Aktuelle Jobs im Zusammenhang mit Customer Service Home Office - Leipzig - PŸUR
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Customer Service Representative
vor 2 Wochen
Leipzig, Sachsen, Deutschland office people Personalmanagement GmbH Chemnitz VollzeitAbout Our Companyoffice people Personalmanagement GmbH is a leading HR service provider in Germany, specializing in organic growth and human resources management.We connect thousands of people daily with our extensive customer network, employing over 9,000 employees across more than 130 locations throughout Germany.We are committed to providing exceptional...
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Customer Service Representative
vor 2 Wochen
Leipzig, Sachsen, Deutschland Workstation Customer Care VollzeitCustomer Support RoleWe are seeking a motivated and communicative individual to support drivers of a well-known German luxury brand with the use of Connected Drive applications.Key Responsibilities:Assist customers with usage issues and provide technical guidanceExplain the functionality of the provided apps and featuresActivate users, mobile devices, and...
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Customer Service Mobility App
vor 4 Monaten
Leipzig, Deutschland Workstation Customer Care VollzeitOur client provides customer support for a brand new mobility app. There, people can rent cars, motor cycles and even bicycles or Segway-type devices. Europe-wide nearly half a million people are registered and make use of more than 100,000 transport vehicles. The company is constantly expanding and is looking for talented personalities to welcome new and...
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Customer Service Specialist
vor 3 Wochen
Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte VollzeitBecome a Vital Part of Our Customer-Focused Team Persona service AG & Co. KG • Niederlassung: Leipzig Mitte is seeking a dedicated and experienced Customer Service Representative to join our growing team in Leipzig. In this role, you will be the primary point of contact for our valued clients, ensuring their satisfaction and building strong...
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Customer Service Specialist
Vor 7 Tagen
Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte VollzeitBecome a Vital Part of Our Customer-Focused Team Persona service AG & Co. KG • Niederlassung: Leipzig Mitte is seeking a dedicated and experienced Customer Service Representative to join our growing team in Leipzig. In this role, you will be the primary point of contact for our valued clients, ensuring their satisfaction and building strong...
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Customer Service Specialist
vor 3 Wochen
Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte VollzeitBecome a Vital Part of Our Customer-Focused Team Persona service AG & Co. KG • Niederlassung: Leipzig Mitte is seeking a dedicated and experienced Customer Service Representative to join our growing team in Leipzig. In this role, you will be the primary point of contact for our valued clients, ensuring their satisfaction and building strong...
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Customer Service Specialist
Vor 7 Tagen
Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte VollzeitBecome a Vital Part of Our Customer-Focused Team Persona service AG & Co. KG • Niederlassung: Leipzig Mitte is seeking a dedicated and experienced Customer Service Representative to join our growing team in Leipzig. In this role, you will be the primary point of contact for our valued clients, ensuring their satisfaction and building strong...
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Customer Service Specialist
vor 1 Woche
Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte VollzeitBecome a Vital Part of Our Customer-Focused Team Persona service AG & Co. KG • Niederlassung: Leipzig Mitte is seeking a dedicated and experienced Customer Service Representative to join our growing team in Leipzig. In this role, you will be the primary point of contact for our valued clients, ensuring their satisfaction and building strong...
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Customer Service Specialist
vor 3 Wochen
Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte VollzeitBecome a Vital Part of Our Customer-Focused Team Persona service AG & Co. KG • Niederlassung: Leipzig Mitte is seeking a dedicated and experienced Customer Service Representative to join our growing team in Leipzig. In this role, you will be the primary point of contact for our valued clients, ensuring their satisfaction and building strong...
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Customer Service Representative
Vor 5 Tagen
Leipzig, Sachsen, Deutschland office people Personalmanagement GmbH Chemnitz VollzeitAbout UsWe are a leading personnel service provider in Germany, focused on organic growth. Our expertise has brought thousands of people together with our extensive customer network every day.We currently employ over 9,000 staff members at more than 130 locations across Germany.Join our team and start your career with us!What You'll BringPrevious work...
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Customer Service Representative
Vor 5 Tagen
Leipzig, Sachsen, Deutschland office people Personalmanagement GmbH Chemnitz VollzeitAbout UsWe are a leading personnel service provider in Germany, focused on organic growth. Our expertise has brought thousands of people together with our extensive customer network every day.We currently employ over 9,000 staff members at more than 130 locations across Germany.Join our team and start your career with us!What You'll BringPrevious work...
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Customer Service Representative
vor 1 Woche
Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte VollzeitAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our business, commercial, and wholesale customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...
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Customer Service Representative
Vor 7 Tagen
Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte VollzeitAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our business, commercial, and wholesale customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...
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Customer Service Representative
vor 1 Woche
Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte VollzeitAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our business, commercial, and wholesale customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...
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Customer Service Representative
Vor 7 Tagen
Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte VollzeitAbout the RoleWe are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our business, commercial, and wholesale customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a...
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Customer Service Representative
vor 2 Wochen
Leipzig, Sachsen, Deutschland Orizon GmbH, Niederlassung Halle VollzeitBecome a Customer Service Expert in the Automotive Industry Orizon GmbH, Niederlassung Halle is seeking a dedicated and passionate Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional support to customers via phone and email, ensuring their satisfaction with our client's digital products and...
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Customer Service Damage Department
vor 5 Monaten
Leipzig, Deutschland Workstation Customer Care VollzeitOur client is one of the big car rental enterprises. In order to efficiently run the damage department we are looking for talented personalities (M/F/d) with either Danish, Swedish, Norwegian or Finnish language skills. What will I be doing as a customer service rep in the car rental damage departments? Typical questions that arise are: - I have been...
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Customer Service Representative
vor 1 Woche
Leipzig, Sachsen, Deutschland Bosch Service Solutions Leipzig GmbH VollzeitJob DescriptionBosch Service Solutions Leipzig GmbH is seeking a highly skilled and motivated individual to join our team as a Customer Service Representative in the technical support department.Key ResponsibilitiesRespond to customer inquiries, technical support requests, and emergency calls in a timely and professional manner.Process and manage alarm and...
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Customer Service Representative
Vor 6 Tagen
Leipzig, Sachsen, Deutschland Bosch Service Solutions Leipzig GmbH VollzeitJob DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at Bosch Service Solutions Leipzig GmbH.Key Responsibilities:Respond to customer inquiries, technical support requests, and emergency calls in a timely and professional manner.Process and manage alarm and security system...
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Customer Service Representative
Vor 6 Tagen
Leipzig, Sachsen, Deutschland Bosch Service Solutions Leipzig GmbH VollzeitJob DescriptionWe are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative at Bosch Service Solutions Leipzig GmbH.Key Responsibilities:Respond to customer inquiries, technical support requests, and emergency calls in a timely and professional manner.Process and manage alarm and security system...
Customer Service Home Office
vor 3 Monaten
Über die Tele Columbus AG
Die Tele Columbus AG ist einer der führenden Glasfasernetzbetreiber in Deutschland mit einer Reichweite von mehr als drei Millionen Haushalten.
Unter der Marke PŸUR bietet das Unternehmen Highspeed-Internet einschließlich Telefon sowie mehr als 200 TV-Programmen auf einer digitalen Entertainment-Plattform an, die klassisches Fernsehen mit Videounterhaltung auf Abruf vereint.
Auf Basis offener Netze realisiert die Tele Columbus Gruppe gemeinsam mit Wohnungswirtschaft und Kommunen maßgeschneiderte Kooperationsmodelle für eine leistungsfähige Versorgung mit Gigabit-Bandbreiten via Glasfaser bis in die Wohnungen (FTTH).
Für Geschäftskunden werden unter der Marke PŸUR Business zudem Carrier-Dienste und Unternehmenslösungen auf Basis des eigenen Glasfasernetzes und eigener Rechenzentren erbracht.
Suchst Du einen innovativen Arbeitgeber in einem modernen Arbeitsumfeld, mit interessanten Aufgaben und Entwicklungsmöglichkeiten? 2024 suchen wir für unseren Standort Leipzig eine:n engagierte:n
Onsite Support (all genders)
In Festanstellung und Vollzeit (40 Wochenstunden)
Wir bieten Dir:
Arbeitswelt - Mobile Work-Model & Home-Office Optionen mit entsprechender IT-Ausstattung sowie flexibler Arbeitszeitreglung, Mittagsangebote an den Standorten
Finanzielle Unterstützung - Attraktive Nebenleistungen wie bspw. Kita-Zuschuss, betriebliche Altersvorsorge, Fahrtkostenzuschuss, Kontoführungsgebühr
Work-Life-Balance - Beratung und Unterstützung rund um Themen wie Gesundheit, Familie, Arbeitsleben & Krisen sowie betriebliche Sportangebote und Gesundheitsprävention, 30 Urlaubstage
Weiterentwicklung - Individuelle Förderung und Weiterbildungsmöglichkeit der Mitarbeitenden in der PŸUR-Trainings-Akademie
Rabatte für Mitarbeitende - Corporate Benefits bei namhaften Unternehmen über Vorteilsportale mit attraktiven Angeboten von starken Partnern, Marken und Veranstaltungen sowie Zuschuss für PŸUR-Produkte
Mobilität - Dienstrad-Leasing, gute ÖPNV-Anbindung, kostenlose Parkplätze für Mitarbeitende und Jobticket
Atmosphäre - Teamspirit und ein offenes Umfeld, um Ideen, Potentiale und Stärken optimal einzubringen, eine interne Duz-Kultur sowie Initiativen zu Nachhaltigkeitsthemen, wie Klimaschutz
Dein zukünftiges Aufgabengebiet:
Endbenutzer-Support:
Ansprechpartner für Endbenutzer bei allen technischen Problemen, Fragen und Anfragen vor Ort.
Diagnose und Fehlerbehebung von Hardware- und Softwareproblemen an Desktop-Computern, Laptops, Druckern, Telefonen und anderen Endgeräten.
Dokumentation und Berichterstattung:
Dokumentation von technischen Problemen, Lösungen und unterstützten Endbenutzeranfragen.
Erstellung von Support-Berichten und -Statistiken zur Überwachung der Service-Level und zur Identifizierung von Trends und Problembereichen.
Zusammenarbeit und Schulung:
Zusammenarbeit mit Dienstleitern und anderen IT-Teams, um komplexe Probleme zu lösen und Projekte zu unterstützen.
Schulung von Endbenutzern in Bezug auf die Nutzung von IT-Ressourcen, Sicherheitsrichtlinien und Best Practices.
Unsere Erwartungen an Dich:
Abgeschlossene Ausbildung oder Studium im Bereich Informationstechnologie, Informatik oder einem verwandten Fachbereich.
Erfahrung in der Bereitstellung von technischem Support und Lösungen für Endbenutzer in einer Unternehmensumgebung.
Kenntnisse von Windows-Betriebssystemen, Microsoft Office-Anwendungen und anderen gängigen Unternehmenssoftwareanwendungen.
Erfahrung mit Hardware-Reparaturen und -Wartung an Desktop-Computern, Laptops und anderen Endgeräten.
