wie globale Marken und Agenturen datengetriebene digitale Werbung aussteuern können. Wie? Als weltweit führende unabhängige Plattform für Media-Einkauf, ermöglichen wir es unseren Kunden zielgerichtete und damit für Endkonsumenten relevante Werbung auszuspielen. Dabei setzen wir neue Standards in Bezug auf globale Reichweite, Targeting-Genauigkeit und Transparenz.
- What You’ll Do:
- Maintaining the company’s ticketing system.-
- Executing stored procedures and querying TTD database using SQL.Problem-solving and troubleshooting The Trade Desk’s platform.-
- Frequent communication with business and technical stakeholders.-
- Contribute to the company’s Knowledge Base by the creation of new articles and updating existing ones.-
- Take initiative on tickets that can be completed without Development Team assistance.Background- 0-3 years relevant work experience as a support representative in a small or medium sized business.- Skills- Demonstrable troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a fast-paced start-up environment.-
- Knowledge of Excel and MS Office, including pivot tables, chart-making, and manipulation of large data sets is a plus.- Nice to have- Basic to mid-level SQL and HTML experience.-
- General knowledge of RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus.-
- Additional European language-
- No previous online advertising experience required, but those with experience or internships in online advertising or technology are encouraged to apply.- Traits- Effective time management skills - ability to prioritize and meet deadlines.-
- Problem-solving ability.-
- Outstanding written and verbal communication skills.-
- A team player, who is focused on sharing knowledge and working to achieve the best service for our customers.#LI-DP3

The Trade Desk akzeptiert keine unaufgeforderten Lebensläufe von Personalvermittlern. Für den Fall, dass ein von einem Personalvermittler, ohne Vertrag, eingereichter Kandidat eingestellt wird, werden keine Honorare gezahlt; derartige Lebensläufe gelten als alleiniges Eigentum von The Trade Desk. The Trade Desk ist ein Arbeitgeber, der allen gleiche Chancen bietet. Alle Aspekte einer Anstellung basieren auf Leistung, Kompetenz und unseren Geschäftsanforderungen. Wir unterscheiden nicht nach ethnischer Herkunft, Hautfarbe, Religion, Familienstand, Alter, nationaler Herkunft, Abstammung, körperlicher oder geistiger Beeinträchtigung, Gesundheitszustand, Schwangerschaft, genetischen Informationen, Geschlecht, sexueller Orientierung, Geschlechtsidentität, Veteranen-Status oder einem anderen Status, der durch staatliches oder lokales Recht geschützt ist.



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