Customer Success Intern
Vor 7 Tagen
Private equity funds have long been one of the most attractive investment opportunities, outperforming public market benchmarks, like the S&P 500.
But these funds have also been difficult or impossible to access, especially for individuals. Onerous paperwork, high investment minimums (~€10m) and difficulty picking a fund have all been hurdles that kept individuals out. Access has always been dominated by institutions or a select few. Enter Moonfare.
Moonfare is revolutionising access to private equity using a fully digital platform that provides qualified investors access to selectively vetted top-performing funds within 15 minutes and at minimums as low as €50,000.
We are introducing never before seen transparency and liquidity to private equity, and with our ongoing expansion across key markets in Europe and Asia, we are enabling investors around the world to reach further.
The Moonfare team brings together individuals with a wealth of different backgrounds, from leading investment and private banks and private equity fund managers to disruptive tech startups, leading newspapers and top law firms.
Moonfarians strive to keep growing and want to challenge the status quo while working as a team to deliver innovative solutions and the Moonfare vision.
Customer Success Intern (M/F/d)
You will get first-hand insight into Moonfares entire sales cycle, you will understand how commercial operations work and you will own communication with investors making sure all queries are promptly addressed.
You will work with a highly experienced and dedicated team of Moonfarians and receive tailored coaching, professional growth, and a challenging environment.
You will:
- Collaborate and support the team in responding to user inquiries/issues with urgency,
- Coordinate and work crossfunctionally with many of our internal teams
- Help onboard our users to the Moonfare platform, guiding them through our process and verifying their identity
- Process, prepare and review investor subscription documents in accordance to our fund offering
- Use your analytical skills to identify how to improve our processes and bring the best experience to our investors
- Assist the team with projects and research
The next Moonfarian:
- A strong work ethic, handson mentality and can do attitude
- Excellent written and verbal communication skills in English & German
- Third European language is a plus
- A keen attention to detail along with exceptional organisation & planning skills
- Ability to work under pressure
Invest in yourself:
-
Ownership: All team members are empowered to bring ideas, make decisions and have impact. Participate in our equity program and share in our success.
-
Transparency: Everyone at Moonfare is regularly updated on strategic progress, KPI tracking, product updates and changes.
-
Diversity: Our Diversity Committee ensures we hold ourselves accountable and continuously improve our D&I initiatives.
We understand the important role that diversity plays in our success. Different backgrounds, experiences and ideas push us further and raise the bar.
We're committed to developing an inclusive and safe culture where everyone — regardless of colour, race, religion, sex, origin, sexuality, disability, marital status, citizenship or gender identity — knows that they are an integral part of the team and can bring their full potential to their work.
-
Customer Success, Intern
Vor 6 Tagen
Berlin, Berlin, Deutschland Affinidi VollzeitHeadquartered in Singapore with offices in Germany, Ukraine, and India, Affinidi empowers Data Owners like you and me to control and selectively share our verifiable credentials through decentralized technologies. Affinidi, along with Trustana and GoodWorker, are separate ventures under the LemmaTree Group, founded and funded by Temasek, a global investment...
-
Intern Marketing/customer Success France
Vor 7 Tagen
Berlin-Kreuzberg, Berlin, Deutschland Hanfgeflüster GmbH VollzeitWe are a young, creative CBD brand with a comprehensive understanding of the cannabis industry. We are ready to take off as a pioneer and establish our innovative presence as soon as the right time comes. Our goal is to act as a leader in the cannabis industry in Germany and set new standards.This internship is your entry into a future career in the creative...
-
Intern Marketing/customer Success France
Vor 7 Tagen
Berlin-Kreuzberg, Berlin, Deutschland Hanfgeflüster GmbH VollzeitWe are a young, creative CBD brand with a deep understanding of the cannabis industry. That's why we're preparing to become the market leader once cannabis becomes legal in Germany.Do you have a strong interest in the cannabis industry and want to grow with a dynamic, customer-focused CBD start-up? Then join us as an Intern at Influencer Marketing & Customer...
-
Teamlead Customer Success
Vor 7 Tagen
Berlin, Berlin, Deutschland EIGENSONNE GmbH Vollzeit**Join our team**:Du bist eine erfahrene Führungspersönlichkeit, die auch in herausfordernden Situationen immer einen kühlen Kopf behält? Du bist stark darin, sowohl die Richtung vorzugeben und Ziele zu setzen, als auch auf dem Weg dorthin immer offen für konstruktives Feedback zu bleiben? Du hast ein tiefes Verständnis für die Bedürfnisse von...
-
Customer Success Lead
Vor 6 Tagen
Berlin, Berlin, Deutschland Cozero VollzeitJoin Our Mission to Fight Climate Change as our Customer Success Lead Want to be part of one of Europe's fastest growing climate tech startups? We are looking for a passionate Customer Success Lead to play an elementary role in helping us transform every company into a sustainable business, with critical responsibility and influence on our product and...
-
Customer Success Manager
Vor 7 Tagen
Berlin, Berlin, Deutschland Mainteny GmbH VollzeitAs a Customer Success Manager, you will be responsible for nurturing long-term relationships with our customers and ensuring their success and satisfaction with our products and services. You will act as a key link between our customers and internal teams, driving customer success outcomes and influencing our product strategy.As an integral part of our...
-
Customer Success Manager Corporate
vor 1 Monat
Berlin, Berlin, Deutschland Urban Sports Club VollzeitWir suchen dich für unser Customer Success Management Team, welches unsere mid-tier Kunden betreut. Deine AufgabenDu verantwortest ein Kundenportfolio von bis zu 150 Kunden Du führst Onboarding-Gespräche mit neu gewonnenen Firmenkunden Du setzt Ziele gemeinsam mit den Firmenkunden und erstellst die besprochenen Marketingmaterialien Du unterstützt bei der...
-
Customer Success Manager Corporate
vor 3 Wochen
Berlin, Berlin, Deutschland Urban Sports Club VollzeitWir suchen dich für unser Customer Success Management Team, welches unsere mid-tier Kunden betreut. Deine AufgabenDu verantwortest ein Kundenportfolio von bis zu 150 Kunden Du führst Onboarding-Gespräche mit neu gewonnenen Firmenkunden Du setzt Ziele gemeinsam mit den Firmenkunden und erstellst die besprochenen Marketingmaterialien Du unterstützt bei der...
-
Customer Success Manager
vor 1 Monat
Berlin, Berlin, Deutschland Enterprise Bot VollzeitEnterprise Bot is a rapidly expanding conversational AI technology scale-up company that has been providing advanced automation solutions to large companies worldwide since 2017. Our cutting-edge technology is trusted by well-known companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer contact, automate processes,...
-
Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Enterprise Bot VollzeitEnterprise Bot is a rapidly expanding conversational AI technology scale-up company that has been providing advanced automation solutions to large companies worldwide since 2017. Our cutting-edge technology is trusted by well-known companies such as SIX Group (Swiss Stock Exchange), SWICA, Generali, and others to enhance customer contact, automate processes,...
-
Customer Success Manager
Vor 7 Tagen
Berlin, Berlin, Deutschland SHERPANY VollzeitWir sind SHERPANY - ein junges und mehrfach ausgezeichnetes Tech-Unternehmen mit Hauptsitz in Zürich. Mit unserer Cloud/SaaS-Lösung digitalisieren wir das Sitzungsmanagement und erleichtern damit die Entscheidungsprozesse von Führungsgremien in ganz Europa. Durch unser in-house entwickeltes System verwandeln wir Meetings von Zeitverschwendern in...
-
Head of Customer Success
Vor 7 Tagen
Berlin, Berlin, Deutschland Patronus VollzeitEinfach. Sicher. Leben.Mit Patronus.Wir sind mehr als nur ein Anbieter für intelligente Notruf-Uhren. Wir sind echte Visionär\*innen. Als modernes Healthtech Start-up aus Berlin mit finanzstarken Investoren im Rücken sind wir fest dazu entschlossen, den Alltag von Senior\*innen überall auf der Welt sicherer und unabhängiger zu machen. Damit in Zukunft...
-
Technical Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland SODA VollzeitSoda have partnered with a company who specialise AI technology to provide customizable solutions for businesses They are on the hunt for a talented Customer Support/ Customer Success Manager with a passion for innovation to join the team Role: Customer Support/ Customer Success ManagerLocation: Berlin - Hybrid Working (can also support relocation)Salary:...
-
Technical Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland SODA VollzeitSoda have partnered with a company who specialise AI technology to provide customizable solutions for businesses They are on the hunt for a talented Customer Support/ Customer Success Manager with a passion for innovation to join the team Role: Customer Support/ Customer Success ManagerLocation: Berlin - Hybrid Working (can also support relocation)Salary:...
-
Customer Success Manager
Vor 7 Tagen
Berlin, Berlin, Deutschland 20° VollzeitMöchtest Du Teil eines engagierten Teams sein, das sich leidenschaftlich für eine nachhaltige und lebenswerte Zukunft einsetzt? Bei 20° sind wir aktuell auf der Suche nach einem/einer Customer Success Manager/in (m/w/d).Unsere 2023 gegründete Firma hat es sich zur Aufgabe gemacht, Hausbesitzenden eine einfache, erschwingliche und nachhaltige energetische...
-
Customer Success Manager
vor 2 Monaten
Berlin, Berlin, Deutschland 20° VollzeitMöchtest Du Teil eines engagierten Teams sein, das sich leidenschaftlich für eine nachhaltige und lebenswerte Zukunft einsetzt? Bei 20° sind wir aktuell auf der Suche nach einem/einer Customer Success Manager/in (m/w/d).Unsere 2023 gegründete Firma hat es sich zur Aufgabe gemacht, Hausbesitzenden eine einfache, erschwingliche und nachhaltige energetische...
-
Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland 20° VollzeitMöchtest Du Teil eines engagierten Teams sein, das sich leidenschaftlich für eine nachhaltige und lebenswerte Zukunft einsetzt? Bei 20° sind wir aktuell auf der Suche nach einem/einer Customer Success Manager/in (m/w/d).Unsere 2023 gegründete Firma hat es sich zur Aufgabe gemacht, Hausbesitzenden eine einfache, erschwingliche und nachhaltige energetische...
-
Customer Success Specialist
Vor 7 Tagen
Berlin, Berlin, Deutschland Vivira Health Lab VollzeitAls Customer Success Specialist unterstützt Du ein wachsendes Team, die Vivira mit aufzubauen und mitzugestalten. Als regionale*r Ansprechpartner*in und Betreuer*in bestehender und neuer Arztpraxen bist Du für das erfolgreiche Verschreiben von Vivira durch Ärzt*innen und die stetige Optimierung der Kommunikationsprozesse und -taktiken verantwortlich. Du...
-
Customer Success Associate
vor 3 Wochen
Berlin, Berlin, Deutschland Helppy VollzeitAre you searching for a meaningful job in an early-stage company? Do the elderly hold a special place in your heart? Join Helppy, Europe's next large tech platform, as a Customer Success AssociateNote: this is not a regular Customer Support role. At Helppy, customer operations are the heart of our product, and every Customer Success Associate have...
-
Customer Success Associate
vor 1 Monat
Berlin, Berlin, Deutschland Helppy VollzeitAre you searching for a meaningful job in an early-stage company? Do the elderly hold a special place in your heart? Join Helppy, Europe's next large tech platform, as a Customer Success AssociateNote: this is not a regular Customer Support role. At Helppy, customer operations are the heart of our product, and every Customer Success Associate have...
