Head of Customer Service
vor 4 Wochen
Responsible for leading and managing the Customer Service function across the continental European region, ensuring a high standard of service delivery that meets the needs of all A- Gas customers. This role involves overseeing order execution, responding to customer enquiries and feedback, and continuously driving service excellence. In close collaboration with the Commercial team, the role will support a deeper understanding of customer requirements, contributing valuable insights to the commercial team to enhance sales forecasting and strategic planning. A key focus will also be maintaining strong cross-functional alignment, particularly with Operations, to ensure seamless customer experience and service consistency. Reports to Commercial Director Europe Principal Place of Work Office based, Seevetal, Germany with travel between EU sites at least fortnightly Experience, Knowledge and Qualifications Essential Prior experience in Managing a Customer Services Function Leading and engaging a Team Excellent computer Skills (MS Office suite) Systems and Process improvements Decision making through the influence of others Commercially Aware Financial forecasting/modelling experience Teamwork and Collaboration Multi lingual (English, German, Dutch) Desirable Experience in managing a multi-country Customer Services Function Knowledge of SAP
-
Head of Customer Service
vor 2 Wochen
Deutschland Resmed Vollzeit 80.000 € - 120.000 € pro JahrWer ist MEDIFOX DAN und was genau machen wir?Die MEDIFOX DAN Gruppe mit Hauptsitz in Hildesheim gehört zur ResMed Corp. und beschäftigt über 800 Mitarbeitende an neun Standorten. Wir setzen auf Teamgeist, Kundenorientierung und Leidenschaft und arbeiten an zukunftsweisenden Softwarelösungen im Gesundheits- und Sozialwesen, um Innovationen voranzutreiben....
-
Head of Customer Service Healthcare
Vor 2 Tagen
Deutschland EXECURATER GmbH VollzeitUnser Mandant ist ein führender Hersteller innovativer Baustofflösungen in Deutschland und Teil einer international erfolgreichen Unternehmensgruppe. Mit rund 970 Mitarbeitenden an 16 Standorten entwickelt und produziert das Unternehmen wegweisende Produkte für gesünderes, energiesparenderes und ästhetisches Wohnen. Seit über 25 Jahren setzt der...
-
Head of Customer Delivery
Vor 7 Tagen
Deutschland medflex.de VollzeitHead of Customer Delivery & Implementation (Enterprise B2B SaaS) Über medflex medflex ist ein schnell wachsendes B2B SaaS-Unternehmen im Gesundheitswesen. Wir digitalisieren und automatisieren komplexe Kommunikations- und Prozessabläufe für Praxen, MVZs und Kliniken. Wir bauen unsere Enterprise-Delivery-Organisation aus und suchen eine Führungskraft, die...
-
Head of Customer Service
Vor 2 Tagen
Deutschland EXECURATER GmbH VollzeitUnser Mandant ist ein führender Hersteller innovativer Baustofflösungen in Deutschland und Teil einer international erfolgreichen Unternehmensgruppe. Mit rund 970 Mitarbeitenden an 16 Standorten entwickelt und produziert das Unternehmen wegweisende Produkte für gesünderes, energiesparenderes und ästhetisches Wohnen. Seit über 25 Jahren setzt der...
-
Head of Service
vor 4 Wochen
Deutschland A-Gas VollzeitResponsible for leading and managing the Customer Service function across the continental European region, ensuring a high standard of service delivery that meets the needs of all A- Gas customers. In close collaboration with the Commercial team, the role will support a deeper understanding of customer requirements, contributing valuable insights to the...
-
Customer Service Representative
Vor 2 Tagen
Deutschland PNO VollzeitPNO │ OPERATIONS CUSTOMER SERVICE AGENT PNO is the Nordic’s largest trailer rental company established in 1975. Our head office is in Copenhagen with local offices in Germany, Finland, Sweden, Denmark and Holland. Our purpose is to lead the transition to sustainable freight, and we believe PNO can be a key driver of change in the logistics industry. We...
-
Head of Training Services
vor 3 Wochen
Deutschland Yuchai Equipment VollzeitWith an annual revenue of over USD 10 billion , Yuchai has established itself as a technology-driven leader in the engine and equipment manufacturing industries, while continuously expanding into complementary business sectors. Yuchai Equipment , a core subsidiary of the group, focuses on the development and production of compact construction machinery...
-
Customer Service Manager
Vor 7 Tagen
Deutschland Hartmann Young VollzeitCustomer Service Manager - Medical Device Hartmann Young is partnered with an established global organisation in diabetes care, seeking to grow the team in Germany with the addition of a Customer Service Manager, reporting to the Director of Quote to Cash International in Commercial Operations. The Role Lead Customer Service operations across EMEA. Develop...
-
German Customer Service Representative
vor 1 Woche
Deutschland Bitunix VollzeitRole Overview The German Customer Service Representative (Tier 1) is responsible for delivering high-quality frontline support to Bitunix’s German-speaking users. This role focuses on handling general inquiries, providing accurate information about trading products and account services, and ensuring a professional, prompt, and empathetic customer...
-
Customer Service Manager
Vor 7 Tagen
Deutschland Hartmann Young VollzeitCustomer Service Manager - Medical Device Hartmann Young is partnered with an established global organisation in diabetes care, seeking to grow the team in Germany with the addition of a Customer Service Manager, reporting to the Director of Quote to Cash International in Commercial Operations. Lead Customer Service operations across EMEA. Develop new...
