Technical Support

vor 1 Tag

München, Deutschland AUTEL Automotive Intelligence – Europe Vollzeit

Driven by Intelligence. Powered for the Future. Autel is a global tech innovator in automotive diagnostics and smart mobility . With 2,000+ talents across 70+ countries, we fuse AI, big data, and cloud to drive the next generation of intelligent vehicles. What You’ll Do Responsible for providing technical support both before and after sales, including but not limited to managing projects from initiation to production, as well as ongoing operational projects. Familiar with the various characteristics and usage conditions of the company’s products. Acts as the primary point of contact for regional distributors and colleagues across departments, providing all necessary support. Handles after-sales repairs in France, including but not limited to processing warranty claims and managing spare parts inventory. Timely processing of customer feedback on technical product issues; responsible for tracking customer feedback, identifying technical issues, and proposing possible solutions. Collects customer requirements and provides feedback to the R&D department. Responsible for organizing, summarizing, and analyzing customer issues to facilitate R&D improvements and upgrades. Prepares and delivers product technical training, and documents maintenance cases. You Are Bachelor's degree or higher, with 1 or more years of relevant experience in fields such as electric power, communications, electronics, measurement and control technology, instrumentation, automotive service technology, automotive engineering, or related disciplines. Preferred experience in industries such as charging stations, batteries, automotive, electronics, AWD (All-Wheel Drive), and ADAS (Advanced Driver Assistance Systems). Strong organizational and execution skills, ability to work under pressure, and a strong team spirit. Excellent learning ability, service-oriented mindset, strong sense of responsibility, with a conscientious and meticulous work attitude. Capable of delivering presentations and product demonstrations. Highly self-motivated and proactive. Fluent in Mandarin Chinese and English; proficiency in additional European languages is a plus. Willingness to travel within France and to Europe. Why Join Autel Participate in the rapid development of the European new energy and diagnostics market. Collaborate with outstanding talents from around the world in an international work environment. Achieve your career dreams with excellent development opportunities. Receive a highly competitive salary and benefits package. Location: Munich, Bavaria, Germany Start Date: As soon as possible Working Hours: Full-time Apply now and join Autel Intelligent Technology to create a smarter future together Contact: Apply directly on LinkedIn or send your resume to recruitment1.eu@autel.com . Please mention the position that you are applying for in the subject. Best of luck with your job application

  • Technical Customer Support Specialist

    vor 2 Wochen

    München, Deutschland Userlane GmbH Vollzeit

    **About Userlane** If you want to drive meaningful change for employees and employers alongside some of the most talented and dynamic people you’ve worked with, Userlane might be the perfect place for you. **About the role** Technical Customer Support (Implementation and Service) As Technical Customer Support, you will be instrumental in...

  • Mitarbeiter Im Technical Support

    vor 2 Wochen

    München, Deutschland NCAB Group Vollzeit

    Du liebst Technik und findest immer eine Lösung? Dann bist Du bei uns richtig! Die **NCAB Group** ist einer der weltweit führenden Anbieter von Leiterplattenlösungen. Als europäischer Spitzenreiter in der Leiterplattenherstellung setzen wir in 19 Ländern und 45 Märkten auf Innovation in Verbindung mit Nachhaltigkeit. Unser Engagement wurde zuletzt...

  • Technical Service Support

    Vor 6 Tagen

    München, Deutschland Natus Medical Incorporated Vollzeit

    **Technical Service Support (m/w/d)** **Über die Position** Sie unterstützen als festangestellter **Technical Service Support (m/w/d)**unser Hotline-Team, Deutschland. Diese Stelle bietet hybride Arbeitsmöglichkeiten und erfordert gute Problemlösungs - und IT-Kenntnisse. Der erfolgreiche Kandidat wird Teil unseres Technical Support Teams und bietet...

  • Technical Support Specialist

    vor 2 Wochen

    München, Deutschland reev Vollzeit

    **Your Mission**: At reev, our goal is to bring eMobility to everyone. We're doing this through sustainable, innovative technology, ensuring driver satisfaction, providing reliable service, and expanding in Europe. With 6,000+ B2B clients, we achieved 662.7M electric driven kms, 79.5M kg saved CO2 and 116M delivered kWh in 2024. In 2025, we're set to grow...

  • Technical Support Specialist

    Vor 6 Tagen

    München, Deutschland fleetster Vollzeit

    Du bist technikaffin, sprichst gern mit Kunden und es geht dir leicht von der Hand, Problemstellungen kompetent zu lösen? Dann bist du bei fleetster genau richtig! Als Technical Support Specialist (m/w/d) in München unterstützt du uns dabei, unseren mehr als 500 Kunden einen exzellenten Support bei der Nutzung unserer Cloud-Software für Carsharing und...

  • Working Student Customer Technical Support

    vor 1 Woche

    München, Deutschland Orbem GmbH Vollzeit

    **Orbem is an impact-driven deep-tech startup from Munich, Germany.** We develop fast, accurate, and accessible imaging solutions that provide access to otherwise unattainable sources of knowledge. We seek to make a difference - and develop solutions to sustainably feed the world, accelerate the transition to a green economy, and transform disease...

  • Technical Support Specialist L3

    Vor 4 Tagen

    München, Deutschland Wildix Vollzeit

    **Über uns** Wildix ist das erste 100% sichere, einfach zu bedienende, professionelle webbasierte UC&C-System, das im Gartner® Magic Quadrant für Unified Communications as a Service seit dem Jahr 2023 als Nischenanbieter anerkannt ist. Gegründet im Jahr 2005 von den italienischen Brüdern Dimitri und Steve Osler, gehören wir heute zu den am...

  • Enterprise Technical Architect

    Vor 4 Tagen

    München, Deutschland Atlassian Vollzeit

    Overview: **Working at Atlassian** Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually,...

  • Technical Procurement

    vor 2 Wochen

    Garching bei München, Deutschland planqc Vollzeit

    **Your mission**: As **Technical Procurement & Operations Support** you will play a key role in operational procurement and inventory management. You will support purchasing, monitor incoming goods and take care of efficient warehouse and shipping logistics. Working closely with the Finance team and the future Procurement team, you will ensure that all...

  • Desktop Technical Support Technician

    vor 3 Wochen

    München, Deutschland EOS IT Company Vollzeit

    Desktop Support Technician Our Company EOS IT Solutions is a family-run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward-thinking solutions based on multi-domain architecture, with a strong focus on customer satisfaction and service...