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Jewelry Sales Associate

vor 2 Monaten


Berlin, Deutschland Approach People Recruitment Vollzeit

An esteemed jewelry group, established in 2003, have swiftly risen to become one of Europe's premier jewelry brands, with a notable presence in London, Paris, Berlin, and even Sydney. They take pride in revolutionizing the diamond jewellery market by offering high-quality, affordable pieces that commemorate life's special moments.


As Sales Consultant, you'll be an integral part of our team, serving as a brand ambassador and helping clients find the perfect jewelry pieces that resonate with their most treasured moments.


Responsibilities:

• Engage with clients through various channels, including appointments, walk-ins, phone calls, emails and live chat, to provide personalized product demonstrations and sales experiences.

• Maintain exceptional standards in customer service and product knowledge.

• Optimize stock presentation, merchandising, and promotional displays to enhance sales potential.

• Utilize upselling techniques to maximize sales opportunities.

• Collaborate with management to surpass profit targets and deliver outstanding customer service.

• Handle various administrative tasks, including consultations, returns, repairs, and workshop-related activities.

• Play a pivotal role in executing aftersales activities, strategically fostering a loyal customer base and cultivating a network for sustained return business


Qualifications and Skills:

• A minimum of 2 years' luxury retail experience, ideally within the jewelry industry.

• Proficiency in interacting with high-end clientele is advantageous.

• Confident and professional telephone manner.

• Proactive team player with problem-solving abilities and critical thinking skills.

• Demonstrates flexibility to meet changing role expectations, operating both independently and collaboratively within a virtual team setting.

• Fluent in German and English

This is a great opportunity to work alongside a vibrant and collaborative team within the engaging and rewarding jewelry industry.


Benefits include:

• Opportunities to grow

• Performance-Based commission

• Exclusive Company Discounts