Aktuelle Jobs im Zusammenhang mit Technical Zendesk - Hamburg, Hamburg - New Work SE
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IT Technical Support Specialist
vor 2 Wochen
Hamburg, Hamburg, Deutschland FREE NOW VollzeitAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at FREE NOW. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our Zendesk instance, providing top-notch support to our customers, and driving process improvements.Key Responsibilities:Servicing our Zendesk Instance:...
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IT Technical Support Specialist
vor 2 Wochen
Hamburg, Hamburg, Deutschland FREE NOW VollzeitAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at FREE NOW. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our Zendesk instance, providing top-notch support to our customers, and driving process improvements.Key Responsibilities:Servicing our Zendesk Instance:...
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IT Technical Support Specialist
vor 2 Wochen
Hamburg, Hamburg, Deutschland FREE NOW VollzeitAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at FREE NOW. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our Zendesk instance, providing top-notch support to our customers, and driving process improvements.Key Responsibilities:Servicing our Zendesk Instance:...
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IT Technical Support Specialist
vor 2 Wochen
Hamburg, Hamburg, Deutschland FREE NOW VollzeitAbout the Role:We are seeking a highly skilled Technical Support Specialist to join our team at FREE NOW. As a Technical Support Specialist, you will play a critical role in ensuring the smooth operation of our Zendesk instance, providing top-notch support to our customers, and driving process improvements.Key Responsibilities:Servicing our Zendesk Instance:...
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IT Technical Support Specialist
vor 1 Woche
Hamburg, Hamburg, Deutschland FREE NOW Vollzeit{"title": "Technical Support Specialist", "description": "\u003Cp\u003E\u003Cb\u003EYOUR DAILY ADVENTURES WILL INCLUDE:\u003C\/b\u003E\u003C\/p\u003E\u003Cul\u003E\u003Cli\u003EServing as one of our Zendesk Administrator\u003C\/li\u003E\u003Cli\u003ELeading the development and maintenance of the Zendesk instance\u003C\/li\u003E\u003Cli\u003EExecuting...
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IT Technical Support Specialist
vor 1 Woche
Hamburg, Hamburg, Deutschland FREE NOW Vollzeit{"title": "Technical Support Specialist", "description": "\u003Cp\u003E\u003Cb\u003EYOUR DAILY ADVENTURES WILL INCLUDE:\u003C\/b\u003E\u003C\/p\u003E\u003Cul\u003E\u003Cli\u003EServing as one of our Zendesk Administrator\u003C\/li\u003E\u003Cli\u003ELeading the development and maintenance of the Zendesk instance\u003C\/li\u003E\u003Cli\u003EExecuting...
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Lead Technical Solutions Engineer
vor 1 Monat
Hamburg, Hamburg, Deutschland Northrop Grumman Sperry Marine VollzeitRole Overview Join Our Dynamic Engineering Team Are you interested in being part of an international engineering team that values technical excellence and product design, while fostering staff development and celebrating achievements in a positive work environment? The Northrop Grumman Sperry Marine Engineering Team is responsible for the...
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Lead Technical Solutions Specialist
vor 1 Monat
Hamburg, Hamburg, Deutschland Northrop Grumman Sperry Marine VollzeitPosition Summary Become Part of Our Dynamic & Expanding Engineering Division Are you interested in joining a global and expanding development group that upholds the highest standards of technical and product design proficiency, while emphasizing staff development, recognizing achievements, and fostering a positive workplace culture? The Sperry...
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Zendesk Admin
vor 1 Monat
Hamburg, Deutschland FREE NOW VollzeitYOUR DAILY ADVENTURES WILL INCLUDE:Serving as one of our Zendesk AdministratorLeading the development and maintenance of the Zendesk instanceExecuting day-to-day configuration, support and maintenance taskTroubleshooting and providing solutions for technical issues and escalationsProviding new user account, managing licences and permissions including...
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Customer Support Specialist
vor 3 Wochen
Hamburg, Deutschland YogaEasy GmbH Vollzeit**What we are looking for**: We are an online yoga and meditation platform with offices based in Hamburg and Amsterdam, offering exclusive content in both English and German. Formerly two companies: Yoga Easy (German) and Ekhart Yoga (International), we have recently merged into one and are now 50 employees. Ekhart Yoga is currently under the process of...
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Customer Support Specialist
vor 2 Monaten
Hamburg, Deutschland JustDice GmbH VollzeitJoin our team as a Customer Support Specialist and become a crucial part of JustDice's commitment to customer satisfaction. In this role, you will interact directly with customers, addressing their concerns, providing solutions, and ensuring a positive experience with our products. Collaborating with the product management and development teams, you will...
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Customer Support Specialist
vor 2 Monaten
Hamburg, Deutschland JustDice GmbH VollzeitJoin our team as a Customer Support Specialist and become a crucial part of JustDice's commitment to customer satisfaction. In this role, you will interact directly with customers, addressing their concerns, providing solutions, and ensuring a positive experience with our products. Collaborating with the product management and development teams, you will...
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Customer Support Specialist
vor 2 Monaten
Hamburg, Deutschland AppLike Group VollzeitJoin our team as a Customer Support Specialist and become a crucial part of JustDice’s commitment to customer satisfaction. In this role, you will interact directly with customers, addressing their concerns, providing solutions, and ensuring a positive experience with our products. Collaborating with the product management and development teams, you will...
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Customer Support Specialist
vor 2 Monaten
Hamburg, Deutschland JustDice GmbH VollzeitJoin our team as a Customer Support Specialist and become a crucial part of JustDice's commitment to customer satisfaction. In this role, you will interact directly with customers, addressing their concerns, providing solutions, and ensuring a positive experience with our products. Collaborating with the product management and development teams, you will...
Technical Zendesk
vor 3 Monaten
- Weiterentwicklung unserer Zendesk Integration mit Support, Chat, Guide und Explore
- Schnittstellen-Bereitstellung und Pflege, u. a. Salesforce, MS Teams, Tableau, JIRA, Braze
- Kontinuierliche Prozess-Analyse und -Optimierung
- Enge Abstimmung mit den Zendesk-Anwender-innen
Das bringst Du mit:
- Erfolgreich abgeschlossenes Studium (Informatik, Medieninformatik, Wirtschaftsinformatik o. Ä.)
- Programmier-Kenntnisse z. B. in Ruby, Javascrpit und PHP
- Praktische Erfahrungen mit Zendesk deren SDK, REST-API für Chat und Knowledge Base
- Hohe Eigenmotivation und selbstständiges Arbeiten
- Mehrjährige Erfahrungen im Bereich Customer Service von Vorteil
Erfahre mehr über diesen Job
- Im Bereich Customer Success haben wir ein Team aus Expert-innen, das insbesondere die Themen Retention und Automation vereint. Wir unterstützen unsere Kolleg-innen aller Customer Success Teams durch das Vorantreiben von Projekten, die immer zum Ziel haben, die Customer Journeys für unsere Kund-innen zu verbessern. Dazu gehört für dich als Technical Zendesk Expert (m/w/d) insbesondere die Weiterentwicklung von Zendesk inklusive Chat, Guide sowie die Arbeit mit Explore. In Zukunft wollen wir Anfragen noch besser automatisieren und dafür u. a. einen Chat-Bot einsetzen. Wir benötigen eine Person, die Zendesk versteht, laufend optimiert und dabei viel Freude an der Kommunikation mit den Zendesk Nutzer-innen hat.
- Geht nicht, gibt es bei dir nicht, denn du bist intrinsisch motiviert und hast dir zum Ziel gesetzt, mit deiner Arbeit die Customer Satisfaction und Retention auf das nächste Level zu bringen.- Deine BenefitsIndividuelle Weiterentwicklungen
Flexibles Home-Office
Flexible Vertrauensarbeitzeit
Mobile Devices zum privaten Gebrauch
Marktkonformes und transparentes Gehalt
12 Wochen Workation
Sabbatical
Mood-o-Meter Feedback an den Vorstand
Persönliche Beratungs-Sessions
Mitarbeiterrabatte
