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Customer Service Representative

vor 2 Monaten


Leipzig, Sachsen, Deutschland persona service AG & Co. KG • Niederlassung: Leipzig Mitte Vollzeit
About the Role

We are seeking a highly motivated and organized individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our business, commercial, and wholesale customers.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Coordinate customer requests and clarify order processing
  • Maintain accurate customer data and document all business transactions in our systems
  • Collaborate with internal teams to ensure seamless order fulfillment and customer satisfaction
Requirements
  • Completed education in Business Administration, Marketing, or a related field
  • Previous experience in a customer-facing role, preferably in a business-to-business environment
  • Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance