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OBC Account Manager

vor 2 Monaten

Cologne, Deutschland Air Partner Vollzeit

Overview


Welcome to Air Partner – where the skies are not the limit, they're just the beginning


Are you an Account Manager looking for a busy and varied role that allows you to utilise your range of sales and broking skills within a close-knit team? If so, apply now as we are looking for an Account Manager to join our Cologne office on a full time basis. You will be responsible for delivering revenue and profitability in accordance with your agreed targets and maintaining high earning accounts.


To be effective in this role you will need to demonstrate proven proactive sales ability, passionate about creating exceptional customer experiences, smart procurement techniques, creative presentation of offers, insightful closing techniques and robust administration with the flight planning arrangements.


Accountabilities


Responsibilities


  • Achieving targets set for each financial year
  • Providing support to your line Manager in all aspects of day-to-day trading
  • Maintenance and growth of existing client base
  • Assisting with client care activities and supplier relations
  • Speedy turnaround of new and existing client enquiries
  • Ensuring all new enquiries are entered correctly into CRM and OBC booking tool and updated on a regular basis
  • After sales service and orderly maintenance of paperwork/files
  • Research relevant industry data to create new sales leads
  • Building new business for Air Partner in a competitive market
  • Managing and maintaining high service levels on demanding accounts
  • Rota and out of hours required supporting time sensitive logistics missions.



Candidate Requirements


  • Good understanding in freight forwarding and time critical environments with a good understanding of customs procedures
  • Customer focused with good people skills and the ability to form relationships with key individuals, from suppliers to clients.
  • Ability to communicate effectively, with a strong telephone manner
  • Ability to anticipate and out manoeuvre rivals in competitive tenders
  • Previous experience working in an international environment
  • Ability to generate consistent GP for the company
  • Excellent time management skills to ensure rigorous contract and project deadlines are met
  • Well organised and resourceful
  • IT literate with the ability to learn the functions of a new system
  • Numerate, efficient and accurate
  • Must be competitive, highly motivated and hungry to win business
  • Logical approach to problem solving and adapt at keeping up with a changing situation
  • Ability to maintain a sense of humour, even in a pressured situation
  • Team Player – open communication
  • Ability and willingness to travel from time to time
  • Fluent in German and English is mandatory, additional languages are desirable


Established in 1961, Air Partner is an international aviation services group and we're inviting you to join our crew. As a key player in the Wheels Up family, we're soaring to new heights in private aviation and aviation services with a team of over 2000 professionals globally. We're also proudly a Delta Air Lines premium partner – talk about flying in good company


Providing world class aircraft charter services and aviation safety and security solutions, we're the go-to for industry giants, commerce champions, governments, and private jetsetters. We also flex our wings in both civil and military circles globally.


Our Charter Division comprises of group charter, private jets, cargo, and specialist services. Group Charter charters large airliners to move groups of any size. Private Jets offers the Company's unique pre-paid JetCard scheme and on-demand charter for up to 19 people. Cargo charters aircraft of every size to fly almost any cargo anywhere, at any time.


But we're not just about the skies; we're about creating an atmosphere where you can thrive. We're committed to diversity, equity, and inclusion, and it's not just lip service. Our Environmental, Social, and Governance Strategy and our Diversity, Equity & Inclusion forum aren't just policies; they're our way of life. We were the first corporate sponsor of the European Pride in Aviation Network (EPAN) and proudly support our local communities through charitable initiatives and volunteering.


We're not just a company; we're a family, and we're on the lookout for more incredible individuals. Are you ready to belong? If you're thinking, "That's the place for me" – we'd love to learn more about you. Plus, we're not just saying it; as a Disability Confident employer we guarantee an interview for any disabled person meeting our job criteria. That's not just a promise; it's our commitment to an inclusive future.


What's the next step? A virtual interview where you get to show your stuff to our Talent Acquisition team. And if all goes well, you'll be meeting our business teams in person. Need any adjustments for the journey? Just let us know; we're all about making sure you're comfortable and confident.


We encourage applications from every background so if you're ready to make your career take off, check us out at www.airpartnergroup.com . Your next adventure is just a click away