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Strategic Account

vor 2 Monaten


Berlin, Deutschland Amazon TA Vollzeit
More than 300 million customers shop at Amazon’s store. Every day, customers
browse, purchase, and review products sold by third-party sellers right
alongside products sold by Amazon. Since 2000, Amazon has offered this virtual
shelf space to individuals and companies of all sizes, helping them reach
hundreds of millions of customers, build their brands, and grow their
business. Fast-forward to the present day, and these third-party seller
products account for more than half of all units sold in our store. To expand
the growth of Fulfillment by Amazon, we are looking for a

Strategic Account & Program Manager FBA in Berlin Munich.

The focus of this role is on our FBA Zero Waste initiative (accelerating
alternative solutions like donations for Selling Partners) as well as new FBA
pilots to improve Seller Experience when inbounding to our Fulfillment
Centers. You will partner with select Selling Partners to identify friction
points and find adequate solutions, and will be responsible for piloting them:

- You set up a comprehensive project management and inspect progress through
relevant mechanisms like Weekly Business Meetings.
- You will oversee and coordinate a team of Account Managers (dotted line) to
assure moving fast and scale.
- You conduct deep dives with internal Amazon data as well as interviews with
Selling Partners and external partners to better understand challenges, design
potential solutions and quantify their impact.
- You manage the pilot phase for solutions from A-Z, and are the One Face to
Customer to be able to quickly learn and react if necessary.
- You support the scaling of prioritized solutions and will generate and lead
all trainings andor educational materials for internal and external
stakeholders.
- You support the senior leadership team in drawing up budgets and forecasts.

Key job responsibilities
- Experience proactively growing customer relationships within an account
while expanding their understanding of the customers business - Experience
with Microsoft Office products and applications
- Several years of experience in business development sales sales-
engineering consulting (top-tier firm), preferably in the technology,
internet and e-commerce sectors.
- Very good analytic skills.
- Excellent written and verbal communication skills with the ability to
persuade, convince and explain complex concepts to a senior audience.
- Ability to juggle multiple priorities and make things happen in a fast-
paced, dynamic environment.
- Experience leading business analysis, process improvements, change
management and data interpretation at scale.
- Proven ability to work with cross-functional teams across business
development, marketing, operations, product development, legal teams, etc.
- You show a strong can-do attitude and inspire your peersstakeholders to
achieve ambitious goals together

Preferred qualifications
- SQL ETL knowledge
- A strong background (several years with Bachelor) of relevant work
experience in productprogram management or general business management

### BASIC QUALIFICATIONS

- Experience positioning and selling innovative solutions to new and existing
customers and market segments
- Experience with Microsoft Office products and applications
- Experience with sales CRM tools such as Salesforce or similar software
- Bachelors degree or equivalent
- Experience proactively growing customer relationships within an account
while expanding their understanding of the customers business

### PREFERRED QUALIFICATIONS

- Experience in B2B or enterprise sales with a focus on hunting new business

Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https:www.amazon.jobsenprivacy_page) to know more about
how we collect, use and transfer the personal data of our candidates.

mwd