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Customer Service Specialist
vor 2 Monaten
Become a Vital Part of Our Customer-Focused Team
Persona service AG & Co. KG • Niederlassung: Leipzig Mitte is seeking a dedicated and experienced Customer Service Representative to join our growing team in Leipzig. In this role, you will be the primary point of contact for our valued clients, ensuring their satisfaction and building strong relationships.
Your Responsibilities- Handle customer inquiries promptly and efficiently, providing clear and concise information about our products and services.
- Coordinate order processing, ensuring accuracy and timely delivery.
- Maintain accurate customer records and documentation of all interactions.
- Collaborate with internal teams to resolve customer issues and ensure a seamless experience.
- Possess a completed training in Office Management or a related field.
- Have prior experience in a similar customer service role.
- Demonstrate proficiency in MS Office Suite.
- Exhibit exceptional communication and interpersonal skills, with a focus on providing outstanding customer service.
We provide a competitive compensation package and a comprehensive benefits program designed to support your well-being and professional growth.
- Monthly transportation allowance
- Performance-based bonuses, holiday pay, and Christmas bonus
- Access to free tutoring for children
- Discounts at popular brands
- Personalized support and feedback
- Opportunities for professional development and advancement
