Overseas Military Services Coordinator

vor 2 Monaten


Kaiserslautern, Deutschland Veterans Benefits Administration Vollzeit

Summary

This position is a temporary assignment with the Veterans Benefits Administration (VBA), Office of Outreach, Transition, and Economic Development (OTED). The purpose of the Overseas Military Services Coordinator (OMSC) position is to provide information on VA benefits to Veterans, service members, and their dependents living overseas.

To learn more about the program, visit the VBA OMSC intranet site at: .

Duties

The OMSC position is based at one or more overseas military installations, and includes travel to specific installations within the assigned location. The incumbent is subject to State Department rules and regulations, and must conform to DoD administrative controls and security procedures

During this temporary duty assignment, the incumbent will be required to: Provide on-site VA benefit briefings on one or more specific VA benefit topics. Conduct personal interviews with Veterans, service members, and their dependents to answer VA claim and other benefit inquiries. Arrange and conduct outreach events within the military installations to which they are assigned. Prepare and submit daily outreach reports timely and accurately. Work alongside overseas VA contract briefer staff to assist overseas service members, Veterans, and dependents with VA related inquiries. Apply fact-finding and investigative techniques to statutory regulations governing VA benefits to ensure awareness and compliance in the presentation of these benefits. Develop and disseminate a wide range of information and data concerning VA benefits employing all types of media, including radio, television, newspapers, posters, exhibits, and advertisements. Identify the availability of VA services and benefits available in crises situations. Ensure client confidentiality is safeguarded. Comply with Department of Defense and military installation operating procedures or protocols, and remain informed of local practices and procedures as they pertain to the OMSC program. Communicate on a regular basis with the OMSC Program Manager and OTED management regarding expenses, travel, installation issues, housing issues, and safety and security. Coordinate with OMSC Program Manager and OTED management regarding messaging on VA benefits to the public using social or other media. Submit timely and accurate travel expense reports through the designated VA travel expense site. Promotion Potential: Not applicable.

Work Schedule : Full time, Monday through Friday. 8:00AM - 4:30PM
Compressed/Flexible: Available
Telework : Available
Virtual: This is not a virtual position.
Position Description/PD# : Overseas Military Services Coordinator; GS-0301-11, PD# 31451-A
Relocation/Recruitment Incentives : Not authorized
Financial Disclosure Report: Not required

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