Program Operations Coordinator

vor 3 Wochen

Düsseldorf, Nordrhein-Westfalen, Deutschland Koddi Vollzeit

We are looking for a tech-savvy and inquisitive Program Operations Coordinator to join our growing Program Management Team. The Program Operations Coordinator will execute on strategic initiatives, maintain key stakeholder relationships, and optimize projects to ensure the success of Koddi Ads programs. The ideal candidate is data-driven, possesses excellent communication skills, and has a passion for providing World-Class support.

What you will do
Act as a central point of contact for publishers and partners, ensuring that the scope and direction of each program is on schedule and all stakeholders are well-informed
Collaborate across teams internally and externally on key initiatives
Investigate and resolve business process and technical issues
Establish and enhance repeatable frameworks for scalable outcomes
Educate and support external partners on program features and performance
Perform testing of resolved issues, create and update processes
Analyze quantitative and qualitative data, generating actionable insights
Identify interdependencies and escalate barriers for effective problem-solving

What skills and experience you bring
0-3 years of experience; Recent graduate with previous experience in applicable projects or internship programs.
Must be fluent in English and at least 1 of the following: German, Italian or Turkish
Additional "nice to have" languages: Spanish or Portuguese
Analytical mindset with proficiency in data analytics tools and methodologies
Understanding of advertising operations and campaign optimization
Capable of independently solve issues with limited oversight
Inquisitive, curious nature to uncover and understand program dynamics and trends
Ability to communicate results, findings, and updates clearly & concisely to publishers & partners
Self-motivated with strong work ethos and the ability to multi-task
Approach challenges with empathy and a desire to learn
Detail-oriented, data-driven and organized
Experience with ZenDesk, , or Intercom preferred
Proficient in Excel
Strong creative thinking and problem-solving skills
Excellent customer service skills and ability to work collaboratively across internal and external teams
Fluent in English and in 1 or more of the following: Portuguese, Italian or Turkish

Koddi focuses on Digital Media, SaaS, Advertising, Analytics, and Search Marketing. Their company has offices in New York, Austin, Ann Arbor, Oakland, and Fort Worth. They have a large team that's between employees.
You can view their website at or find them on LinkedIn.

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