Information Technology Business Relationship Manager
vor 4 Wochen
About the Company:
Our client is a prominent organization operating within the pharmaceutical industry, committed to driving innovation and delivering impactful solutions to improve patient outcomes worldwide.
Job Description:
As the IT Business Relationship Manager, you will be responsible for managing relationships with key stakeholders across various business functions within our European operations. Serving as a strategic partner to the business teams, you will play a vital role in aligning IT initiatives with business objectives to drive value and ensure operational success.
Responsibilities:
Strategic Partnering:
- Collaborate with business teams to plan and evaluate new IT investments, ensuring alignment with business roadmaps and priorities while focusing on maximizing business value from an IT perspective.
- Translate business strategy plans into actionable IT strategies, fostering alignment and synergy between business and IT functions.
- Cultivate and maintain strong relationships with business stakeholders, managing expectations and striving to enhance satisfaction levels.
Execution:
- Ensure that assigned business units receive comprehensive IT services "End to End," overseeing service delivery and effectiveness.
- Conduct regular meetings to review service status and address any concerns or improvements needed.
- Collaborate with internal IT stakeholders to align service lifecycles and total cost of ownership (TCO) with business and technology plans.
Experience and Qualifications:
- Bachelor's degree in business management, strategic management, computer science, or computer engineering.
- Minimum of two to five years of experience within the pharmaceutical industry.
- Five to eight years of experience in a similar role, either on the business or IT side.
- Ability to navigate complex scenarios in diverse environments and adapt effectively.
- Strong aptitude for setting clear goals with business partners and utilizing governance mechanisms to ensure a positive business partner experience.
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