Technical Account Manager
vor 4 Wochen
As a Technical Account Manager (TAM), you will serve as a pivotal customer service interface, dedicated to ensuring the stability and growth of our clients’ cloud-business operations. Your role will involve working closely with the Alibaba Cloud team to prioritize and address customer requests, issues, and feature enhancements promptly.
Standardized Operations:
- Ensure the stability and security of customer cloud platforms through comprehensive risk governance, timely product updates, upgrades, and efficient emergency fault response.
- Optimize cloud resources and performance, enhancing cloud operational efficiency and customer satisfaction.
- Advocate for continuous product operation improvements, simplifying cloud management and empowering customers with sustainable cloud platform maintenance capabilities.
Cloud Migration Support:
- Guide customers through their cloud migration journey, leveraging our expertise in application and big data architecture, database localization, performance tuning, data governance, and platform construction.
- Offer industry-specific best practices and solutions to maximize cloud utilization.
Cloud Optimization (Public Cloud):
- Develop and refine system architectures, ensuring business continuity, disaster recovery capabilities, system monitoring, and regular recovery drills for optimal stability and reliability.
- Adopt intelligent monitoring and alerting to boost business efficiency and user experience.
Standardized Technical Operations:
- Provide end-to-end cloud technology support, including cost optimization, maturity assessments, compliance, security enhancements, and consulting services to fortify customers' cloud operations.
Expert Services:
- Deliver best practices, solution consulting, and services tailored to Alibaba Cloud’s intelligent products.
- Assist customers in enhancing their cloud product operations and usage proficiency, supporting successful cloud migrations with effective tools and strategies.
Requirements:
- Over 5 years of experience in solution development, architectural design, server-side development, and operational tasks for large-scale internet or financial applications or within enterprise groups.
- Solid technical expertise in large-scale application development or operations with cloud product foundations.
- Proficiency in technical domains such as cloud-native technologies, big data, databases, networking, middleware, and the architecture of main business line products.
- Capability to understand and design cross-product system architectures and effectively solve related issues.
- Ability to recognize customer categories and maintain tailored communication and problem resolution strategies, ensuring satisfaction at all levels, including senior management.
- Strong operational management skills, focusing on system optimization to maximize cloud platform stability and efficiency.
- Competence in coordinating both internal and external stakeholders, managing customer or complex internal projects, adhering to SLAs, and achieving high satisfaction.
- Systematic and comprehensive solution design and architectural skills catered to complex technical environments.
- Excellence in decomposing complex technical issues into actionable solutions and system architecture designs for single-product technical scenarios.
- Expertise in applying practical cases and custom optimization solutions for customer-specific business scenarios, such as high availability.
The TAM we are looking for will create a communicative environment, excelling in distilling communication points, effective listening, and clear expression of ideas. With a dynamic service-oriented mindset, you're committed to seeing customer issues through to resolution. If you have a blend of technical proficiency, customer-facing experience, and the drive to deliver exceptional solutions, we want you on our team.
-
Technical Key Account Manager
vor 2 Wochen
Frankfurt, Deutschland Mane Contract Services VollzeitAn excellent opportunity for a Key Account Manager to work for a leading machinery manufacture company servicing the infrastructure sector.As Key Account Manager you will be focusing on managing and expanding key accounts within the engineering and infrastructure sector.You will be responsible for the below serve as the primary point of contact for key...
-
Technical Account Manager
vor 4 Wochen
Frankfurt, Deutschland Splunk Inc VollzeitSplunk is here to build a safer and more resilient digital world. The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it's our people that make Splunk stand out as an amazing career destination and why we've won so many awards as a best...
-
Account Manager
vor 4 Wochen
Frankfurt, Deutschland Saxus Solutions- Talent Acquisition Professionals VollzeitSales / Account Manager - B2B/Enterprise Data Integration(Public Sector / Utilities / Chemical)GermanyFull Time / Hybrid WorkingLeading edge Technology iPaaS organisation are looking to hire a Sales / Account Manager with experience of any of the following, Utilities, Public Sector, Chemical Industry to maintain and grow their existing sales client base...
-
Senior Technical Manager
Vor 4 Tagen
Frankfurt am Main, Deutschland CBRE VollzeitJob Title: Senior Technical Manager Business Sector: Data Centre Solutions Location: Amsterdam, London, Frankfurt, Lisbon or Copenhagen COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be...
-
TECHNICAL CLIENT SERVICES MANAGER
vor 4 Wochen
Frankfurt, Deutschland 360T VollzeitYour responsibilities You will be part of the Technical Client Advisory Services Team, directly reporting to our Head of Technical Client Advisory Services. As a Technical Client Services Manager you will work in a global team, supporting customers during their lifecycle as a client of 360T, acting as first and second level support. You will face a...
-
Account Manager
vor 1 Monat
Frankfurt, Deutschland TEKsystems Vollzeit*Fluent German and recruitment experience is essential*TEKsystems’® unmatched success in the IT Services and Talent Management marketplace is driven by one thing – our employees. A thriving IT industry has caused us to grow at a rapid pace and we are looking for Account Managers to join our team. We offer great opportunities for advancement, personal...
-
Major Accounts Manager Germany
vor 1 Monat
Frankfurt, Deutschland Hyster-Yale Materials Handling Inc VollzeitJob TitleMajor Accounts Manager GermanyJob DescriptionPrimary PurposeTo grow market share, through business development across prospective national and pan European accounts.To manage and develop existing accounts.To identify, prospect, pursue and close competitive strategic sales opportunities, to actively manage the roll out and further penetration of...
-
Key Account Manager
vor 2 Wochen
Frankfurt, Deutschland Proclinical Staffing VollzeitKey Account Manager | Healthcare | GermanyProclinical are seeking a dynamic professional to drive territory and account plans, ensuring market penetration and achieving sales targets in the healthcare sector.Responsibilities:- Develop and drive territory and account plans in line with country strategy.- Achieve pre-launch and post-launch KPIs, including...
-
Account Manager IT
vor 16 Stunden
Frankfurt, Deutschland ManpowerGroup VollzeitAccount Manager IT (gn) Account Manager IT in Frankfurt in Vollzeit gesucht - Deine Chance im Vertrieb der Extraklasse!Willkommen bei Experis! In unserer modernen Niederlassung in Frankfurt suchen wir einen engagierten Account Manager für den IT-Bereich in Vollzeit. Bist du bereit für eine neue, spannende Herausforderung, bei der du deine...
-
Territory Manager Technical Service
vor 3 Wochen
Frankfurt, Deutschland Hyster-Yale Materials Handling Inc VollzeitJob TitleTerritory Manager Technical ServiceJob DescriptionPrimary PurposeTo contribute to the growth of the Service business, improving the dealers efficiency. To enhance the Service leadership and technical expertise. To contribute to the customer satisfaction that will produce profitable business growth.Key AccountabilitiesEnsure dealer awareness of all...
-
Key Account Manager
vor 2 Wochen
Frankfurt, Deutschland CHINT VollzeitAre you entrepreneurial and adventurous, do you want to accelerate, are you commercial, and do you have experience in the electrical industry?Then the position of Account Manager at Chint Electrics might be something for you.Chint Electrics is a manufacturer of power distribution components and operates worldwide. With over 140 locations and about 40.000...
-
Account Manager
Vor 2 Tagen
Frankfurt, Deutschland Dynata GmbH VollzeitÜber Dynata Dynata ist in einem spannenden Marktumfeld tätig dass derzeit einen starken Wandel durchläuft. Unsere Produkte und Dienstleistungen helfen strategischen Entscheidern in Marktforschung, Marketing und Unternehmen in diesem Wandel zu bestehen und faktenbasierte Entscheidungen in möglichst kurzer Zeit zu treffen. Die Dynata Plattform dient dafür...
-
Account Manager
vor 1 Tag
Frankfurt, Deutschland Dynata GmbH VollzeitÜber Dynata Dynata ist in einem spannenden Marktumfeld tätig dass derzeit einen starken Wandel durchläuft. Unsere Produkte und Dienstleistungen helfen strategischen Entscheidern in Marktforschung, Marketing und Unternehmen in diesem Wandel zu bestehen und faktenbasierte Entscheidungen in möglichst kurzer Zeit zu treffen. Die Dynata Plattform dient dafür...
-
Technical Asset Manager
Vor 7 Tagen
Frankfurt, Deutschland P3 Logistic Parks VollzeitABOUT USP3 is a long-term investor, manager and developer of European warehouse properties with more than 8,5 million m² of assets under management and land bank of 2 million m² for further development.P3 has commercial activities in 11 countries and has been investing and developing in European markets for over two decades. And because we care about our...
-
Senior Technical Sales Manager
vor 3 Wochen
Frankfurt, Deutschland Dyness Europe VollzeitResponsibilities: 1. Market Engagement:• Engage with potential clients in the German market to understand their energy storage needs and provide expert technical guidance during the pre sales phase.2. Sales Support:• Collaborate with the sales team to create proposals, presentations, and other sales materials, ensuring technical accuracy and relevance...
-
Key Account Manager
vor 3 Wochen
Frankfurt am Main, Hessen, Deutschland Proclinical Staffing VollzeitKey Account Manager Salary: Highly Competitive Job type: Contract Discipline: Account Management Location: Germany Frankfurt am Main , Germany Posting date: 30 Apr 2024 Reference: 60146 Apply for this job ShortlistKey Account Manager | Healthcare | GermanyProclinical are seeking a dynamic professional to drive territory and account plans, ensuring...
-
Account Manager
vor 1 Monat
Frankfurt am Main, Deutschland EXXETA AG VollzeitACCOUNT MANAGER (M/W/D) ACCOUNT MANAGER (M/W/D) ACCOUNT MANAGER (M/W/D) Standorte: Karlsruhe, Berlin, Braunschweig, Frankfurt am Main, Hamburg, Leipzig, Mannheim, Stuttgart Als mittelständisches Technologie- und Beratungsunternehmen steht EXXETA für die einzigartige Verbindung von Business und IT. Wir liefern ganzheitliche innovative...
-
Technical Project Manager
vor 4 Wochen
Frankfurt, Deutschland PEOPLEGRIP VollzeitPEOPLEGRIP is looking for a talented Technical Project Manager to work at an international agency for live marketing communications with offices in Frankfurt am Main, Seoul, Dallas and London. Its Frankfurt office seeking a talent who can strengthen the production team to manage the live marketing and events. In this company you will lead the handling of...
-
Account Manager IT
Vor 2 Tagen
Frankfurt, Deutschland ManpowerGroup Deutschland VollzeitAccount Manager IT in Frankfurt in Vollzeit gesucht - Deine Chance im Vertrieb der Extraklasse!Willkommen bei Experis! In unserer modernen Niederlassung in Frankfurt suchen wir einen engagierten Account Manager für den IT-Bereich in Vollzeit. Bist du bereit für eine neue, spannende Herausforderung, bei der du deine Vertriebsstärken voll ausspielen...
-
Account Manager
vor 4 Wochen
Frankfurt, Deutschland Nobian VollzeitGermany - Frankfurt Sales Fulltime Account Manager (m/w/d) Möchten Sie Nobian dabei helfen, eines der nachhaltigsten Chemieunternehmen in Europa zu werden? Haben Sie ein Talent Geschäftschancen zu erkennen und sie zum Erfolg zu bringen? Liegt es in Ihrer Natur, Beziehungen zu pflegen? Teilen Sie unsere Leidenschaft Kunden mit nachhaltiger Chemie zu...
