Aktuelle Jobs im Zusammenhang mit Trainer Customer Service - Hamburg, Hamburg - LichtBlick SE
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Customer Service Representative
vor 1 Monat
Hamburg, Hamburg, Deutschland S-KON Sales Kontor Hamburg GmbH VollzeitCustomer Service Representative / Inbound Consultant (m/f/d) at S-KON Sales Kontor Hamburg GmbH | softgardenCustomer Service Representative / Inbound Consultant (m/f/d)Full-time or part-time Hybrid work model No prior experience required Are you interested in a 4-day work week and the chance to create your own work schedule?As a Customer Service...
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Customer Service Representative
vor 2 Wochen
Hamburg, Hamburg, Deutschland Liebherr-Baumaschinen Vertriebs- und Service GmbH VollzeitAt Liebherr-Baumaschinen Vertriebs- und Service GmbH, we are a leading provider of earthmoving and material handling machines, as well as tower cranes for the German market.We operate from our headquarters in Dettingen an der Iller, as well as from additional locations in Berlin, Dortmund, Frankfurt, Hamburg, Kaiserslautern, and Munich.Key...
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Customer Service Representative
vor 2 Wochen
Hamburg, Hamburg, Deutschland Liebherr-Baumaschinen Vertriebs- und Service GmbH VollzeitAt Liebherr-Baumaschinen Vertriebs- und Service GmbH, we are a leading provider of earthmoving and material handling machines, as well as tower cranes for the German market.We operate from our headquarters in Dettingen an der Iller, as well as from additional locations in Berlin, Dortmund, Frankfurt, Hamburg, Kaiserslautern, and Munich.Key...
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Customer Service Coordinator
Vor 4 Tagen
Hamburg, Hamburg, Deutschland Altorecruit VollzeitJob Title: Customer Service Coordinator HamburgAltorecruit is seeking a highly skilled Customer Service Coordinator to join our team in Hamburg. As a key member of our customer service team, you will be responsible for managing customer relationships, ensuring customer satisfaction, and driving business growth.Key Responsibilities:Manage customer...
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Customer Service Coordinator
Vor 4 Tagen
Hamburg, Hamburg, Deutschland Altorecruit VollzeitJob Title: Customer Service Coordinator HamburgAltorecruit is seeking a highly skilled Customer Service Coordinator to join our team in Hamburg. As a key member of our customer service team, you will be responsible for managing customer relationships, ensuring customer satisfaction, and driving business growth.Key Responsibilities:Manage customer...
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Customer Service Coordinator
vor 2 Wochen
Hamburg, Hamburg, Deutschland Altorecruit VollzeitJob Title: Customer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at Altorecruit. As a key member of our operations team, you will be responsible for managing customer relationships, ensuring timely and accurate order fulfillment, and providing exceptional customer service.Key Responsibilities:Manage...
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Customer Service Coordinator
vor 2 Wochen
Hamburg, Hamburg, Deutschland Altorecruit VollzeitJob Title: Customer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at Altorecruit. As a key member of our operations team, you will be responsible for managing customer relationships, ensuring timely and accurate order fulfillment, and providing exceptional customer service.Key Responsibilities:Manage...
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Customer Service Coordinator
vor 1 Woche
Hamburg, Hamburg, Deutschland DNV VollzeitCustomer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at DNV in Hamburg, Germany.The ideal candidate will be responsible for securing contracts with our existing customers, including:Managing a permanently assigned international customer baseImplementing certification processes on schedule and...
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Customer Service Coordinator
vor 1 Woche
Hamburg, Hamburg, Deutschland DNV VollzeitCustomer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at DNV in Hamburg, Germany.The ideal candidate will be responsible for securing contracts with our existing customers, including:Managing a permanently assigned international customer baseImplementing certification processes on schedule and...
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Customer Service Representative
vor 3 Wochen
Hamburg, Hamburg, Deutschland Maximum Personalmanagement GmbH VollzeitCustomer Service RoleAt Maximum Personalmanagement GmbH, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Promote and maintain a positive...
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Customer Service Representative
vor 3 Wochen
Hamburg, Hamburg, Deutschland Maximum Personalmanagement GmbH VollzeitCustomer Service RoleAt Maximum Personalmanagement GmbH, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Promote and maintain a positive...
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Customer Service Director
vor 3 Wochen
Hamburg, Hamburg, Deutschland TUI Cruises GmbH VollzeitAbout TUI Cruises GmbHTUI Cruises GmbH is a leading cruise operator in the German-speaking region, in partnership with Royal Caribbean Group Ltd. The company operates a fleet of 12 modern cruise ships, offering premium sea travel experiences.Our FleetWe operate two distinct fleets: the Mein Schiff fleet, consisting of 7 modern ships, and Hapag-Lloyd Cruises,...
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Customer Service Representative
vor 2 Wochen
Hamburg, Hamburg, Deutschland DG timework GmbH VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to...
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Customer Service Representative
vor 2 Wochen
Hamburg, Hamburg, Deutschland DG timework GmbH VollzeitAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to...
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Customer Service Coordinator
vor 2 Wochen
Hamburg, Hamburg, Deutschland DNV VollzeitCustomer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at DNV in Hamburg, Germany.The ideal candidate will be responsible for securing contracts with our existing customers, including:Managing a permanently assigned international customer baseImplementing certification processes on schedule and...
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Customer Service Coordinator
vor 2 Wochen
Hamburg, Hamburg, Deutschland DNV VollzeitCustomer Service CoordinatorWe are seeking a highly skilled Customer Service Coordinator to join our team at DNV in Hamburg, Germany.The ideal candidate will be responsible for securing contracts with our existing customers, including:Managing a permanently assigned international customer baseImplementing certification processes on schedule and...
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Customer Service Representative
vor 3 Wochen
Hamburg, Hamburg, Deutschland Freudenberg VollzeitEmpowering People, Creating TechnologyAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our valued customers.Key ResponsibilitiesCustomer Focus: You...
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Customer Service Representative
vor 3 Wochen
Hamburg, Hamburg, Deutschland Freudenberg VollzeitEmpowering People, Creating TechnologyAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our valued customers.Key ResponsibilitiesCustomer Focus: You...
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Customer Service Representative
vor 3 Wochen
Hamburg, Hamburg, Deutschland VELUX Group VollzeitAbout VELUX Group:We are a leading manufacturer of skylights and roof windows, dedicated to providing innovative solutions for building and home improvement.Job Summary:We are seeking a highly motivated and customer-focused individual to join our After Sales Service team as a Customer Service Representative. As a key member of our team, you will be...
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Customer Service Representative
vor 3 Wochen
Hamburg, Hamburg, Deutschland VELUX Group VollzeitAbout VELUX Group:We are a leading manufacturer of skylights and roof windows, dedicated to providing innovative solutions for building and home improvement.Job Summary:We are seeking a highly motivated and customer-focused individual to join our After Sales Service team as a Customer Service Representative. As a key member of our team, you will be...
Trainer Customer Service
vor 3 Monaten
**Dein Job**:
- Du übernimmst die Schulung von neuen sowie erfahrenen LichtBlickenden im Customer Service hinsichtlich der relevanten Prozesse, IT-Systeme und im Bereich Kundenkommunikation
- Dabei behältst du die Servicequalität und die Steigerung der Kundenzufriedenheit im Auge
- Du entwickelst und erprobst moderne Schulungskonzepte für die Mitarbeitenden im Customer Service im Rahmen von Präsenz
- und Virtual-Trainings
- Dabei ist die Qualitätssicherung ein wesentlicher Bestandteil deines Aufgabengebiets.
- Hierzu führst du Fach
- und Kommunikationstrainings sowie interne und externe (Dienstleister) Qualitätschecks durch.
- Du identifizierst Prozessoptimierungen und sprichst dich intern mit den jeweiligen Fachabteilungen ab, hältst Arbeitsanweisungen nach und erarbeitest Verbesserungsvorschläge für unsere Kundenservice-Prozesse.
- Du übernimmst die Qualifizierung der Multiplikatoren beim Dienstleister.
- Unterstützung bei der Weiterentwicklung unseres Qualitätsmanagementsystems
- Die Konzeption und Erstellung von Trainingsunterlagen ist ebenfalls Teil deiner Aufgaben.
- Du bist bereit, falls erforderlich, im Rahmen deiner dienstlichen Tätigkeit zu anderen Standorten zu Reisen (ca. 2-3 Tage im Monat)
**Deine Skills**:
- Du hast eine abgeschlossene kaufmännische Ausbildung oder eine vergleichbare abgeschlossene Ausbildung.
- Du verfügst bereits über Berufserfahrung im Kundenmanagement.
- Idealerweise verfügst du bereits über Erfahrung in den Bereichen Training und Qualität.
- Du hast idealerweise eine zertifizierte Ausbildung zum "Train the Trainer".
- Deine Arbeitsweise ist geprägt von Verantwortungs
- und Qualitätsbewusstsein.
- Du bist eine kommunikationsstarke Persönlichkeit.
- Der Umgang und die intensive Zusammenarbeit mit Menschen machen dir Spaß.
- Gute Englischkenntnisse? Yes, please
**Das Angebot**:
Dich erwarten interessante, anspruchsvolle Aufgaben und vieles mehr. Zum Beispiel eine faire, transparente Gehalts
- und Karriereentwicklung und vielfältige Weiterentwicklungsmöglichkeiten in der LichtBlick Academy. Oder eine flexible Arbeitsgestaltung mit freier Zeiteinteilung, mobilem Arbeiten und Freizeitausgleich von Überstunden. Du kannst remote arbeiten oder in unserem modernen Loft-Büro. LichtBlick macht sogar deinen Weg klimafreundlicher: mit dem Leasing-Service für dein eigenes, modernes Fahrrad oder einem Zuschuss zum HVV-Ticket. Apropos: Auch deine betriebliche Altersvorsorge und Berufsunfähigkeitsversicherung werden bezuschusst. Außerdem im Angebot: ein Kita-Zuschuss, Mitarbeitendentarife für LichtBlick-Verträge, Corporate Benefits, ein Benefits Pass von Sodexo und die Option auf ein dreimonatiges Sabbatical.
Deine Ansprechpartnerin
**Miriam Anna Jungfleisch**:
Managerin Recruitment & Employer Branding - Ich freue mich auf deine Bewerbung.
