Customer Care Representative
vor 4 Wochen
Einleitung
In a nutshell:
Als Customer Care Representative bist du bei uns genau richtig, wenn du Lust hast den Aufbau eines ganz neuen Teams mitzugestalten. Arbeite mit uns in Berlin im Office oder flexibel hybrid, Vollzeit. Starte ab sofort oder in den nächsten 4 Monaten.
AufgabenDeine Rolle bei Matera:
- Beratung und Unterstützung der Kund*innen zu verschiedensten Fragestellungen
- Verteilung der eingehenden Anfragen auf die zuständigen Teams
- Smarte Automatisierung der bestehenden Abläufe
- Aufbau einer Wissensbasis für wiederkehrende Fragen
Das bringst du mit:
- Du gehst Probleme kreativ an und bleibst dran, bis du die perfekte Lösung gefunden hast
- Du hast Spaß am Kontakt mit Menschen
- Erste Erfahrungen mit Immobilien, Recht oder in der Buchhaltung sind von Vorteil, aber nicht notwendig
- Du sprichst Deutsch auf sehr gutem Niveau und kannst sicher auf Englisch kommunizieren
Bei Matera garantieren wir Chancengleichheit und Vielfalt. Hier bist du so willkommen, wie du bist
BenefitsDeine Aussichten:
- Vergütung von € plus attraktive Anteilsoptionen am Unternehmen
- Matera Benefits: vergünstigte Mitgliedschaft für den Urban Sports Club, Lunch-Gutscheine, monatlicher ÖPNV-Zuschuss
- Eigenverantwortliches Arbeiten mit Gestaltungsfreiraum
- Steile Lernkurve in einem aufstrebenden SaaS Start-up
- Ambitioniertes Team, bei dem der Spaß auch nicht zu kurz kommt:)
Unsere Mission:
Unsere Mission bei Matera ist es, Wohnungseigentümer*innen glücklich zu machen Durch uns können sie ihre Immobilie transparent und einfach selbst verwalten oder die Verwaltung ganzheitlich in unsere Hände legen und dadurch eine Menge Zeit und Geld sparen. Seit 2017 sind wir auf dem französischen Markt aktiv und machen bereits jeden Tag das Leben von mehr als Wohnungseigentümer*innen besser. In Deutschland haben wir seit 2021 ebenfalls einen großartigen Start mit einem ambitionierten Team hingelegt.
Hast du Lust die Skalierung des deutschen Marktes mit uns gemeinsam anzugehen? Dann bewirb dich jetzt:)
Um unser Team kennenzulernen und Eindrücke von unserer Kultur zu bekommen, schaue gerne bei uns auf LinkedIn oder auf Instagram vorbei
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