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Program Coordinator

vor 3 Monaten

Berlin, Deutschland INCO Vollzeit

Location: Berlin

Seniority: mid-level

Contract type: temporary, full-time


About INCO:

INCO is a leading social enterprise on a mission to shape a more inclusive and sustainable economy that creates opportunities for all. We have teams and programs in over 50 countries around the world. Our work is split across 4 complementary activities:

  1. INCO Academy: skilling programs for individuals facing barriers to employment, leading to careers in fast-growing industries such as technology, sustainability, healthcare and more (400,000+ job seekers trained to date).
  2. INCO Entrepreneurs: incubation and acceleration programs for underrepresented founders, and social entrepreneurs building and growing high-impact startups (2,000+ businesses supported every year).
  3. INCO Ventures: impact investing and funding programs to support the growth of social and environmental impact startups (€500M+ assets under management).
  4. INCO Spaces: co-working, co-living spaces for social and environmental innovators and entrepreneurs who make the world a better place (Paris, Berlin, Warsaw, and more).


About the Role:

At INCO Academy Germany, we are committed to bridging the digital skills gap and creating opportunities for underrepresented communities to obtain roles within the tech industry. On average, INCO Academy Germany trains up to 400 people per year on fundamental digital skills including Data Analytics and Cybersecurity as well as soft skills, so they can gain future-oriented jobs and navigate the workplace with confidence.


We are looking for a motivated individual to become INCO Academy Germany's Program Coordinator. The primary purpose of this role is to support the growth and development of the community of learners in our training programs, from when people apply to participate to when they have completed the training and beyond, with follow-up communications as required. We are looking for well-organised candidates who can manage multiple tasks at once with a strong work and people ethic. You also need to be system-savvy and be able to manage simple data processes.


You will report to the Germany Program Manager and get to collaborate closely with the rest of the local and global INCO teams. You will support the Academy Instructors with the delivery of courses and training content. The contract is for 12 months, renewable.


Responsibilities:

  • Support with recruitment learners throughout Germany into our courses in partnerships with our communications and operational teams;
  • Support with the onboarding of applicants, monitoring applications, update learner status based on acceptance, coordinate offer letters and send onboarding emails.
  • Communicate with short-listed applicants to better understand their interest in the training and ability to proceed.
  • Support with course admin, such as creating Slack groups, creating virtual meetings and sending schedules and updates to all participants.
  • Liaise with Academy Instructors to provide support, such as ensuring they have details on the learners and their skill level
  • Manage the data collection process throughout the program to facilitate a better understanding of the overall learner experience from collecting surveys, testimonials and gathering employment data.
  • Communicate with learners throughout the training and help keep engagement levels high.
  • Engage a network of specialist speakers who will join courses to provide information to learners on strategic topics. Understand which speakers are needed at which parts of the course and ensure an efficient and effective session, alongside the instructors.
  • Support our INCO Spaces team with office management needs for our Berlin office


Qualifications:

  • A minimum of 2-3 years of experience in administration and training programs, community building or marketing;
  • Strong communication skills;
  • Outstanding interpersonal skills and attention to detail;
  • Adaptability and ability to work with a wide variety of stakeholders;
  • Tech savvy and organized, to maintain efficient processes;
  • German fluency (C1 minimum) and fluent English
  • A passion for innovation and social impact. At INCO, we do the work of an NGO with the mindset of a tech startup;
  • Ability to thrive in an international environment with an entrepreneurial mindset;
  • A strong understanding and passion for Diversity and Inclusion;
  • Solid command of productivity tools (Google Suite, Slack, Discord etc.).


We invite applicants who are passionate about using technology to foster inclusive and sustainable growth to join our dynamic team. Together, we can make a significant impact on the world.


INCO is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.