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Technical Support Engineer
vor 2 Monaten
Technical Support Engineer - Stuttgart
Do you want to work as a technical support engineer for a globally recognised vendor?
You will be joining a dynamic and innovative solutions provider that’s committed to to delivering cutting-edge IT services.
You will play a crucial role in providing first-line support and ensuring the seamless operation of the clients’ systems.
You will be earning an impressive starting salary with great potential to progess your career having worked with major vendors
Responsibilities
- You will be the First Line Support responding promptly to any technical assistance. Including troubleshooting and resolving hardware, software & network issues.
- You will be monitoring the performance of IT systems and addressing any potential issues, as well as conducting routine system checks and implementing preventative maintenance measures.
- The job role works on a shift basis where you will participate in a rotating schedule to support 24/7 coverage and responding to critical incidents during off-hours & weekends.
- You will be maintaining accurate records of support requests, resolutions & system changes, as well as generating regular reports on system performance and support activities.
Required Skills & Experience
- IT Support / Systems Engineering
- Analytical Skills & Problem Solving
- Degree or Training in any IT Related school topic, internship or Degree
- German Fluent Speaking
