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Mitarbeiter Customer Service

vor 3 Monaten

Hannover, Niedersachsen, Deutschland IMPERIAL Logistics International Vollzeit
Imperial ist ein hauptsächlich in Afrika und Europa agierender Logistikdienstleister für integrierte Lösungen in den Bereichen Market Access und Logistics. Schwerpunkte sind die Schlüsselbranchen Healthcare, Consumer, Automotive, Chemicals und Industrial. Imperial unterstützt globale Kunden in den wachstumsstärksten und herausforderndsten Märkten der Welt. Der in Südafrika börsennotierte Konzern zählt zu den weltweit Top-30-Logisitkdienstleistern. Mittels neuer Technologien bietet Imperial innovative End-to-End-Lösungen.

Mit Hauptsitz in Duisburg ist Imperial Logistics International für die Logistiklösungen der Imperial-Gruppe außerhalb von Afrika verantwortlich.

Werden Sie zum nächstmöglichen Termin Teil unseres Teams als

Mitarbeiter Customer Service (m/w/d)
Kennziffer
Standort Wolfenbüttel

**Ihre Aufgaben**:
Schnittstelle zwischen unseren Kunden und dem Logistikbetrieb
Bearbeitung der Auslagerungsaufträge in CargoWare unter Berücksichtigung von Vorschriften/Anforderungen
Überwachung der Zustellungen und Termineinhaltung bei Ausgangssendungen
Erstellung von Berichten, Statistiken und Auswertungen
Dokumentation von Auftragsabweichungen
Bearbeitung von Reklamationen und Sendungsnachfragen
Direkte, auch internationale, Kommunikation mit unseren Kunden, Dienstleistern und Vertragspartnern
Datenaufbereitung für die Abrechnung
Ansprechpartner für Inventuren
Allgemeine kaufmännische Tätigkeiten

**Ihr Profil**:
Ausbildung Kaufmann/-frau für Spedition und Logistikdienstleistungen, Groß- und Außenhandelskaufmann/-frau oder vergleichbare kaufmännische Ausbildung
Erste Berufserfahrung in der Logistik sind wünschenswert
Grundkenntnisse im Umgang mit Logistikunternehmen
Sehr gute Kenntnisse in der modernen Bürokommunikation sowie im Einsatz von EDV-Standardsoftware Microsoft Word, Excel, PowerPoint sowie Outlook
Gute Englischkenntnisse in Wort und Schrift
Effizienter und selbstständiger Arbeitsstil, hohe Belastbarkeit sowie Organisationsstärke
Loyalität und Vertrauenswürdigkeit

Unser Angebot
Wir bieten Ihnen interessante sowie anspruchsvolle Tätigkeiten in einem international wachsenden Unternehmen. Es erwarten Sie ein angenehmes Arbeitsklima in einem sympathischen Team, individuelle Entwicklungs
- und Weiterbildungsmöglichkeiten sowie langfristige Perspektiven. Neben einer attraktiven Vergütung bieten wir Ihnen umfangreiche Sozialleistungen.

Interesse?

Ihre Daten werden für den Bewerbungsprozess elektronisch gespeichert, verarbeitet und genutzt. Nach Abschluss des Bewerbungsprozesses löschen wir Ihre Daten spätestens nach 6 Monaten, sofern Sie keiner weiteren Speicherung zustimmen.

Diese Stelle besetzen wir ohne Unterstützung von Personaldienstleistern.

Imperial Chemical Logistics GmbH

Ramona Drüen | HR Coordinator
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