Technical support expert.

Vor 5 Tagen

Deutschland APP Group Vollzeit

Shape the Future of Sustainable Food Packaging Asia Pulp & Paper (APP) is one of the world’s largest pulp and paper producers, delivering sustainable fibre-based products to more than 150 countries. Our Foopak portfolio, especially Foopak Bio Natura, represents APP’s cutting-edge barrier board technology for recyclable, compostable, and PFAS-free food packaging.

We are expanding our technical capability in Europe and seeking a Technical Packaging Expert to support the New Product Introduction (NPI) of Foopak products on customer machines across the region. This role ensures that Foopak cupstock and food packaging boards run successfully on customer manufacturing lines and that our customers consistently achieve high-quality, stable output.

#The Technical Packaging Expert will lead all technical activities related to Foopak product trials, qualification, troubleshooting, and ongoing customer support. You must have hands-on expertise with global cup forming machines, diecutting, and printing processes and a strong understanding of the competitive landscape of food packaging boards.

#Provide on-site technical support during setup, changeovers, and troubleshooting.
Act as the subject matter expert for Foopak food packaging boards, understanding performance requirements, barrier properties, stiffness, caliper, and forming behaviour.
Evaluate and compare Foopak performance with food packaging boards on the market.
Interpret test data and production results to recommend improvements to customers and internal teams.
Customer Support & Issue Resolution
Coordinate with global teams across Technical, R&D, Product Development, Operations, and Sales.
Support the commercial team by providing technical justification for customer proposals and machine recommendations.
Market & Business Support
Bachelor’s degree in Packaging Science, Paper Engineering, Chemical Engineering, or related technical field.
Strong experience in food packaging, paperboard converting, or cup forming.
Demonstrated hands-on knowledge of cup forming, diecutting, and printing processes.
Familiarity with global cup forming machines (Newtop Debao, Discovery, PMC, Houraf).
Understanding of food packaging board performance requirements and competitive materials.
Six Sigma or similar continuous improvement mindset (preferred).
Fluent in English, plus one or more of the following would be a strong advantage: Spanish, French, German, Portuguese.
Work directly with Europe’s top converters and food packaging manufacturers.
Contribute to a sustainability-driven organization with long-term career opportunities. Learn more about our Sustainability Roadmap Vision 2030 and Forest Conservation Policy at and watch this video about our Regenesis Sustainability Program .

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