Aktuelle Jobs im Zusammenhang mit Technical Customer Support - Essen - Trust In SODA
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Premier Technical Support Specialist
Vor 5 Tagen
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob Title: Premier Technical Support SpecialistJob Summary:We are seeking a highly skilled and experienced Technical Support Specialist to join our Lenovo Premier Technical Support team in Germany. As a key member of our team, you will be responsible for delivering exceptional technical support to our customers, providing timely and effective solutions to...
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Premier Technical Support Specialist
vor 23 Stunden
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJob SummaryThis is a technical role within Lenovo's Premier Technical Support team based in Germany. As a Premier Technical Support Specialist, you will deliver best-in-class support to Lenovo's Premier Support customers. You will perform remote troubleshooting and isolation to accurately diagnose reported problems within the client product portfolio...
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Technical Support Specialist
vor 1 Woche
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob Title: Technical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients, ensuring that their technical concerns are resolved in a timely and efficient manner.Key...
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Technical Support Specialist
vor 1 Woche
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob Title: Technical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients, ensuring that their technical concerns are resolved in a timely and efficient manner.Key...
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Technical Support Engineer
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob SummaryMSX International is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to retailers and NSCs to resolve technical concerns. Your responsibilities will include answering technical queries, increasing First Time Fix Rates and Customer...
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Technical Support Engineer
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob SummaryMSX International is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support to retailers and NSCs to resolve technical concerns. Your responsibilities will include answering technical queries, increasing First Time Fix Rates and Customer...
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Technical Support Specialist
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob Title: Technical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients, ensuring timely resolution of technical concerns, and driving customer satisfaction.Key...
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Technical Support Specialist
vor 2 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob Title: Technical Support EngineerAbout the Role:We are seeking a highly skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our clients, ensuring timely resolution of technical concerns, and driving customer satisfaction.Key...
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Premier Technical Support Specialist
vor 3 Monaten
Essen, Deutschland Lenovo VollzeitDescription and Requirements This a technical role within the Lenovo’s Premier Technical Support team based in Essen and Stuttgart, Germany. In this role you will be delivering best in class support to Lenovo’s Premier Support customers. Over phone and email you will perform remote troubleshooting and isolation to accurately diagnose reported...
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Automotive Technical Support Specialist
vor 22 Minuten
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our team at MSX INTERNATIONAL. As a Technical Support Engineer, you will play a critical role in providing technical assistance to our retailers and customers.Key ResponsibilitiesProvide technical support to retailers and customers via electronic systems, telephone, or WebEx...
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Automotive Technical Support Specialist
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX INTERNATIONAL VollzeitJob Title: Automotive Technical Support EngineerAbout the Role:We are seeking a highly skilled Automotive Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical support to our retailers and customers, ensuring timely resolution of technical concerns and improving...
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Automotive Technical Support Specialist
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX INTERNATIONAL VollzeitJob Title: Automotive Technical Support EngineerAbout the Role:We are seeking a highly skilled Automotive Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in providing technical support to our retailers and customers, ensuring timely resolution of technical concerns and improving...
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Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitJoin Lenovo's Managed Service Desk team in Essen, Germany, and take on a challenging technical role that requires strong troubleshooting skills and language proficiency. As a Technical Support Specialist, you will provide best-in-class support to Lenovo's customers, resolving hardware and software issues over the phone, email, and chat. Your expertise in...
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Automotive Technical Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX INTERNATIONAL VollzeitTechnical Support Engineer (m/w/d)HybridEssen Purpose of the PositionAs a Technical Support Engineer, you will assist retailers in resolving technical concerns in a timely manner. Your responsibilities include answering technician queries when the retailer has been unable to resolve a customer concern via reference to normal data sources and providing...
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Automotive Technical Support Specialist
vor 3 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX INTERNATIONAL VollzeitTechnical Support Engineer (m/w/d)HybridEssen Purpose of the PositionAs a Technical Support Engineer, you will assist retailers in resolving technical concerns in a timely manner. Your responsibilities include answering technician queries when the retailer has been unable to resolve a customer concern via reference to normal data sources and providing...
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Technical Support Specialist
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob SummaryWe are seeking a skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in assisting retailers with technical concerns, providing electronic and online support, and working closely with engineering and product investigation teams to identify vehicle product...
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Technical Support Specialist
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland MSX International VollzeitJob SummaryWe are seeking a skilled Technical Support Engineer to join our team at MSX International. As a Technical Support Engineer, you will play a critical role in assisting retailers with technical concerns, providing electronic and online support, and working closely with engineering and product investigation teams to identify vehicle product...
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Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitAbout the RoleThis is a technical position within Lenovo's Managed Service Desk support team. As a key member of our team, you will be responsible for delivering exceptional support to our customers. You will work closely with our Customer Success Managers to oversee cases end-to-end, ensuring timely and effective resolution.Key ResponsibilitiesDiagnose and...
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Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitAbout the RoleThis is a technical position within Lenovo's Managed Service Desk support team. As a key member of our team, you will be responsible for delivering exceptional support to our customers. You will work closely with our Customer Success Managers to oversee cases end-to-end, ensuring timely and effective resolution.Key ResponsibilitiesDiagnose and...
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Technical Support Specialist with French and German
vor 4 Wochen
Essen, Nordrhein-Westfalen, Deutschland Lenovo VollzeitAbout the RoleThis is a technical role within Lenovo's Managed Service Desk support team based in Essen, Germany. As a Technical Support Specialist, you will deliver best-in-class support to Lenovo's Managed Service Desk customers. You will perform remote troubleshooting to accurately diagnose reported problems within the client product portfolio (notebooks,...
Technical Customer Support
vor 4 Monaten
Soda have partnered with a company who specialise AI technology to provide customizable solutions for businesses They are on the hunt for a talented Customer Support/ Customer Success Manager with a passion for innovation to join the team
Role: Customer Support/ Customer Success Manager
Location: Berlin (Can be fully remote)
Salary: €75k- €85k (+comms/bonus)
What You'll Be Doing:
- Customer Champion: Partner with our top US and European clients to understand their needs and ensure they get the most out of the platform
- Platform Guru: Guiding customers through troubleshooting and launching their custom solutions.
- Lead customer interviews, onboarding sessions, and ongoing support to maximize product value.
- Run dynamic onboarding sessions and create efficient processes to boost team productivity.
What You Bring to the Table:
- MUST have experience in AI and Automation Tools
- Experienced in Customer Success or Account Management - ideally with a SaaS product in a startup setting.
- Exceptional at both written and spoken communication, essential for our remote team and frequent client interactions.
- Passionate about building and maintaining strong relationships with global clients and influencing product strategy.
If you have a proven track record in AI and within a Customer Facing Role- I want to hear from you
