Hospitality Sales Manager

Vor 2 Tagen

Cologne, Deutschland Workster Vollzeit

Workster partners with a leading hospitality payment service platform growing their multilingual Team. They don’t just provide world class commerce and payment services, they generate revenue for our customers and help them grow. In the early days, they set out to simplify the complex payment process of VAT refunds for international shoppers in Europe. Fast-forward to today, and their single payments platform is unique in the industry – the only one that offers acquiring, processing, digital wallets, VAT refunds and currency conversion services.


The Sales Manager Role role is with primary focus on building robust relationships with decision makers in Hospitality with strong international & national footfall. The goal is to secure new customers to our core suite of hospitality products and services while managing exiting accounts within Switzerland. In parallel with his individual sales contribution, the role holder will report to the Europe Senior Sales Director.


Your Role


  • Build an annual Sales Development plan. Develop and maintain a pipeline of business opportunities.
  • Achieve and exceed quarterly and annual new business sales targets.
  • Retain existing customers and extend their service contracts
  • Maximise revenue opportunities and ensure business is sufficiently profitable.
  • React to customer / partners queries in a professional and timely manner.
  • Work with supporting departments to resolve to a satisfactory standard.
  • Accurately complete sales documentation which supports the sale of services that include quotations, proposals and tenders.
  • Lead on the creation and delivery of new business presentations with customers.
  • Make sure that the CRM system is kept updated with customer and opportunity information in line with the KPI’s set by the manager.
  • Provide information to manager and other internal individuals / departments in an accurate and timely manner.
  • Work and contribute within the broader sales team, creating and promoting ideas to assist colleagues in the achievement of set objectives.
  • Work professionally, effectively and constructively to promote the company.
  • Carry out any additional duties which would be deemed by the manager and company to be in the best interest of the company and its customers


Your Qualifications


  • Excellent German (C1+) and English (C1) skills, Italian or French are advantages
  • Must have proven experience in new business sales, preferably within IPTV and networking Industry.
  • Must have previous sales experience to selling to hospitality operations and an understanding of hospitality technology.
  • Proven knowledge of current sales techniques and strong working knowledge of developing a sales pipeline and sales development plan
  • Proven track record in managing and the delivery of new business targets
  • A knowledge of the Swiss hospitality industry would be an advantage
  • Proven interpersonal and networking skills ideally in a similar sales environment
  • Proven communication and team working skills
  • Proven organizational, planning and sales preparation skills.
  • Working knowledge of CRM systems (Salesforce or similar)
  • Excellent IT skills inc. Excel, Word, PowerPoint) and Corporate IT systems such as Outlook
  • Passion for sales: Must have proven ability to architect and drive through sales in a fast-growing company.
  • Self-management: Must display evidence of resilience, drive, self-control and personal presentation.
  • Interpersonal Skills: Must display integrity, reliability and strong interpersonal skills.
  • Communication skills: These must be experienced and strong.
  • Team work: Must be able to work with a dynamic sales team


The Offer

  • Excellent base salary + bonus
  • Ability to work from anywhere in Switzerland or Germany
  • Multicultural Team with great career progression opportunities
  • Work with some of the world’s leading Hotel Brands
  • Fantastic growth opportunities for the right person
  • Ongoing training and development

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