Technical Support Manager

vor 4 Wochen


Frankfurt, Deutschland Suntech Vollzeit

Job Description:

1、Respond the technical questions/requirements from customers.

2、Provide technical support to both utility scale and roof-top business.

3、Maintain and update the CEC and/or other related product certifications.

4、New product launch support and organize seminars/webinars, Pre-sales and after-sales support, provide technical solutions to customers.

5、Contract review and technical clause negotiation including warranty, tests, pre-shipment inspection, etc.

6、Collaborate with HQ team to find solutions to the technical term deviation and evaluate the related cost.

7、Support customer training and CEC/SEC road shows.

8、Collaborate with HQ warranty department to resolve product warranty/after-sale issues/complaints.

9、Coordinate the order execution including Pre-shipment inspection, 3rd party lab testing, factory audit, manufacturing supervision, etc.

10、Competitors’ product/offerings analysis.


Requirements:

1、Bachelor, master degrees, electrical, renewable energy or related technical fields.

2、Good understanding of PV market.

3、3 years+ PV industry experience.

4、Good performance on technical speech to clients or public audience.

5、Knowledge and/or experience in PV system design.

6、Good communication, negotiation and other business skills.

7、Positive, self-driven, diligent, can-do attitude and a team player.

8、Proficiency both in written and spoken in English and local language is preferable.

9、Travel acceptable.


Other Requirements:

1、Proficiency both in written and spoken in English and local language.

2、Able to travel on a regular basis and/or abroad in a short notice.



  • Frankfurt, Deutschland FLIR Systems Vollzeit

    Our client FLIR designs, develops, manufactures, markets, and distributes technologies that enhance perception and awareness. FLIR brings innovative sensing solutions into daily life through thermal imaging, visible-light imaging, video analytics, measurement and diagnostic, and advanced threat detection systems. FLIR offers a diversified portfolio that...


  • Frankfurt, Deutschland SAJ Vollzeit

    Responsibilities:Provide phone and email based problem solving and fault finding support for installers and customersGenerating cases via System to track and resolve customer enquiriesAnswering technical product enquiriesLiaise with service, sales and repair centre departments to ensure cases are dealt with efficientlyDeveloping, updating and managing...


  • Frankfurt, Deutschland AUXSOL Vollzeit

    Position: Technical Support EngineerResponsibilities:Responsible for market demand analysis, assisting technical managers to provide product solutions, and responsible for product after-salesqualifications:1 Experience: More than 1 year of inverter support experience2 Languages: Fluent in English and German3 Advantages: Customer resources in the photovoltaic...


  • Frankfurt, Deutschland OVHcloud Vollzeit

    We are looking for a Technical Account Manager for our Customer Services department which provides advice, listens and offers solutions to our customers. Our customer service teams are essential to ensure a service that meets our quality requirements. The Customer Success entity at OVHcloud is a team of professionals and experts that plays a crucial and...


  • Frankfurt, Deutschland OVHcloud Vollzeit

    We are looking for a Technical Account Manager for our Customer Services department which provides advice, listens and offers solutions to our customers. Our customer service teams are essential to ensure a service that meets our quality requirements. The Customer Success entity at OVHcloud is a team of professionals and experts that plays a crucial and...


  • Frankfurt am Main, Hessen, Deutschland ESET DACH Vollzeit

    Technical Support Engineer (m/w/d) Arbeitsort: Germany (Home Office) Arbeitszeit: Vollzeit Vertragsdauer: Unbefristet Job posting title Technical Support Engineer (m/w/d) Job summary Job Description Summary Bist du auf der Suche nach einem Job, der nicht nur der nächste Schritt deiner Karriere ist, sondern bei dem du auch deiner...


  • Frankfurt am Main, Deutschland CBRE Vollzeit

    Job Title: Senior Technical Manager Business Sector: Data Centre Solutions Location:  Amsterdam, London, Frankfurt, Lisbon or Copenhagen COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be...


  • Frankfurt, Deutschland Technical Global Solutions Vollzeit

    Electrical Project ManagerLocation: FrankfurtType: Full-timeSalary: Up to €90,000Department: OperationsCompany OverviewWith over 45 years of experience, our client provides comprehensive Mechanical and Electrical services across all construction sectors. From the design stage to installation and ongoing maintenance, their skilled workforce delivers...


  • Frankfurt, Deutschland Southall Sage Vollzeit

    Want to join a rapidly-growing manufacturer of CASE resins, additives and polymers? Take a look at the information below about the need for an experienced Technical Application Manager to cover Europe for their CASE and Construction chemicals product portfolio. The role is based in Germany, requires a fluent English-German speaker, and can be operated on a...


  • Frankfurt, Deutschland Dyness Europe Vollzeit

    Responsibilities: 1. Market Engagement:• Engage with potential clients in the German market to understand their energy storage needs and provide expert technical guidance during the pre sales phase.2. Sales Support:• Collaborate with the sales team to create proposals, presentations, and other sales materials, ensuring technical accuracy and relevance...


  • Frankfurt, Deutschland Dyness Europe Vollzeit

    Responsibilities: 1. Market Engagement:• Engage with potential clients in the German market to understand their energy storage needs and provide expert technical guidance during the pre sales phase.2. Sales Support:• Collaborate with the sales team to create proposals, presentations, and other sales materials, ensuring technical accuracy and relevance...


  • Frankfurt, Deutschland P3 Logistic Parks Vollzeit

    ABOUT USP3 is a long-term investor, manager and developer of European warehouse properties with more than 8,5 million m² of assets under management and land bank of 2 million m² for further development.P3 has commercial activities in 11 countries and has been investing and developing in European markets for over two decades. And because we care about our...


  • Frankfurt, Deutschland P3 Logistic Parks Vollzeit

    ABOUT USP3 is a long-term investor, manager and developer of European warehouse properties with more than 8,5 million m² of assets under management and land bank of 2 million m² for further development.P3 has commercial activities in 11 countries and has been investing and developing in European markets for over two decades. And because we care about our...

  • Technical Support

    Vor 2 Tagen


    Frankfurt am Main, Hessen, Deutschland SSP Deutschland GmbH Vollzeit

    Als Teil einer der weltweit größten Verkehrsgastronomen betreiben wir, die SSP Deutschland, an Bahnhöfen, Flughäfen und Raststätten eigene Verkaufsstellen bekannter Marken: L'Osteria, Starbucks, Frittenwerk, KFC, Burger King, Haferkater, dean&david, Kamps, ServiceStore DB und viele mehr - Wir suchen Dich ab sofort, als Technical Support (m/w/d) ....


  • Frankfurt Am Main, Deutschland ASC Technologies AG Vollzeit

    Teamleiter Technical Support (m/w/d) ASC ist ein weltweit führender Anbieter von Software - und Cloud-Lösungen im Bereich Omni-Channel Recording, Quality Management und Analytics. Zu unseren Zielgruppen gehören alle Unternehmen, die ihre Kommunikation aufzeichnen, insbesondere Contact Center, Finanzdienstleister und Organisationen der öffentlichen...


  • Frankfurt am Main, Deutschland INEOS Styrolution Group GmbH Vollzeit

    INEOS Automotive – Grenadier – Built On PurposeExpansion roleScale-up business with large investmentNumerous opportunities to develop and progressYour Career: As the PLM Technical Support Engineer of INEOS Automotive you will work within a scale-up and fast-moving environment. You will be surrounded by a team of experts in their field and be given the...


  • Frankfurt am Main, Deutschland INEOS Styrolution Group GmbH Vollzeit

    INEOS Automotive – Grenadier – Built On PurposeExpansion roleScale-up business with large investmentNumerous opportunities to develop and progressYour Career: As the PLM Technical Support Engineer of INEOS Automotive you will work within a scale-up and fast-moving environment. You will be surrounded by a team of experts in their field and be given the...


  • Frankfurt am Main, Hessen, Deutschland INEOS Styrolution Group GmbH Vollzeit

    INEOS Automotive – Grenadier – Built On PurposeExpansion roleScale-up business with large investmentNumerous opportunities to develop and progressYour Career: As the PLM Technical Support Engineer of INEOS Automotive you will work within a scale-up and fast-moving environment. You will be surrounded by a team of experts in their field and be given the...


  • Frankfurt am Main, Hessen, Deutschland INEOS Styrolution Group GmbH Vollzeit

    INEOS Automotive – Grenadier – Built On PurposeExpansion roleScale-up business with large investmentNumerous opportunities to develop and progressYour Career: As the PLM Technical Support Engineer of INEOS Automotive you will work within a scale-up and fast-moving environment. You will be surrounded by a team of experts in their field and be given the...


  • Frankfurt, Deutschland Hyster-Yale Materials Handling Inc Vollzeit

    Job TitleTerritory Manager Technical ServiceJob DescriptionPrimary PurposeTo contribute to the growth of the Service business, improving the dealers efficiency. To enhance the Service leadership and technical expertise. To contribute to the customer satisfaction that will produce profitable business growth.Key AccountabilitiesEnsure dealer awareness of all...